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Crowne Plaza Dulles Airport Hotel

1,062 reviews
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Traveller (102)
Room & Suite (68)
Dining (18)
Overview
  • Excellent65%
  • Very good22%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(256 reviews)
“dulles airport”(110 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,062)Write a Review
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All reviewshoulihan's restaurantfront deskdulles airporttaco bellspecial thanksgreat customer servicemovie theatershuttle servicean early flightconvenient locationbusiness travelerfitness centerindoor poolfree shuttlemaisdaliazack
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241 - 245 of 1,023 reviews
Reviewed 9 November 2016

Ashley at the front desk was very awesome and helpful as it is my first time to this area. she went above and beyond the call of duty to make sure my stay was outstanding and over the top. I plan on staying here again...More

Thank sgttony38
Response from Sarah L, Manager at Crowne Plaza Dulles Airport HotelResponded 10 November 2016

Dear sgttony38; As a first time guests of the Crowne Plaza Dulles, welcome! Thank you for taking the time to share your trip with us. We are delighted to hear the friendly customer service from Ashley went above and beyond your expectations and you had...More

Reviewed 8 November 2016 via mobile

Nice hotel. Very good food in the restaurant and Ashley at the front desk was great! She was very helpful, friendly, and made sure I was taken care of. The executive level has a nice lounge area with drinks and snacks and the room was...More

Thank Chris A
Response from Sarah L, Manager at Crowne Plaza Dulles Airport HotelResponded 8 November 2016

Dear Chris; Thank you for taking the time to share your trip with us. We are delighted to hear that you enjoyed your stay and found the customer service, Club Lounge and amenities as well as Houlihan's Restaurant all met your expectations and more. We...More

Reviewed 8 November 2016

When I first arrived, the gentleman that was driving the bus was so kind to me. Then when I walked in, Ashley at the front desk helped me immensely and was so welcoming. I was NOT a fan of the 250 smoking hold charge that...More

Thank Emily Victoria G
Response from Sarah L, Manager at Crowne Plaza Dulles Airport HotelResponded 8 November 2016

Dear Emily Victoria G; Thank you so much for your 5 star review of our hotel. I am pleased to hear you enjoyed your stay with us and found that we met or exceeded your expectations. We understand and apologize for that temporary hold; however, it...More

Reviewed 7 November 2016

Twice we have stayed at this Crowne Plaza. The first time was in Oct ’15 when in-laws were departing on a mid-day flight. Having completed a whirlwind 3-week tour of various locations and sights over much of the eastern USA, we spent their final night...More

Thank WA2world
Response from Sarah L, Manager at Crowne Plaza Dulles Airport HotelResponded 7 November 2016

Dear WA2world; Welcome Back! Very nice to see you again and thank you so much for returning to the Crowne Plaza Dulles. We are appreciative of the wonderful compliments for our hotel. Thank you for sharing with us that you find the no hassle parking,...More

Reviewed 6 November 2016 via mobile

This hotel is a very nice Crowne Plaza hotel. The rooms were nice and clean. It's located directly across from a small shopping center with restaurants and an AMC. There's plenty of places to dine at around the hotel and a grocery store within walking...More

Thank TheProperPrincess
Response from Sarah L, Manager at Crowne Plaza Dulles Airport HotelResponded 7 November 2016

Dear ProperPrincess; Thank you for being our guests and taking the time to share your recent stay with us. We are pleased to hear the newly remodeled guestroom and location exceeded your expectations and the area met your needs very well. We appreciate your feedback...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$92 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Herndon
#3 Family Hotel in Herndon
#4 Business Hotel in Herndon
#5 Romantic Hotel in Herndon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Herndon
#3 Family Hotel in Herndon
#4 Business Hotel in Herndon
#5 Romantic Hotel in Herndon
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (102)
Room & Suite (68)
Dining (18)
Pool & Beach (1)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
Ask a question
ERat
20 June 2017|
AnswerShow all 3 answers
Response from Sarah L | Property representative |
Hi, thank you for reaching out to us, and thank you everyone for answering! I reached out to the hotel for you and found that the vans do have seat-belts and can fit a car seat. The hotel phone number is 703-471-6700 Option... More
0
Votes
Mary M
23 October 2016|
AnswerShow all 4 answers
Response from Sarah L | Property representative |
Hello, thank you everyone! I appreciate you taking the time to help with this answer, you all are correct, Curb 2H just outside of baggage claim. The hotel shuttle runs every 30 minutes. The pick area at the airport... More
1
Vote
Carol S
26 August 2016|
Answer
Response from Sarah L | Property representative |
Hi, Thank you for reaching out to us. These rooms are our Executive Level and are a bit more spacious than standard rooms. Offers access to the Club Lounge, more tech features such as a Bluetooth Mirror for playing your... More
0
Votes
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123
Room Tips
"King room at 6th floor was excellent"
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"Zack will take care of everyone if he is working"
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"Room 323 is across the hall from the icemaker and looks out over the front entrance of the hotel but I..."
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"rooms on 6th and 7th very nice"
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