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Put in smoking room even though requested non smoking. I arrived around 10pm and was told that the place was booked so too bad. The front desk person said that nothing could be done. I asked about properties nearby and I was told I could...More
Response from 1881EvelynByrd, Guest Relations Manager at Quality Inn of HarrisonburgResponded 11 August 2015
Mr. Rykken -
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...More
This hotel experience gets "very good" based on the work of Jenny, the night manager who knew we didn't want a non-smoking room that Hotwire gave us for our "surprise" discount booking. She went the extra mile giving us a choice of rooms in the...More
We stayed here twice, once heading south and once heading north. Ideal location. Walked across street to dinner(free app for showing room key). Room seemed clean enough. Could use some updating but for the price we paid we got what if not more than we...More
My daughter and I stayed her for one night while visiting James Madison University. The check-in staff was friendly and informative. The room was moderately sized, and had two double beds. We had a refrigerator and a microwave. The hotel could use some updating (the...More
Came tocheck out JMU. The hotel needs updating. Outside Pool small but looked okay. There was broken glass under the bed and food. They did promptly clean the room while we were at dinner. Beds were okay.
US$80 - US$178 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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