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All reviews heavenly bed dulles airport parking garage nice hotel starbucks coffee front desk staff connecting flight breakfast buffet an early flight business trip comfortable room fitness center reston town center free shuttle shuttle service spg pond
This was my third stay at this hotel. I was very pleased on the previous two visits, but this stay was absolutely extraordinary. I live 4 hours by car from Dulles Airport, and this hotel is an excellent "staging" hotel for my trips to and...More
Response from TeamMarriott, Front Office Manager at The Westin Washington Dulles AirportResponded 1 week ago
Thank you for returning to The Westin Washington Dulles Airport. We are thrilled you liked the excellent service provided by our associates and had an exceptional experience. We will definitely share your compliments with Hussein, Rabi. Dou, and Valerie. We look forward to...More
We stayed at this hotel over the weekend following our flight .
Journey time from Dulles is about 10 minutes . We arrived around 4pm so lobby was not busy and quickly checked in by a very friendly young man at the front desk who...More
1 Thank tcasLondon
Response from TeamMarriott, Manager at The Westin Washington Dulles AirportResponded 18 September 2018
We are pleased that you enjoyed an energizing and fulfilling stay at The Westin Washington Dulles Airport. Thank you for your generous comments regarding our thoughtful service and excellent accommodations. Thank you for being our guest, and we hope to welcome you back...More
Hotel is fine. Room was clean and well appointed. Staff was helpful. There is a bar, restaurant, and coffee shop inside the hotel which is good because there is nothing around it. You really don't have any other choices unless you want to travel.
1 Thank md26225
Response from TeamMarriott, Front Office Manager at The Westin Washington Dulles AirportResponded 4 weeks ago
Thank you for staying at The Westin Washington Dulles Airport and for sharing your experience. We are glad you enjoyed our courteous service and your comfortable room. That being said, we are sorry for not meeting some of your expectations. We value your...More
Its near airport, but there s no entertainment / food / shopping facility. There was a huge party / conference in the ballroom. Drunk and loud people were everywhere. no space in restaurant / bar area. I got little sleep because of the people next...More
Thank TOM T
Response from TeamMarriott, General Manager at The Westin Washington Dulles AirportResponded 4 October 2018
Dear TOM T,
Thank you for your recent visit and also for your honest review. We want to extend our apologies for your disappointing stay and for the inconveniences you experienced due to disturbances from other guests. Please be assured that we are taking suitable...More
This place is a dump with grumpy lazy employees. Advertised as Airport Hotel but not at airport. Greasy room overlooking the air conditioning units. In room safe broke with valuables and passports inside (battery went bad locking safe shut) could have missed international flight. No...More
2 Thank Michael W
Response from TeamMarriott, General Manager at The Westin Washington Dulles AirportResponded 19 September 2018
Dear Michael W,
Thank you for your recent stay and for taking the time to bring these issues to our attention. It is absolute priority that our guests feel welcome and well-attended to no matter the time of day or night. We are disappointed to...More
Response from SpecialVistas | Reviewed this property |
A quick, free hotel shuttle to the Dulles Airport gives you an opportunity to select from several very reliable "Bus Shuttle" services to most downtown DC locations. You can also get the Metro subway line at Falls Church... More
A quick, free hotel shuttle to the Dulles Airport gives you an opportunity to select from several very reliable "Bus Shuttle" services to most downtown DC locations. You can also get the Metro subway line at Falls Church Station but would have to take a taxi to get there (I think). There may now be a closer Metro station near Reston but I'm not sure of that. The Hotel Concierge could offer you up to the minute advise.