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Quality Inn & Suites

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131 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites
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Showing 131: English reviews
Montreal
Reviewed 7 August 2016 via mobile

Super customer service at front desk, quick check-in & great price. Beautiful and clean lobby. But, our room was not adequately cleaned: food left in garbage, leftover yogurt in fridge, plastic utensils on floor...soap bar in closet (?!). There's no shower curtain in bathroom...? Alarm clock was faulty. Room did not smell or feel fresh but beds were at least...

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Helpful?
Thank Sojonevjosh
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Derin Gandhi...

Reviewed 26 July 2016 via mobile

My family and I stayed at the Quality Inn for a stopover on our way to Atlanta. Staff was friendly but our first room had a strange smell like they were trying to cover up cigarette smoke even though it was a non smoking room. I asked to be moved to another room which the front desk accommodated with no...

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Helpful?
Thank Thomas B
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Derin Gandhi...

Ranson, West Virginia
Reviewed 23 July 2016 via mobile

Our family decided to take an overnight getaway, and selected this hotel using Priceline.com to make our reservation. Arrived at the hotel, and checked in. The manager at the desk was very helpful and polite. He gave us our room key and we went to our room. First thing we noticed when we walked into the room, was the horrid...

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Helpful?
1Thank kittikat22
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Derin Gandhi...

Culpeper, VA
Reviewed 3 July 2016

Hotel was very Clean. Breakfast was satisfactory and varied each day. Internet connection was weak. No cell phone service. When someone was trying to contact me by phone by calling the hotel directly, staff did not know how to put the call through to the room. Staff was helpful in other respects. Pool out of order 2 of 4 days.

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Helpful?
Thank VaVacationlovers
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Derin Gandhi...

Reviewed 30 June 2016 via mobile

It was pouring down rain & late so we decided to stop. Very friendly staff.. The hotel itself is definitely older but it was clean & comfortable. The price was excellent compared to other hotels in the area. I would consider staying here again.

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Helpful?
Thank Mandy H
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Derin Gandhi...

Reviewed 28 June 2016

We needed an overnight stay hotel during our trip, and most of the hotels in the area had significantly raised their rates due to a horse event at a local center. Thankfully, the Quality Inn still had decent rates, and they were only a mile or so off our track! We got checked in, and the clerk at the desk...

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Helpful?
Thank ThenCameJen
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Derin Gandhi...

Reviewed 20 June 2016 via mobile

Despite some of the reviews we decided to give the hotel an open minded try. We pleased with the room being clean. The pool was working and clean. Our breakfast was warm and the staff was friendly . We were here to visit Washington and Lee University and the hotel is not in the "main" area, but it was only...

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Thank Sandsjg
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Derin Gandhi...

MD
Reviewed 10 June 2016

Property is well maintained. Really clean and no bugs. Breakfast is great, especially the automatic pancake machie. All you do is press a button, and fresh, hot pancakes are dropped onto your plate in a short time. Pool is adequate. Convenient location with great staff.

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Helpful?
Thank LV2TRAVELMd
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Clemmons, North Carolina
Reviewed 31 May 2016

I made reservations in advance and arrived about 2pm, 1 hour before check-in. Although we were able to check in early, the front desk clerk, a female, had 0 personality. She never greeted us, didn't explain where our room was, the breakfast hours or anything else most clerks would do. The pool was closed and when I asked why, she...

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Helpful?
Thank Shirley S
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding front deskon your recent visit. I have shared your feedback with my emp. to ensure we handle these types of situations differently in the...

Belleville, Canada
Reviewed 28 May 2016

Good staff but the hotel was in desperate need of a remodel and cleaning in the common areas.. The first room we were assigned was not clean and they did give us another room right away, but that should not have happened. The breakfast was good.

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Helpful?
Thank vikis49
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding room was clean on your recent visit. I have shared your feedback with head h.k. to ensure we handle these types of situations differently...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access

Additional Information about Quality Inn & Suites

Address: 2814 N Lee Hwy, Lexington, VA 24450-3132
Region: United States > Virginia > Lexington
Price Range: $94 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Quality Inn And Suites
Quality Hotel Lexington
Americas Best Value Inn Lexington
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Smile and check them out first”
 of 5 bubbles CaptainManny, 3 Oct 2016 | Read review
“Great if you do not want to be bothered by the outside world.”
 of 5 bubbles VaVacationlovers, 3 Jul 2016 | Read review
“make sure and check that the room is clean, we looked at the bed and noticed that it had looked slept in.”
 of 5 bubbles vikis49, 27 May 2016 | Read review
“All the rooms were fairly quiet, We had many family members staying here.”
 of 5 bubbles gdgk1953, 20 May 2016 | Read review
“Ask to see the room first. Turn on the TV, and AC”
 of 5 bubbles Getmegoodfood, 29 Apr 2016 | Read review
5 of 5
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