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Shenandoah Crossing

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502 Reviews from our TripAdvisor Community

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There are newer reviews for Shenandoah Crossing
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Showing 501: English reviews
Ruckersville, Virginia
Reviewed 20 July 2015

We arrived on July 17th between 3:30 - 3:45 (Check-in is at 4!). We were celebrating 2 birthdays! I waited forever in line just to get checked in. I finally get to the desk and everything is going great. We are getting a lake front cabin! The lady tells me that she will release the keys to me, just wait...

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Helpful?
9Thank TShiff
BluegreenCares, Manager at Shenandoah Crossing, responded to this review

Hello Tshiff, Thank you for taking the time to review your stay at Shenandoah Crossing Resort. We apologize for your experience at check-in and any inconvenience this may have caused. This is not what you should expect from a Bluegreen Vacations property. We would like the opportunity to follow up with you at your convenience. Please contact us at info@bluegreenvacations.com....

Reviewed 19 July 2015

Warning -- this is a timeshare, and they will badger you to take a tour. Nice new lodge, but cabins look nothing like what's pictured on web. We asked for a renovated cabin, and were told we received one, but instead got a musty cabin with yucky bathroom. It may have been renovated -- but in 1988. Bathroom floor was...

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3Thank SWPrice2
BluegreenCares, Manager at Shenandoah Crossing, responded to this review

Hello SWPrice2, Thank you for staying at Shenandoah Crossing Resort. We are happy you found our lodge nice and that you enjoyed our recreation amenities and activities. However, we regret to learn where your experience fell short. We strive to provide all guests with exceptional accommodations and customer service. We would like to follow up with you regarding your particular...

Washington DC, District of Columbia
Reviewed 17 July 2015

To be fair, this place is not horrible but they lose points for misrepresenting themselves on the booking site.I wavered between giving them "poor" or "average" but I decided based on the whole experience. So here it is: We booked what we thought was a cabin, but when we arrived, we were told that we were in a lodge room....

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4Thank Qtkira
BluegreenCares, Manager at Shenandoah Crossing, responded to this review

Hello Qtkira, Thank you for reviewing your stay at Shenandoah Crossing Resort. We are happy you were pleased with our staff, on-site cuisine and activities. We regret to learn the accommodations you received did not meet your expectations. We appreciate you bringing this to our attention and will be working with the team to prevent further confusion. The feedback you...

Mechanicsville, Virginia
Reviewed 16 July 2015

Our trip was for three nights. There were five people with two of those being teenagers. Plenty of activities at the resort for the teens; horseback riding, volleyball, put put. bb court and farm animals for young and old! (some free, some not) We tried the paddle boats and pontoon boat ride at the lake. Personnel at the lake were...

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4Thank Betty B
BluegreenCares, Manager at Shenandoah Crossing, responded to this review

Hello Betty B, Thank you for staying at Shenandoah Crossing. We are happy you found our resort packed with activities to keep your entire party entertained. It sounds like you had a great time exploring the surrounding area. We appreciate your compliments about our accommodations, amenities and staff. We hope you will consider another visit soon!

Illinois
Reviewed 15 July 2015

The grounds appear to be very pleasant. However, there are many bugs to be worked out before they provide a good experience for guests. The room that we booked was advertised to have a refrigerator and microwave. When we arrived with a cooler full of food, we found no fridge, no microwave. Not happy about paying for something we did...

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1Thank momfitz
BluegreenCares, Manager at Shenandoah Crossing, responded to this review

Hello momfitz, Thank you for staying at Shenandoah Crossing. We are happy you were pleased with our resort grounds and staff. However, we regret to learn where your experience fell short. We would like to learn more about your particular concerns. Please contact us once more at info@bluegreenvacations.com. Thank you.

Kingsport, Tennessee
Reviewed 13 July 2015

We stayed in a Yurt, was a very interesting new experience . Clean & everything needed in place. Was very nice to have a wrap around deck that had tables & outside sink area available. It rained while we were there & the sound put you to sleep. Pool area very nice. They have a lot of onsite activities for...

