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Country Inn & Suites By Carlson, Lexington

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Country Inn & Suites By Carlson, Lexington
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270 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Lexington
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Showing 269: English reviews
Amsterdam, New York
Reviewed 9 February 2016

This hotel had many issues. First of all when we got to out room it was filled with bugs. I brought it up with management who acknowledged that they are aware of the issue and that there was nothing they could do about it. She said they came in through the air conditioning vent. So each day we cleaned and...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Donna0727
cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review

Thank you for taking the time to write your review. We are sorry your stay did not meet your expectations. We will work diligently to ensure any claim is fully investigated. We appreciate you bringing these issues to our attention. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Staunton, United States
Reviewed 1 February 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Melanie S
cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review

west virginia
Reviewed 5 January 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank kricket22
cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review

Concord, North Carolina
Reviewed 29 December 2015

Checked in last-minute with the family. We all slept well in the super soft bedding, enjoyed fresh baked chocolate chip cookies, filled up at breakfast & took a dip in the pool/ hot tub. Very enjoyable stay!

Review collected in partnership with Country Inns & Suites By Carlson
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Thank stephaniemI7627SY
cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review

Thank you for your feedback and for taking the time to write about your experience. I'm so glad to hear that you enjoyed your stay! I hope you will come back and visit us if your travels bring you back to the area!

Holley, New York
Reviewed 29 December 2015 via mobile

Stopped on our way to NC. We had to kill about 10 stink bugs in our hotel room and there were more still flying around. After telling the front desk woman (middle aged short w/red hair) that we had a terrible night worrying if bugs were crawling on us the whole night, all she said was she'll send maintenance up......

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Thank ashleylayne55
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Lexington, responded to this review

Thank you for reaching out and writing your review. We apologize for the dissatisfaction of your stay, in regards to the room cleanliness issues and lack of staff resolution. We will review the conditions of your room to make sure all guest rooms are up to standards. Your feedback is extremely valuable and will help us to facilitate all necessary...

Reviewed 27 December 2015 via mobile

Elevator was broken one night - Rude front desk clerk - Bugs crawling on the hallway walls on the fourth floor .. No help from front desk regarding g the best way to get downtown Lexington - The air conditioning fan sounded half broken and kept us up half the night

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Thank David P
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Lexington, responded to this review

Thank you for taking time to write your review. We sincerely apologize for the issues incurred during your stay with us. We understand our guest expect the highest of quality from our properties as with staff service, no pests, and functional a/c. We will be addressing this situation directly with our staff to ensure that situations like this are handled...

Danbury, Connecticut
Reviewed 11 December 2015

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Monique M
cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review

Minnetonka, Minnesota
Reviewed 12 November 2015 via mobile

Wonderful room. Up to date, newly remodeled, very clean, plenty of room. 2 queen beds, fridge, microwave. Desk clerk friendly and helpful. Appreciated the fruit available when we arrived. Thoroughly enjoyed our stay. We will definitely stay at more Country Inns. Thank you!

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Helpful?
Thank Ruby H
cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review

Thank you for your feedback and for taking the time to write about your experience. I'm so glad to hear that you enjoyed your stay! I hope you will come back and visit us if your travels bring you back to the area!

Baltimore, United States
Reviewed 9 November 2015

Review collected in partnership with Country Inns & Suites By Carlson
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cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review

LaPlata, United States
Reviewed 5 November 2015

Review collected in partnership with Country Inns & Suites By Carlson
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cx_lxva, General Manager at Country Inn & Suites By Carlson, Lexington, responded to this review

22 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Lexington

Address: 875 North Lee Highway, Lexington, VA 24450
Region: United States > Virginia > Lexington
Price Range: $124 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Lexington 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson, Lexington Hotel Lexington
Country Inn And Suites By Carlson, Lexington
Country Inn Lexington
Lexington Country Inn
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Questions & Answers

Questions? Get answers from Country Inn & Suites By Carlson, Lexington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room opposite the main road!”
 of 5 bubbles katec433, 17 Jan 2017 | Read review
“Higher floors in the back of the hotel are quieter.”
 of 5 bubbles 305maryannw, 15 Nov 2016 | Read review
“4th floor was nice no one above but exterior room was questionable due to traffic outside.”
 of 5 bubbles Ratethatfood, 2 Nov 2016 | Read review
“For the same price, stay at the Wingate.”
 of 5 bubbles dz96, 5 Sep 2016 | Read review
“They have a two room suite with a sleeper sofa which is not listed on their site. I got this room by asking and it was only $10 extra”
 of 5 bubbles BJHarroun, 19 Jun 2016 | Read review
5 of 5