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Hotel Madison & Shenandoah Conference Center

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Traveller (138)
Room & Suite (23)
Videos (1)
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About

#6 of 26 hotels in Harrisonburg
Location
Cleanliness
Service
Value
Travellers' Choice
Hotel Madison is an independently owned and operated 230-room hotel located in the heart of the Shenandoah Valley. Convenient to downtown Harrisonburg, James Madison University, and the Blue Ridge Mountains. The on-site restaurant, Monty's, offers comfort food with a modern touch in a rustically elegant atmosphere. Additional amenities include an indoor pool, 24-hour fitness center, grace+main cafe, Quills lobby bar, and business center. The hotel connects to the Shenandoah Valley Conference Center, a 21,000 square foot meeting and event space.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Paid private parking on-site
Car park
Wifi
Indoor pool
Heated pool
Saltwater pool
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Kids' meals
Wine / champagne
Vending machine
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English
1379Reviews9Q+A100Room tips
Traveller rating
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Kathryn M wrote a review 21 Feb
2 contributions
My family of 4 stayed at The Hotel Madison this past weekend. This was our 3rd time staying here. We arrived at check in and went straight to our room on the third floor. Upon entering the room we found confetti through out the room on the carpet. It was clear the room had not been vacuumed. We also found that there was a solid layer of dust all over the surfaces of the room. The lamps, the coffee maker, the side table. Our side table and tv remote were sticky from something that had not been cleaned off. Thankfully I travel with cleaning wipes. I took pictures of the room and went downstairs before we left for dinner. I shared the concerns and pictures I had taken and asked that at a minimum our room be vacuumed while we were out. With two young children I didn’t want us to have to pack up our stuff and move rooms after they had already napped right when we got in. They did as I asked while we were out to dinner and vacuumed. I surely didn’t expect a refund for our room, but I did expect something other than a sorry at the front desk. I heard nothing more. For a hotel room I paid over $200 a night for plus onsite parking fees, plus a $50 fee they give back to ensure no damages, I expected more as a third time return customer then to be put in a unclean hotel room.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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F B wrote a review Feb 2023
Haymarket, Virginia40 contributions8 helpful votes
Hotel's Favourite
We thoroughly enjoyed our stay here. The staff at the front desk were friendly, helpful and appeared to enjoy their jobs. The same is true for the bar staff and the morning restaurant help. Our room was spacious and spotless,as if it had never been used. It is centrally located to the JMU campus. A great option for those that have business there. Plus one can walk there.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services, Owner at Hotel Madison & Shenandoah Conference Center
Responded 8 Mar 2023
We are happy to know that you thoroughly enjoyed your time at Hotel Madison....from friendly service to a spotless room and our convenient location. Thank you for choosing Hotel Madison and for sharing your great experience with us and the Trip Advisor community. Please visit again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Departure54063150640 wrote a review Jan 2024
Tennessee2 contributions
Great experience. Rooms are updated. Manager and the lady at front desk were very kind and accommodating. Plenty of parking in garage and convenient. Felt safe and well lit. Recommended Benny's pizza for dinner. Buffet breakfast at hotel was just ok and basic. And would not have it again. A better breakfast at cracker batrel.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services, Owner at Hotel Madison & Shenandoah Conference Center
Responded 1 week ago
Thank you for your recent stay at Hotel Madison and the strong review! It was a pleasure to have you here, and we are glad that you had a great experience with us. While we will take your breakfast comments into consideration (and are sorry you didn't enjoy it more), we do hope you try our special Neapolitan pizza offered through our grace+main cafe and Quills dining venues the next time you visit - it's been a big hit with our guests and locals. We look forward to serving you the next time you're in Harrisonburg.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Janie L wrote a review Jan 2024
1 contribution
I have stayed at a lot of hotels and this was by far the best experience i have had. When you first enter the hotel there is nice soft music playing it the hotels smells amazing! The staff greeted us and were so helpful! The hotel was beautiful! It was Friday so there had a jazz band playing at 8 in the lobby where they have a bar and a fire place. The room was very spacious, a nice view and the beds were very comfortable. We loved that they had a coffee place right in the hotel. The coffee was amazing and also sell grab and go breakfast. We will definitely stay there our next trip to JMU. ( you pay 5$ for parking which i was happy to do. The parking garage is right behind the hotel and it was much better than looking for a spot)
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services, Owner at Hotel Madison & Shenandoah Conference Center
Responded 1 week ago
It is a delight to know how much you enjoyed your experience at Hotel Madison! Thank you for choosing to stay with us and for taking the time to share your great experience. We are pleased to know you had a nice time soaking up the atmosphere in our lobby, were comfortable in your room, and were able to visit our grace+main cafe for coffee and breakfast. We look forward to serving you again on your next visit to the university.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jay p wrote a review Jan 2024
5 contributions
We spent a Monday night at the Hotel Madison and were very impressed. The staff at the front desk was pleasant and professional. Everyone in the restaurant was wonderful - offering excellent suggestions at dinner and at breakfast. With an extra big shout out to Lala - what an amazing server! She took such great care of us.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services, Owner at Hotel Madison & Shenandoah Conference Center
Responded 1 week ago
We appreciate your kind comments and shout out to a team member, and are glad that you enjoyed your time at Hotel Madison and the hospitality from the team. Thank you for your stay and for sharing your 5-star review with us and other travelers! It was a pleasure to have you with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Angela B wrote a review Dec 2023
1 contribution
