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Candlewood Suites Washington, Dulles Herndon

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Candlewood Suites Washington, Dulles Herndon
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399 Reviews from our TripAdvisor Community

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Showing 390: English reviews
Reviewed 1 week ago via mobile

The rooms are alright. High beds, a basic desk and mini kitchen area. The room is put together badly. Big ugly shades over the night lights, old tv/vcr combo, fuse panel on one wall, strange placing of water control in tub, plus the door will not open fully due to the handle on drawer. Old unused heating system control still...

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Helpful?
Thank Mark L
GenerationCo, Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Thank you for staying with us and bringing to our attention your concerns. Please be rest assured that it will be addressed. Hope that you will give us another chance to cater to your hotel needs when you are in our area. Yours in hospitality, Candlewood Suites Washington Dulles Herndon

London
Reviewed 2 weeks ago

A great hotel perfectly located for Dulles Airport. The rooms were big, clean and comfortable, the staff were friendly and helpful. We stayed for 1 night prior to friends flying home and I couldn't have been happier with our choice, Great value for what you get and I would both stay here again and recommend it to anyone.

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Helpful?
Thank rich201
GenerationCo, Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

We appreciate you taking the time to do a 5 star review for us. We aim to please our guests and are glad that your experience was great during your stay. Please allow us to cater to your hotel needs when you are in our area. Yours in hospitality, Candlewood Suites Washington Dulles Herndon

Brownsville, Texas
Reviewed 2 weeks ago

Hotel is located near the Dulles Airport. We asked for a room on an upper floor and did not hear the airplanes. Has full set of pans, toaster, dishes, full size refrigerator and 2 burner stove for cooking. They also have a lending closet for other kitchen equipment, movies and books. Since it is a long stay hotel, they change...

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Helpful?
Thank Susan B
GenerationCo, Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Thank you for the 5 star review you provided us. We will continue on with our service oriented hospoitality and looking forward to your next visit if the need ever arise in the future.

Reviewed 3 weeks ago via mobile

My favorite place to stay when flying into DULLES for business or training in the area. Staff is superb, and never a complaint. I've been traveling here for years, and multiple times in the past year. They always check my room preferences, and confirm I'm comfortable. Great rates, too.

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Helpful?
Thank Danielle P
GenerationCo, Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Thank you very much for a wonderful review. We are a haven for our business travelers and we will be here for your future visits with a ready smile and an eagerness to cater to your hotel needs.

Herndon
Reviewed 4 weeks ago via mobile

When choosing a hotel you are looking for something comfortable and peaceful. James is very helpful. Every time I have a problem he resolves!!! He is one of the reasons why I extended my stay!! Thank You for your help James!!!

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Helpful?
Thank Melanie R
GenerationCo, Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

The staff as a whole appreciate you for the review. Looking forward to cater to your hotel needs when you are in our area.

Reviewed 4 weeks ago via mobile

NightClerk at front desk from 3pm till 11pm.Does an Awesome job with his Customer Service skills.Answers any questions regarding hotel accommodations .Very Professional well spoken. Made my family and l feel welcome from Day One! Thanks for Your Service Mr. James you really do a Great Job. Hospitality Greatly Appreciated! Ecarr and Family! Owe Yeah Cool House keeping Staff Supervisor!...

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Helpful?
Thank Ecarr72
GenerationCo, Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Thank you so much for your review. Allow us to continue providing your hotel needs and be rest assured the same quality service will be waiting for you back here in Candlewood Suites Washington Dulles Herndon.

Greenville, South Carolina
Reviewed 12 December 2016

Everyone was quite helpful. Answered questions promptly. Very courteous. Room was quite nice, clean and comfortable. Easy access, close to restaurants, shopping and entertainment Especially helpful to us was employee named Snua Sorona. (apologize if name is misspelled).

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Helpful?
Thank hbsprouse
GenerationCo, Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

We appreciate your 5 star review on our hotel. Please allow us to continue on catering your hotel needs when you are in our area.

Reviewed 8 December 2016

My husband and I stayed here with our dog over Thanksgiving week to be close to his parents at Ashby Ponds. The room is basic but clean and nice. Perhaps the rates are more reasonable because they clean just once a week--fine with us. Many reviewers have highlighted the friendliness and helpfulness of the staff, and I can agree 100%....

