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Candlewood Suites Harrisonburg, an IHG Hotel

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1560 Country Club Rd, Harrisonburg, VA 22802-5071
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Traveller (47)
Room & Suite (14)
Dining (2)
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Candlewood Suites Harrisonburg, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 28 hotels in Harrisonburg
Location
Cleanliness
Service
Value
Guests Prefer Harrisonburg, VA Hotel's LocationIf you are looking to stay close to downtown Harrisonburg and James Madison University, our hotel's location is perfect for you. Just one mile from downtown and less than 2.5 miles from JMU, the Candlewood Suites® Harrisonburg hotel is ideal for guests' needs.Business travelers enjoy our central location and short distance to major businesses like Cargill, Coors, Merck, Sysco and Tyson. The Business Center is open 24 hours a day should you need to work late, and all printing and fax services are complimentary. If you're a pet owner who's relocating for a project, consider that we're one of the area's few pet friendly hotels.Harrisonburg, VA is full of fun attractions for the leisure traveler, too. You can tour one of the area's caverns or see a Saturday show at John C. Wells Planetarium at James Madison University.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
BBQ facilities
Convenience store
24-hour front desk
Parking
Wifi
Non-smoking hotel
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS

Location

Full view
39Car recommended
Grade: 39 out of 100
39Restaurantswithin 1 km
0Attractionswithin 1 km
88Reviews5Q+A17Room tips
Traveller rating
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Most Recent
jkhokie wrote a review Jul 2022
2 contributions1 helpful vote
Although this hotel is older than some others in the area, We found that the does a good job of keeping the property clean. The staff were all very friendly and smiled while talking with you. That may seem like a small thing, but when you're traveling it's nice to be greeted by smiling faces. We stayed in the one-bedroom suite that was very spacious, My daughter's service dog was welcomed with a treat and there was a dog walk area next to the parking lot. I would recommend this hotel to anyone looking for "basic" functional accommodations.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Room Tip: Rooms facing east (away from Market St.) are quiter.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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CountryTravelerUSA wrote a review Nov 2021
USA206 contributions82 helpful votes
The hotel was located at the intersection of two busy streets and considering the traffic noise and proximity to railroad tracks we should have known better. Aside from the fact that the staff assigned us a room on the street side where noise was pretty much constant, the barking dog in the next room late at night, the couple arguing outside our room at midnight, and the constant music being played down the hall we didn’t get much sleep. The room itself was somewhat clean with dust and dirt in the corners and along the edges of the carpet and tile. Shower was nice with adequate towels. Bed was exceptionally hard and was pretty much like sleeping on a board. Countertops were stained with a large circular burn from a pan in the kitchen and should be fixed. You basically needed binoculars to the see the small TV. Heating and cooling were not always easy to adjust and upon entering the room the air conditioning was running full blast when it was in the 30’s outside. After turning on the heat and setting it at 72 it became reasonable after a couple of hours.
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Cathy wrote a review Aug 2021
5 contributions1 helpful vote
The room was frigid when I got on, the air conditioner was blasting and I could not turn it down. I was absolutely shivering. I had to turn the heat on to make the room comfortable. The dishes and silverware look like they got it at goodwill. There was no bed side table, just a space, outlet and light fixture where it clearly should have been. There was no remote for the TV and when I went to the front desk there was no one there. The internet was sporadic at best. The bathtub was disgusting, there were huge cracks in the bathtub that someone slapped caulk on and there was mold in the tub as well. I was so disgusting that I did not take a shower there. Additionally they jacked up the prices almost 3 times the normal rate due to JMU move in weekend. The price I paid was $289 without tax, the same room is $105 today. I have uploaded photos of the room just to document how disgusting the tub was.
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Date of stay: August 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Jennifer P wrote a review Jul 2021
8 contributions4 helpful votes
Was an older motel but very clear and quiet. The pillows and bed were great. The room had a full refrigerator, 2 stove eyes, a microwave, two beds. Many restaurants within a couple miles. We would stay here again. We had plenty of towels, washcloths, soap. The staff was courteous. Was not noisy, no slamming doors
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ambough wrote a review Oct 2020
Norfolk, Virginia738 contributions114 helpful votes
+1
Used. Worn. Broken. Dirty. That’ the concise description. Giant knot of hair lying on the bathroom floor, with some sort of stuff dripping down the bathroom walls that was never wiped off or cleaned up. Broken recliner. Broken lampshade. We chose this because it was pet friendly & I couldn’t find any other rooms available between here & Charlottesville. Don’t do it. Avoid.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from IHG Service, Owner at Candlewood Suites Harrisonburg, an IHG Hotel
Responded 8 Nov 2020
Hello Ambough, We take cleanliness very seriously, and I have sent your review to our management to ensure this never happens again. I hope you can accept an apology for this. Thank you for choosing us for your stay. We'd love to host you again in the future and show you that we can do better if you give us a chance. We'll hopefully see you again. Alejandro G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tom I wrote a review Jun 2020
192 contributions38 helpful votes
We stayed one night at this hotel to break up a 14 hour trip. It was clean and comfortable and would stay there again if I make this trip again. Harrisonburg is a large enough town that you have plenty of restaurant choices for dinner or breakfast.
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Date of stay: June 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Samantha Foster, Owner at Candlewood Suites Harrisonburg, an IHG Hotel
Responded 18 Aug 2020
Nice stop on a long drive, Thank you for your feedback. We are glad to hear that after a long trip you were able to come and relax at our property. We hope when traveling through the area again soon you stay with us again. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Coastal88166 wrote a review Jun 2020
