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Crowne Plaza Dulles Airport Hotel

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Crowne Plaza Dulles Airport Hotel
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905 Reviews from our TripAdvisor Community

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Showing 873: English reviews
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Atlanta, Georgia
Reviewed 3 days ago NEWvia mobile

We arrived after a long day of flying and visiting the Udvar-Hazy Center and gazing in wonder at all the flying machines. Ashley was very welcoming and got us checked in quickly. Very relaxing evening and great breakfast the next morning. Clean, quiet room and great shower.

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Helpful?
Thank Sdrillot
Pretoria
Reviewed 3 days ago NEWvia mobile

We arrived in Washington unplanned due to changes to our flight itinerary. We only had hotel and meal vouchers from a airline in Mexico - no hotel booking. We were welcomed by the night management and they quickly organized everything with a smile. Ashley and Hazem were warm and welcoming and very efficient. We could eat a proper dinner, the...

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Helpful?
Thank Melanie B
Reviewed 4 days ago NEW

Just what I needed! Saloua greeted me at checkin and was outstanding. I can't thank her enough. Property is great, clean, convenient, and the perfect ending to a stressful day. I am so pleased, and it all started with Saloua! Houlihans is awesome, too

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Helpful?
Thank Besafe96
Eastvale, California
Reviewed 4 days ago NEW

My company puts me up in this hotel 2-4 times a year during transits to and from overseas. The new remodel is nice, and the rooms are much better than they were. Lots of places to eat within walking distance, and it's an easy drive to and from the airport. I was most recently checked in by Ashley who was...

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Helpful?
Thank vapippin
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear vapippin; Thank you, we appreciate your company and you selecting the Crowne Plaza Dulles as your place to stay when in town. Your business means a great deal to us and we are delighted to hear that we continue to exceed your expectations with each visit. Thank you for the compliments on the recent remodel, we are glad the...

Alexandria, United States
Reviewed 5 days ago NEW

We live in Alexandria, VA. We had an early flight out from Dulles (45 minutes from our house.) We booked a night (with two weeks parking) at Crowne Plaza Dulles Airport. Ashley and Saloua met us as the front desk and could not have been more welcoming.The room was good. Shuttle to the airport worked perfectly.

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Helpful?
Thank Virginia O
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Virginia; Thank you for choosing the Crowne Plaza Dulles Park and Fly package, we appreciate your business. We are pleased to hear the warm and welcome greeting from Ashley and Saloua started your stay off well and you had an enjoyable stay. We take great pride in offering our guests a comfortable room to rest in and convenient and...

A TripAdvisor Member
1 review
Reviewed 5 days ago NEWvia mobile

Checked in with Ashley and had another great stay. Rooms were clean and service was perfect as usual. I don't have to fly, but the shuttles to Dullas is a great feature. This is my preferred hotel for this area.

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Helpful?
Thank A TripAdvisor Member
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Valued Guest; We appreciate you being a repeat guest of ours and your continued trust is us to deliver an exceptional experience means a great deal to us. Thank you for selecting the Crowne Plaza Dulles as your hotel of choice when in the area. We are delighted to hear you enjoyed your stay. By telling us how we...

Austin, Texas
Reviewed 1 week ago NEW

I have been staying here over the last several years when I travel to this area. They have remodeled recently and it is very tastefully done. The rooms are always clean, the beds are comfortable, and the halls are quiet. The best part about this hotel besides the convenient location is the wonderful staff. They are ALWAYS courteous, friendly, and...

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Helpful?
Thank colemj66
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Colemj; Thank you so much for being a valued repeat guest of the Crowne Plaza Dulles. Your business and feedback mean a great deal to us and our goal to provide our guests with a relaxing and stress free experience. We truly appreciate the praise for our hard working and friendly staff. Thank you for personally recognizing Abeer as...

Reviewed 1 week ago NEWvia mobile

Ashley did an awesome job checking me in.....for the first time in awhile I felt like a spire member. This hotel is still going through some remodeling but is fast becoming a favorite when I come to the area. The 7th floor lounge 24 access is definitely a plus as well!

