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Hilton Garden Inn Hampton Coliseum Central

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Hilton Garden Inn Hampton Coliseum Central
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453 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Hampton Coliseum Central
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Showing 450: English reviews
Princess Anne, MD
Reviewed 11 August 2016

Beware of this hotel if you have allergies! The staff uses copious amounts of air freshener to mask who knows what in the guest rooms. If you have any environmental allergies, you will end up in the ER.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank SummerRaye97
melanie_culbreth, General Manager at Hilton Garden Inn Hampton Coliseum Central, responded to this review

I wanted to personally thank you for taking the time out of your schedule to provide feedback on your experience at our property from your recent stay with us. It is our goal to ensure that each and every one of our guests has the most productive and enjoyable stay as possible and we are sincerely apologetic for any inconvenience...

Reviewed 11 August 2016 via mobile

I travel quite a bit for business and have have stayed in many Hilton properties, but this was the 1st one to not even be at least average at best. So let's get started. When I checked into the hotel, my family and I was welcomed and the young man that checked us in did what he was supposed to...

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Helpful?
Thank BigRobJ200
Charles B, Manager at Hilton Garden Inn Hampton Coliseum Central, responded to this review

BigRobJ200 thank you for taking the time to share about your experience. Unfortunately we did not provide you with the Hilton stay you have come to know during your travels and for that I apologize. We have looked into the items you mentioned and feel they were isolated issues that the staff and I have resolved. In the near future,...

Roseboro, North Carolina
Reviewed 10 August 2016 via mobile

In town for work and stayed here. Really nice room. A/C was a little loud, but not too bad. What was nice, is the location. Right at Bass Pro Shop and a lot of other shopping. More restaurants than I could start to choose from. I will definitely star here again.

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Helpful?
Thank beachfishing2016
Charles B, Manager at Hilton Garden Inn Hampton Coliseum Central, responded to this review

beachfishing2016 thank you for sharing your experience with us. We are glad you enjoyed our hotel, the location and all the wonderful things around us like shopping and restaurants. We look forward to seeing you in the near future!

Reviewed 4 August 2016 via mobile

I do not write bad reviews often. This hotel deserves a terrible review!! Stayed at the hotel for a week and in the dinning/breakfast area were tons of flies playing happily from table to table. My room was not cleaned day by day. My bed was made, and overpowering powder to make it smell good was also thrown in, but...

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Helpful?
Thank Aguard
Charles B, General Manager at Hilton Garden Inn Hampton Coliseum Central, responded to this review

Aguard - Thank you for providing us feedback about your recent visit. I sincerely apologize we failed to provide you with the Hilton experience you deserved. We obviously fell short during your visit and have made every effort to correct the items you mentioned. The staff and I feel we have corrected the issues and hope we might have another...

Dunkirk, Maryland
Reviewed 29 July 2016

Very disappointed with this stay. Poor customer service, over-priced breakfast, no complimentary water/coffee, whirlpool was severely over-chlorinated; eyes burned all night and shorts were faded. Minimal action taken when I presented the problem to the front desk.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank ontheroadagain998
Charles B, General Manager at Hilton Garden Inn Hampton Coliseum Central, responded to this review

intheroadagain998 - Thank you for taking the time to share your experience. We are sorry we failed to provide you the simple things during your stay. The staff and I feel we have corrected these items and would like to see you again to prove it. We hope to see you soon!

Hebron, Kentucky
Reviewed 27 July 2016 via mobile

I stopped at the Hampton Virginia Hilton Gardens Inn for a couple of days in the middle of the weeks vacation. We toured Yorktown and we're only 10 minutes from the public beach. The employees were friendly and helpful but the whirlpool was broken for the entire stay. Morning coffee was available in the lobby. Restaurants were just across the...