1 contribution
no ice machine in the hotel, all 4 dryers very little heat, the same washer broken all week. no forks in the silverware drawer. was quiet, mostly clean, especially common areas.stayed here for work for the week
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Date of stay: June 2020
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: choose a room on the 3rd floor, very end rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHGService, Guest Relations Manager at Candlewood Suites Harrisonburg, an IHG Hotel
Responded 20 Jun 2020
Hello Coastal88166, We wanted you to enjoy the comforts of home at a comfortable value with your stay at our Candlewood Suites Harrisonburg. Our rooms are designed with homelike touches and I am happy that you found it comfortable to get that much-needed slumber. I am sorry that there was no ice machine available, our dryers not working properly, and the washer was broken. We will work with our maintenance team to check and make improvements. I am also alerting our Housekeeping team to be more diligent in checking cutlery is complete. Thank you for staying and we hope we will have the pleasure of seeing you again soon. Safe travels, Deborah R. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robert R wrote a review Mar 2020
Woodbridge, Virginia510 contributions83 helpful votes
+1
Overnight stay for Leap Day. Compact lobby area with couch and "Candlewood Cupboard" (small vending area) and "Lending Locker" (array of items that may be borrowed including slow cookers, pressure cookers, board games, etc.). Workout area off lobby (secured via room key card) with large array of gym equipment, and laundry facilities. One elevator for 3-story property. Outside grilling area available for guest use. Check-in staff friendly, though check-in delayed very briefly while staff busy with computer. Check-out was efficient and quick. Clean, comfortable room with hardwood entry/kitchen and carpeted work/sleeping area. Queen bed was comfortable. No bedside clock. No in-room safe. Room thermostat/HVAC control on wall next to/behind TV. 32-inch TV a bit small for room but adequate; channel list provided in room is incorrect so must channel surf to identify available channels. Reclining chair nice touch, albeit a bit worn. Nice working desk and desk chair, small notepad (that says "Write it all down" but no writing implements), two telephones. Adequate electrical outlets but no USB power ports. Wi-Fi signal strong and reliable. Full kitchen with dual-burner range, microwave, dishwasher, coffee maker, and refrigerator-freezer with ice maker. But with microwave, virtually no counter space. Roomy accessible bathroom with bulk shampoo, conditioner, and shower gel dispensers in full tub/shower. No space to put toiletries, which seems odd in extended-stay property. Housekeeping only once a week for extended stays but towel exchange available at front desk. Acceptable stay and might consider staying again but would also explore other propeties nearby.
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Date of stay: February 2020
Rooms
Location
Service
Room Tip: Even numbered rooms overlook parking area and are away from street so less road noise.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Samantha Foster, Owner at Candlewood Suites Harrisonburg, an IHG Hotel
Responded 18 Aug 2020
Affordable Overnight LeapDay Stay, Thank you for your feedback. We are glad that you enjoyed your stay. We hope to see you again soon for your next stay in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cararro wrote a review Dec 2019
New York City, New York1244 contributions359 helpful votes
We enjoyed our suite including a full kitchen and separate bedroom. Totally adequate and comfortable for two, may be a bit crowded for a bigger group. Clean throughout, nice pots and accessories in kitchen. And all at a reasonable price.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Samantha Foster, Owner at Candlewood Suites Harrisonburg, an IHG Hotel
Responded 18 Aug 2020
Cararro, Thank you for your feedback. We are glad that you enjoyed your stay. We hope to see you again soon for your next stay in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Randi wrote a review Oct 2019
5 contributions2 helpful votes
Stayed many times and rooms are consistently dirty. The only reason I chose to stay here so much was the price with my employee rate. But you get what you pay for. Dirty dishes in dishwasher, urine and fecal stains in toilets, trash from previous guests in cabinets and drawers, hair in bathtubs. Definitely nowhere near worth the price. Conditions are something you would expect from a roadside motel. Had a disruption one time when the method of payment I had used at least 10 times previously was denied and after staying there a few more times the manager banned me for the disruption that took place a month previous. Poor management. Housekeepers are a joke. Will be staying with my fiancé at a nicer hotel from here on out.
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Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from candleharrisonburg, Manager at Candlewood Suites Harrisonburg, an IHG Hotel
Responded 6 Nov 2019
Thank you for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$81 - US$122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites harrisonburg hotel harrisonburg, harrisonburg candlewood suites, candlewood harrisonburg
LOCATION
United StatesVirginiaHarrisonburg
NUMBER OF ROOMS
83
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Frequently Asked Questions about Candlewood Suites Harrisonburg, an IHG Hotel
Which popular attractions are close to Candlewood Suites Harrisonburg, an IHG Hotel?
Nearby attractions include Elevation Sports (1.0 km) and Regal Harrisonburg Stadium 14 (1.1 km).
What are some of the property amenities at Candlewood Suites Harrisonburg, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a fitness centre, and free parking.
Which room amenities are available at Candlewood Suites Harrisonburg, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Candlewood Suites Harrisonburg, an IHG Hotel?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Candlewood Suites Harrisonburg, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Candlewood Suites Harrisonburg, an IHG Hotel?
Conveniently located restaurants include Xenia A Kebab Grille, Texas Roadhouse, and O'Neill's Grill.
Are there opportunities to exercise at Candlewood Suites Harrisonburg, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Candlewood Suites Harrisonburg, an IHG Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Candlewood Suites Harrisonburg, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Candlewood Suites Harrisonburg, an IHG Hotel?
Many travellers enjoy visiting Port Republic Museum (16.0 km), Frank Kemper House (16.0 km), and Knights Of The Golden Horseshoe Monument (15.6 km).
Is Candlewood Suites Harrisonburg, an IHG Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.