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Helpful?
Thank Raymond M
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Raymond; Thank you for taking the time to share your feedback with us. As an IHG Spire Rewards Member we value your business and delighted to hear the arrival experience with Ashley as well as the renovations, and more far exceeded your expectations. It is our pleasure to assist you and our goal to ensure you have a great...

Washington DC, District of Columbia
Reviewed 1 week ago

From the shuttle service to the awesome guest check in, and the refreshingly clean room to the hotel, the breakfast service in the lounge. It was very refreshing and I will stay here again... Ashley helped me pick out the room that was best for my visit, all while ma Staying here will benefit myself, a respite from everyday life.Thank...

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Helpful?
Thank jmwalker36
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear JMwalker36; Thank you for sharing your feedback with us and taking the time to write such a kind review. We appreciate the praise for Ashley and the team and delighted to know the customer service, comfortable guestrooms and more exceeded your expectations. We look forward to providing you a relaxing stay each time and hope to welcome you again...

Overland Park, Kansas
Reviewed 1 week ago

Been staying here for a few years. .. recently updated and very nice. Never had any issues here... stafff always friendly and helpful.. coffee shop and restraint on site. Pool is the best never crowded. Ashley was great at checkin

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Helpful?
Thank Don M
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Don; As a valued repeat guest of the Crowne Plaza Dulles, it is wonderful to see you again. Thank you for the feedback on the renovations, we are glad you liked the changes we made over the summer. We'll be sure to share with Ashley that her customer service always makes you feel very welcomed. We are not sure...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Dulles Airport, located in Herndon Virginia and in the heart of the Dulles Corridor, just 2 miles from Dulles International Airport (IAD). We provide complimentary 24-hr shuttle service to and from Dulles Airport. Onsite self parking is complimentary, and new valet service is available for a fee charged daily ($10 day, $15 overnight). Avoid traffic delays and parking fees for your next trip and book our Park, Stay & Go package. Complimentary Wi-Fi is available throughout the hotel to make your stay more productive. Our Houlihan's Restaurant & Bar offers a popular and lively happy hour, as well as breakfast, lunch, dinner and room service. Starbucks Cafe is now open in the main lobby and available from 6am -6pm, 7 days a week. All guest rooms feature Hi-Def flat screen television and refrigerator. Enjoy a workout in our 24-hr fitness center. Also stay connected with our 24-hr business center. Our convenient location is within walking distance to restaurants, shopping & a multiplex movie theater. If you prefer to drive, Enterprise Car Rental is conveniently located just off our lobby. Washington D.C. Attractions are only 22 miles east, and the Smithsonian Udvar-Hazy Air & Space Museum is 4 miles away. Whether you want a comfortable stay before a flight or a base for your next business trip or vacation, you will find it at our well appointed hotel near Dulles Airport. ... more   less 

Additional Information about Crowne Plaza Dulles Airport Hotel

Address: 2200 Centreville Rd, Herndon, VA 20170-4305
Region: United States > Virginia > Fairfax County > Herndon
Price Range: $124 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Dulles Airport Hotel 3.5*
Number of rooms: 327
Reservation Options:
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Also Known As:
Crowne Plaza Herndon
Crowne Plaza Hotel Herndon
Hotel Style:
#2 Best Value Hotel in Herndon
#3 Family Hotel in Herndon
#4 Business Hotel in Herndon
#5 Romantic Hotel in Herndon
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dulles Airport Hotel staff and other travellers.
7 questions
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4 months ago
Irvine, United Kingdom
Washington DC, District of Columbia
6 months ago

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Questions? Get answers from Crowne Plaza Dulles Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Yes, yes , yes!”
 of 5 bubbles Besafe96, 23 Feb 2017 | Read review
“Clean fresh rooms”
 of 5 bubbles donm182, 19 Feb 2017 | Read review
“Being a Spire Elite helps you get to the 6th and 7th floor for the private lounge. 760 is the best room.”
 of 5 bubbles billinva2016, 9 Feb 2017 | Read review
“get a room in the tower, facing the playing fields”
 of 5 bubbles rogerbowman, 5 Feb 2017 | Read review
“Rooms are very quit and welcoming.”
 of 5 bubbles andysI2190FH, 2 Feb 2017 | Read review
5 of 5