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Helpful?
Thank Julie D
GenerationCo, Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Thank you for taking the time to give us a review. Our staff are well trained professionals that always try their best to go above and beyond their call of duty. It is unfortunate that you had an issue with the trash receptacles at the hotel but please be rest assured that the issue has been addressed and corrected. Looking...

Catlett, Virginia
Reviewed 5 December 2016 via mobile

Thus was a perfect location for our other plans that evening, putting us only 1.5 miles from our Birthday/ Dinner / Drinks with friends. Room was clean , staff was friendly and the bed was comfortable. Only complaint was we had a bad tv remote & never could figure it out , so we went TV less .

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Helpful?
Thank cmecamp
GenerationCo, Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

Thank you for taking the time to do a survey for us. Our staff are professionally trained and are all service oriented. We are glad that we were able to provide you a good night in our hotel though going TV less is not what we wanted you to experience. Front desk can always be called to help you out...

Arvada, Colorado
Reviewed 29 November 2016

Everyone working at the Candlewood Suites in Herndon was friendly and very, very helpful. I stayed 9 nights for a house hunting trip and was always happy to get back to my room to relax. There are good restaurants and grocery stores nearby. I was able to save $$ by cooking some meals in my room. Very nice facility.

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Helpful?
Thank c0lette64
GenerationCo, Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review

We appreciate you for giving us feedback and we are very glad that we were able to answer your hotel needs. Looking forward to have you stay with us when you get to our area in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suites Washington-Dulles Herndon, located in the Dulles Corridor minutes from Dulles Airport IAD and Metro, is an extended stay hotel convenient to all Washington, DC Northern Virginia area attractions, government and businesses.The Candlewood Suites Herndon provides fully equipped kitchens, free high-speed Internet, local phone calls, fitness center, guest laundry, and business services. Close to over 40 restaurants, if you want to enjoy a meal in your suite, the Candlewood Cupboard offers breakfast items, snacks, frozen meals and drinks.Government, contract and military travelers are welcome at the per diem rates. The Dulles Candlewood Suites is a great business location, situated near Herndon and Reston companies such as AOL, Verizon - MCI, IBM, Sprint - Nextel, Siemens, Lockheed Martin, Northrop Grumman, Raytheon, Sage, SAIC, EDS, Accenture, Computer Associates, General Dynamics, BAE Systems, Learning Tree, Deltek, L3 Communications, and Net Master Class. The Candlewood Suites Dulles is 3 miles from the Air and Space Museum s Steven F Udvar-Hazy Center. Shoppers are near the Dulles Town Center Mall, Tysons Corner, and Leesburg Outlets. Enjoy the extensive amenities at the Candlewood Suites Washington. ... more   less 

Additional Information about Candlewood Suites Washington, Dulles Herndon

Address: 13845 Sunrise Valley Dr, Herndon, VA 20171-4661
Region: United States > Virginia > Fairfax County > Herndon
Price Range: $99 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Washington, Dulles Herndon 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Candlewood Suites Washington, Dulles Herndon Hotel Herndon
Candlewood Suites Herndon
Candlewood Herndon
Herndon Candlewood Suites
Hotel Style:
#1 Best Value Hotel in Herndon
#1 Business Hotel in Herndon
#4 Family Hotel in Herndon
#8 Romantic Hotel in Herndon
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Washington, Dulles Herndon staff and other travellers.
4 questions
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Washington DC, District of Columbia
Camp Hill, Pennsylvania
10 months ago
Danville, Indiana
over a year ago
Bangkok, Thailand
over a year ago

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Questions? Get answers from Candlewood Suites Washington, Dulles Herndon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Did not hear noise on the fourth floor or on the ground floor.”
 of 5 bubbles O6284IUsusanb, 4 Jan 2017 | Read review
“Higher floors are a bit quieter. Room away from elevators are less noisy”
 of 5 bubbles hbsprouse, 12 Dec 2016 | Read review
“Although we didn't use them, our room had kitchen facilities.”
 of 5 bubbles Hobojack, 6 Oct 2016 | Read review
“All the rooms are great. I personally like the rooms near the exits... Easy access...”
 of 5 bubbles giselebf2016, 20 Sep 2016 | Read review
“Corner rooms are usually quieter...they also have better internet connection.”
 of 5 bubbles tfrench129, 24 Aug 2016 | Read review
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