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Helpful?
Thank SteveOldiges
Charles B, General Manager at Hilton Garden Inn Hampton Coliseum Central, responded to this review

SteveOldiges - We are so glad you were delighted with your stay with us. Thank you for your kind words. Additionally, we are glad you found the fun sites you visited nearby. We look forward to seeing you soon!

Joppa, Maryland
Reviewed 27 July 2016

AC broken throughout buildings but works in room. Pool was dirty and had globs of hair at the bottom near drain. Beds hard as a rock. Housekeeping only made bed, threw pillows in chair and never replaced towels or vacuumed. Ice machines broken on every floor.

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Helpful?
Thank Rachael H
Charles B, General Manager at Hilton Garden Inn Hampton Coliseum Central, responded to this review

Rachael H - Than you for sharing your concerns from your recent stay with us. I do apologize we were unable to provide you with the Hilton experience. We have discussed with our team your feedback and feel we have corrected the issues. We hope you will give us another try when in the Hampton area.

Pittsburgh, Pennsylvania
Reviewed 27 July 2016

The hotel itself was great. I staff in the restaurant for breakfast could be a little nicer. At other Hilton Garden Inns that we have stayed in, you go up to the window and place your order with the chef. Not at this one. The waitress barked to quite a few of us that we needed to place our order...

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Helpful?
Thank compblue
Charles B, General Manager at Hilton Garden Inn Hampton Coliseum Central, responded to this review

compblue - Thank you for letting us know about your stay with us. I do apologize for any inconvenience our breakfast ordering system was and the lack of service provided by the staff. We have addressed this with our team and feel we have corrected. Look forward to seeing you again soon.

Columbia, South Carolina
Reviewed 24 July 2016

My online check in room was given away to another guess. I there were norms available until 5pm. Had to downgrade my room due to giving my room away to another guess. Front desk staff gave complimentary breakfast

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank MrsLingard
Charles B, General Manager at Hilton Garden Inn Hampton Coliseum Central, responded to this review

MrsLingard - Thank you for your feedback. I apologize for the reservation mix up, but are happy that we were able to get you checked in. I do hope you enjoyed your visit to the Hampton area and look forward to another opportunity to serve you.

Philadelphia, United States
Reviewed 20 July 2016

The Internet does not work well. The staff during breakfast was very rude to my children. I booked three rooms and was not given comp items for hhonors members. I found out that morning after another guest was given items. They have very few hotel carts. Housekeeping was great. If the amount of hotel I would stay somewhere else. We...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sharita B
Charles B, General Manager at Hilton Garden Inn Hampton Coliseum Central, responded to this review

Sharita B - Thank you for your feedback. We do apologize that we failed to recognize you as one of our loyal customers and for the service you received. The department managers and I will used your feedback as continual training for our staff. We look forward to another chance to take care of you in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room

Additional Information about Hilton Garden Inn Hampton Coliseum Central

Address: 1999 Power Plant Pkwy, Hampton, VA 23666-3157
Region: United States > Virginia > Hampton
Price Range: $127 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Hampton Coliseum Central 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Hilton Garden Hampton Coliseum Hotel Hampton
Hilton Garden Inn Hampton
Hilton Hampton
Hampton Hilton
Hotel Style:
#1 Green Hotel in Hampton
#4 Family Hotel in Hampton
#5 Business Hotel in Hampton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Hampton Coliseum Central staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Hampton Coliseum Central staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have special laundry needs let them know ahead of time and they may be able to assist you”
 of 5 bubbles evanspeggy, 19 Dec 2016 | Read review
“Corner room”
 of 5 bubbles CEBWaldron, 13 Apr 2016 | Read review
“High floors have a great city view.”
 of 5 bubbles kjay67, 30 Jan 2016 | Read review
“Check in early and choose your own room from cell phone. Always choose a room as far away from the elevator as I can.”
 of 5 bubbles R3491GXmicheleb, 16 Oct 2015 | Read review
“Ask for one of the renovated rooms”
 of 5 bubbles 658peted, 9 Jun 2015 | Read review
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