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BEST WESTERN PLUS Hopewell Inn

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BEST WESTERN PLUS Hopewell Inn
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201 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hopewell Inn
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Showing 197: English reviews
Savannah, United States
Reviewed 29 September 2016

Nice hotel. Clean, comfortable room and good breakfast. Quiet location with easy access from highway. Nice pool and staff were professional and helpful in locating restaurants. We would stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank Anne H
Tom P, Guest Relations Manager at BEST WESTERN PLUS Hopewell Inn, responded to this review

Dear Anne H, Thank you for taking the time to let us know how you enjoyed your stay with us! I am so glad that you found our hotel to be clean and convenient and hospitality that we strive to show to each guest, during every stay. We are very happy to learn that your stay was so peaceful, and...

Dumfries, United States
Reviewed 21 September 2016

The room was spotless. It was nice to see hotel staff members smile and say hello to a guest. This was our second stay at this hotel. We will, without hesitation, stay there again on our next trip to the area.

Review collected in partnership with Best Western
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Helpful?
Thank Richard E
Tom P, Guest Relations Manager at BEST WESTERN PLUS Hopewell Inn, responded to this review

Dear Richard E, Wow! We are thankful for your awesome comment and great details of your experience with us. We are happy to hear that you enjoyed our staff hospitality and compliment to our room. It means a lot to us that you've allowed us to be such an important part of your family vacation and we thank you for...

Reviewed 31 August 2016 via mobile

So the staff is incredible, very polite and as helpful as they can possibly be. Rooms are always clean tidy. The problem lies in the internet service. Your phone downs at 15 mbs, the hotel is 0.02 mbs. Absolutely terrible, equipment is old and extremely slow. In today's society as reliant as we are on technology and Internet I don't...

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5Thank ecko m
Tom P, Guest Relations Manager at BEST WESTERN PLUS Hopewell Inn, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. I am very sorry to hear of the difficulties you experienced with our internet connection, We already informed the management about this already as we see this a serious matter. We promise...

newport, United States
Reviewed 26 August 2016

This is the best hotel we have ever stayed at. I would highly recommend it to anyone going to Hopewell, Va. The staff is very friendly, helpful and just really nice people. Its clean and well maintained. Breakfast if also very good.

Review collected in partnership with Best Western
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Helpful?
2Thank Sandra N
Tom P, Guest Relations Manager at BEST WESTERN PLUS Hopewell Inn, responded to this review

Thank you for choosing to stay with us, and sharing to us your positive experience regarding the appreciation you have for our reliable staff, as well as the liking you expressed with the accommodation in total. We only wish to give nothing but the best service to our guests and to know that we have accomplished such goal gives us...

Reviewed 24 August 2016

came to stay here for a wedding with my family. The receptionist said she could not find our reservation nor did they have any rooms left. This was unacceptable as we drove over 120 miles just to get there. The receptionist just said sorry as they overbooked their reservations for the entire weekend. She said we were welcome to wait...

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Helpful?
2Thank Adam J
Tom P, Guest Relations Manager at BEST WESTERN PLUS Hopewell Inn, responded to this review

Thank you for taking the time to complete our survey and share your experience! I apologize for the difficulties that you experienced regarding with your reservation your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. We hope you'll return to enjoy the continuous improvements made in our...

Chesapeake, Virginia
Reviewed 22 August 2016

Stayed for a family wedding. Stayed two nights. Had drove home and then realized that I had left my laptop in one of the drawers in the room. Called and they said they had it at the desk and it was safe. We drove back and it was returned back with everything in the case! The hotel was clean and...

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Helpful?
1Thank oliviataylor2016
Tom P, Guest Relations Manager at BEST WESTERN PLUS Hopewell Inn, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done. It means a lot to us that you've allowed us...

Clifton, New Jersey
Reviewed 12 August 2016

Arriving late and tired we entered our room unpacked, kicked off our shoes and that is when I stepped into something sticky on the carpeting. After looking more closely I found another sticky spot. To tired to call anyone I just laid a wash clothe on the spots so that I would avoid getting sticky feet. The next night we...

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Helpful?
4Thank cyndy e
Tom P, Guest Relations Manager at BEST WESTERN PLUS Hopewell Inn, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as...

Sunset Beach, United States
Reviewed 9 August 2016

Convenient location, friendly staff and clean room. Breakfast so so. Have stayed at other BW's and their presentation and quality better. We have stayed here before and will return in future travels, Check out person worked so that I received $50 promotion from other stays.

Review collected in partnership with Best Western
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Helpful?
Thank Peter L. K
Tom P, Guest Relations Manager at BEST WESTERN PLUS Hopewell Inn, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and breakfast offered.We hope to impress you again during your next visit and we thank you for sharing your experience.

Maryland
Reviewed 8 August 2016

This hotel is good choice for a stop over when traveling. The room and entire hotel seems well maintained and clean. The bathroom was probably the cleanest hotel bathroom I've seen. The continental breakfast was above average for a small hotel. The reason I'm not giving a 5 star rating is because the pool had so much hair floating in...

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Helpful?
Thank amarvel
Tom P, Guest Relations Manager at BEST WESTERN PLUS Hopewell Inn, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and good value of our hotel. We always aim to give you the best value for your money and we are so happy to know that our efforts are well received. I assure you that the pool is cleaned on a regular basis, including weekly special...

Reviewed 1 August 2016 via mobile

I stayed at the best western plus 2 weeks ago while me and my freind were on our way to Virginia beach. We were super tired so thought lets just stay over see the area relax. We got a double room , price was not bad, staff was friendly. The room on the other hand, was not great. Before choosing...

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Helpful?
3Thank veronica l
Tom P, Guest Relations Manager at BEST WESTERN PLUS Hopewell Inn, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Hopewell Inn

Address: 3950 Courthouse Road, Hopewell, VA 23860-5600
Region: United States > Virginia > Hopewell
Price Range: $121 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Hopewell Inn 2.5*
Number of rooms: 78
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hopewell Inn staff and other travellers.
5 questions
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Yorktown, Virginia
24 days ago
Kansas City, Missouri
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Hopewell Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All areas seemed quiet.”
 of 5 bubbles Chuck8700, 11 Dec 2016 | Read review
“Very convenient to major highways for a place to stop and rest. Great breakfast”
 of 5 bubbles DiannaM774, 21 Nov 2016 | Read review
“The Italian restaurant near the hotel is pretty good.”
 of 5 bubbles amarvel, 7 Aug 2016 | Read review
“Pool is outside and not heated”
 of 5 bubbles TGE_12, 11 Jul 2016 | Read review
“our king had a sleeper sofa and plenty of room. room on second floor pool side.”
 of 5 bubbles PhillipR826, 15 Mar 2016 | Read review
5 of 5