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3Thank bbvmac
BluegreenCares, Manager at Shenandoah Crossing, responded to this review

Hello bbvmac, Thank you for staying at Shenandoah Crossing. We are happy you found our Yurt accommodations an interesting new experience. We are glad our accommodations were clean and that the pool area was nice. We are pleased our on-site activities kept your family well-entertained. We hope to welcome you back soon!

Hyattsville, Maryland
Reviewed 12 July 2015

A GREAT EXPERIENCE FOR 12 YEARS. I have been with bluegreen for 12 years and Shenandoah crossing is one of our family favorite places to go. Always friendly staff our requested was always honored as quickly as humanly possible. It's a shame that your sense of entitlement prevent you from having mercy on people. Maybe you should not come and...

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2Thank ChadFabi
BluegreenCares, Manager at Shenandoah Crossing, responded to this review

Hello ChadFabi, As a Bluegreen owner we greatly appreciate your generous feedback regarding your experiences at Shenandoah Crossing. We look forward to welcoming you back for many more great visits!

Kokomo, United States
Reviewed 11 July 2015 via mobile

Twenty-eight of us got together for a family reunion at the property for 5 days. It had something fun for everyone to do. Our ages ranged from 1 to 66. Cabin 14 was where we stayed and we loved it. It was a little more of a walk but it was right on the water with a great view. We...

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1Thank Joseph L Mr G
BluegreenCares, Manager at Shenandoah Crossing, responded to this review

Hello Joseph L Mr G, Thank you for celebrating your family reunion at Shenandoah Crossing Resort. We are thrilled our resort had something for everyone ages 1 to 66. We appreciate your recommendation and hope to see you soon!

alabama
Reviewed 9 July 2015 via mobile

Five stars due to the beautiful scenery. It's out in the woods but relaxing and gorgeous property. The staff are friendly and helpful, not the fastest check-in but adequate. Didn't eat at the restaurant due to grilling out at the cabin for July 4th holiday. We stayed in log cabin no.29, two bedroom one bath a frame. Plenty of room...

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4Thank travlr26
BluegreenCares, Manager at Shenandoah Crossing, responded to this review

Hello travlr26, Thank you for staying at Shenandoah Crossing. We are happy you found our property relaxing and gorgeous and our staff friendly and helpful. We are glad our accommodations were spacious and our location was convenient. We hope to see you soon!

Reviewed 8 July 2015 via mobile

Pros: We stayed in a RV. The sites were fantastic. We had a Presidential site which came with a hot tub, gas grill, sink and fire pit. The pools were nice with a bar that was sometimes open and occasionally live entertainment. The marina at the lake was closed when we went down there. Cons: The bathrooms in the RV...

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Helpful?
Thank CLPEAD
BluegreenCares, Manager at Shenandoah Crossing, responded to this review

Hello CLPEAD, Thank you for staying at Shenandoah Crossing. We are happy you found our RV sites fantastic and that you enjoyed the pool area. We are committed to the highest standards of quality and cleanliness, as well as customer service. We regret to learn your experience fell short of these standards. We would like to discuss at your earliest...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities

Additional Information about Shenandoah Crossing

Address: 174 Horseshoe Circle, Gordonsville, VA 22942
Region: United States > Virginia > Gordonsville
Price Range: $69 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shenandoah Crossing 2.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Shenandoah Crossing Hotel Gordonsville
Shenandoah Crossing Gordonsville
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Questions & Answers

Here's what travellers have asked, with answers from Shenandoah Crossing staff and other travellers.
43 questions
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Questions? Get answers from Shenandoah Crossing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in unit 704 which is across from the kids play ground and short walk from the store.”
 of 5 bubbles AntonioT707, 24 Feb 2017 | Read review
“Our option was limited as we came on a special offer.”
 of 5 bubbles deanwirsching, 22 Jan 2017 | Read review
“Try to get a room on the top floor, you'll get a nicer view and have less noise”
 of 5 bubbles ansia_de_viajar, 15 Jan 2017 | Read review
“If you don't like cabins, ask for a room in the lodge, just above Sir Isaac's Tavern.”
 of 5 bubbles OhZ_12, 4 Jan 2017 | Read review
“Book enough time to enjoy the property and some of the relaxing activities.”
 of 5 bubbles johnfmarti, 2 Dec 2016 | Read review
5 of 5