Great experience. Friendly staff. Reservations were made easily with the help of David in sales. He was AWESOME! He made the check in process easy and even went above and beyond to make our stay special for our daughter’s birthday with a handwritten birthday card highlighting some of the amenities the hotel had to offer. The lobby was decorated beautifully with lights and Christmas trees and music each evening was delightful! The pool was clean and the perfect temperature. Great for kids but also secluded and quiet for a place to relax. We will be returning to Hotel Madison!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services, Owner at Hotel Madison & Shenandoah Conference Center
Responded 5 Jan 2024
We are glad you enjoyed the trees & music this past holiday season — and the friendly team at Hotel Madison, too. Thank you for your nice review. We look forward to seeing you again soon. :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sarah M wrote a review Dec 2023
Reno, Nevada657 contributions308 helpful votes
The Hotel Madison is adjacent to JMU. If you are attending anything on the campus, at the Forbes Center or around downtown, it is convenient. Monty's, the hotel restaurant, is very casual and reasonably priced. The room was nicely decorated and had everything one would expect in a nice hotel. All of the staff we encountered were well trained, pleasant and helpful. The parking structure is $5/nite. We'll be back next time we're in Harrisonburg!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services, Owner at Hotel Madison & Shenandoah Conference Center
Responded 5 Jan 2024
It will be pleasure to serve you again on your next trip to Harrisonburg! We appreciate the kind words and the traveling community will appreciate the helpful information you have included in your review. We are pleased you enjoyed your time at Hotel Madison.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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scrappysquirrel wrote a review Dec 2023
Mechanicsville, Virginia499 contributions201 helpful votes
I stayed 2 nights for a conference. The staff was friendly. Check in and out were both efficient. I had a king room. The bed was comfortable. There was a dresser/desk with a tv. There was a desk chair but no other furniture. There was a mini fridge & Keurig, but there was no microwave in the room. The room and hotel in general were clean. There was ample parking in the parking garage behind the hotel. Downtown restaurants are about 1/2 mile away and it was an easy and safe walk with well lit sidewalks.
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services, Owner at Hotel Madison & Shenandoah Conference Center
Responded 5 Jan 2024
Thank you for your recent stay for your conference — it was a pleasure to have you with us! We are glad you found the bed to be comfortable and the hotel clean and location convenient. We have seven room types at Hotel Madison, some extended stay with seating areas and full kitchens including microwaves. You may enjoy that particular set up on a future visit. Our standard rooms have a mini-refrigerator but no microwave, though there is one for community use in our lobby market near the front desk. We are adding another chair to one of our room types. We hope that information is helpful, and we hope to serve you again on a future visit to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Browneyes31 wrote a review Nov 2023
Pennsylvania191 contributions36 helpful votes
We needed a hotel as a half way stay on our trip and picked Hotel Madison. This hotel met all our expectations. The front desk staff were helpful and friendly. We liked the covered parking and the extra security provided with our room key when using the elevator. Our King room was clean and comfortable and provided us with all we needed. Other than a little trouble figuring out the thermostat, we plan on using this as our new half way stop in the future.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services, Owner at Hotel Madison & Shenandoah Conference Center
Responded 5 Jan 2024
We are glad you discovered Hotel Madison along your journey, and thank you for choosing us for your stay. It is nice to know that you were comfortable and appreciated the floor security measures, too. We look forward to having you back with us during your future travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AmyMac0909 wrote a review Nov 2023
6 contributions1 helpful vote
Love, love Hotel Madison. From the entry (living room type areas), to the front desk staff, the restaurant/bar and staff, to the room and amenities and staff, all the way to the management, everything and everyone was wonderful! I stayed at this hotel for three months on a work contract and I couldn't have felt more comfortable and welcomed. Prior to choosing Hotel Madison, I visited every higher quality hotel, and this was "hands down" the best choice. The food and drinks are awesome. On the weekends they have live music. During the week they may have events that you can go a talk or meet people, if you want. Or, just people watch. There is a second-story seating area if you want a smaller and quieter place to hang out. I am planning on going back some weekend with my husband, just to say "hello" and visit. This place will not disappoint.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: There are many restaurants and shops within 1/2 miles walking distance. You can also walk to the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Services, Owner at Hotel Madison & Shenandoah Conference Center
Responded 5 Jan 2024
What a wonderful review and subject line! Thank you very much choosing Hotel Madison and for taking the time to let us know how much you enjoyed your 3-month stay here, from the hospitality of our team to the live music, dining and other amenities. The traveling community will also appreciate the details you've included. We look forward to having you and your husband with us for a weekend soon. :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$157 - S$218 (Based on Average Rates for a Standard Room)
LOCATION
United StatesVirginiaHarrisonburg
NUMBER OF ROOMS
230
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL MADISON & SHENANDOAH CONFERENCE CENTER: UPDATED 2024 Reviews, Price Comparison and 179 Photos (Harrisonburg, VA) - Tripadvisor

Frequently Asked Questions about Hotel Madison & Shenandoah Conference Center
Which popular attractions are close to Hotel Madison & Shenandoah Conference Center?
Nearby attractions include Explore More Discovery Museum (0.8 km), Virginia Quilt Museum (0.6 km), and James Madison University (0.1 km).
What are some of the property amenities at Hotel Madison & Shenandoah Conference Center?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Madison & Shenandoah Conference Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Madison & Shenandoah Conference Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Madison & Shenandoah Conference Center?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hotel Madison & Shenandoah Conference Center?
Conveniently located restaurants include Joshua Wilton House, BoBoKo Indonesian Cafe, and Jack Brown's Beer & Burger Joint.
Are there opportunities to exercise at Hotel Madison & Shenandoah Conference Center?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hotel Madison & Shenandoah Conference Center?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Hotel Madison & Shenandoah Conference Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Madison & Shenandoah Conference Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.