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Quality Inn & Suites

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Quality Inn & Suites
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137 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Cleveland, Ohio
Reviewed 29 August 2015

If you want a quiet place where you won't be bothered, this is it. I was in the lobby several times due to an ill traveling companion and they barely looked up. The room was fairly typical. The bed was comfortable. The noise level wasn't too bad. The pool area was rather barren, but clean. The indoor pool was heated......

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Helpful?
Thank 2BeachLover19_13
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Derin Gandhi...

Downingtown, Pennsylvania
Reviewed 25 August 2015

Entirely adequate, as another reviewer says. The room was "fine." The breakfast was "fine." The pool was actually quite nice. But what keeps me from feeling good about this hotel was that we were apparently invisible to the desk staff. We were kept waiting while the desk clerk stood in the driveway (literally picking his nose - really!) for several...

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Thank Barb_from_PA
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Derin Gandhi...

New York City, New York
Reviewed 17 August 2015

We stopped at a rest stop and picked up coupon book have never stayed in a quality inn coupon made this a very reasonable stop on a long car drive! Room was nice, clean and provided a great rest. But best part of the stay was the Mexican restaurant across the street (muchacho Alger). Good food and great entertainment!

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Helpful?
Thank Leslie E
derin123, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Derin Gandhi...

Odessa
Reviewed 9 August 2015

Time to get off the road and stopped at Quality Inn & Suites in Lexington. Older property that needs updating. Only working ice machine was on 3rd floor. Breakfast was the usual hotel fare nothing special. A/C only blew cool not cold. Rate was high for a less than half filled motel. Next time I will pass Lexington and take...

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Helpful?
Thank John L
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Saint Simons Island, Georgia
Reviewed 31 July 2015

I was VERY impressed with my stay at this hotel! The staff were all so friendly and helpful! Honestly, EVERY member of their staff I came in contact with, treated me like a queen! The room was nice and very clean, actually, the entire hotel was spotless! I had everything I needed! The breakfast was hot and fresh, serving made...

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1Thank Islandeducator
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Derin Gandhi...

Hurley, New York
Reviewed 28 July 2015

The staff were friendly and responsive, and the room was plenty big enough and clean. The only odd thing was that the previous tenant had left some food there which had not been removed. Put me off at first, but everything else was fine. This is entirely okay for what it's meant to be.

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Helpful?
Thank Jim K
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Derin Gandhi...

Milton, De
Reviewed 16 July 2015

My family stays in Lexington twice a year en route to visit family in southern West Va. This was our first stay at this hotel and we were very satisfied. It's a very convenient location in idyllic countryside, yet many amenities are nearby. Rooms are clean and the staff is friendly.

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Helpful?
Thank Jen E
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Derin Gandhi...

Reviewed 8 July 2015 via mobile

This hotel was very clean and welcoming. The breakfast was pretty much fake food and not very good. We had to get our room changed as soon as we walked down the hallway and had a small dog barking constantly next door. The pool was a plus and the stay was with the price.

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Helpful?
Thank Ashley H
derin123, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Derin Gandhi...

Reviewed 30 June 2015 via mobile

Very clean, very nice. Booked this on the fly the day of check-in. Had car trouble and ended up not getting there until 2am...next morning, husband picked up the receipt at check-out and the nice lady at the front desk gave us a discount for coming in so late, AND told us to take our tine leaving! So sweet! I...

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Helpful?
Thank Star D
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Derin Gandhi...

Hendersonville, North Carolina
Reviewed 24 June 2015 via mobile

Loved the Mex place across the street! Could not get connected on the wifi on my iPad. No signal in my room and not even connected in the lobby. Our shower water was only Luke warm, but we were so hot from our trip it really felt good. Told my concerns to the very nice front desk folks as we...

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Helpful?
Thank Lisa W
derin123, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 2814 N. Lee Highway, Lexington, VA 24450
Region: United States > Virginia > Lexington
Price Range: $84 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 80
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Also Known As:
Quality Inn And Suites
Quality Hotel Lexington
Americas Best Value Inn Lexington
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check out your tv before you get settled in”
 of 5 bubbles 832carlah, 8 Feb 2017 | Read review
“Smile and check them out first”
 of 5 bubbles CaptainManny, 3 Oct 2016 | Read review
“Great if you do not want to be bothered by the outside world.”
 of 5 bubbles VaVacationlovers, 3 Jul 2016 | Read review
“make sure and check that the room is clean, we looked at the bed and noticed that it had looked slept in.”
 of 5 bubbles vikis49, 27 May 2016 | Read review
“All the rooms were fairly quiet, We had many family members staying here.”
 of 5 bubbles gdgk1953, 20 May 2016 | Read review
5 of 5