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Hilton Garden Inn Lynchburg

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Hilton Garden Inn Lynchburg
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570 Reviews from our TripAdvisor Community

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Showing 569: English reviews
Washington DC, District of Columbia
Reviewed 15 November 2016

The staff makes this hotel. Very frendly and service was great. The location is perfect. Close to both liberty and lynchburg colleges. There are pleanty eating options and check in was fantastic . The beds were horriable !!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank James F
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear James F, thank you for taking the time to post your review about our Hilton Garden Inn, Lynchburg. I agree with you, I have a fantastic staff and am very lucky to have each and everyone of them. I do apologize that we fell short of the comfort of the bed though. If you would contact me when you...

Charlottesville, Virginia
Reviewed 8 November 2016

Hotel was understaffed when fully booked. We've stayed here many times and hopefully, this was the exception and not the rule. Staff in all departments were very polite but clearly overwhelmed and this trickled down to the guests. This is a great hotel when they're not full. A word to the wise is sufficient!

Review collected in partnership with Hilton Garden Inn
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Thank Happycamper024
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear Happycamper024, thank you for taking the time to share your experience about your recent visit to our Hilton Garden Inn, but I especially want to thank you for your loyalty not to just Hilton, but to our hotel. I certainly appreciate your word to the wise and will use it to better our service to our guests. We look...

Rensselaer, Indiana
Reviewed 5 November 2016

For the most part all went well at this hotel. We did manage to select a very expensive time to stay as it was an event weekend at the local college. There were no refundable booking options with Hilton so I had to use another booking option & I don't like to do that especially. The hotel is very well...

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Helpful?
1Thank Tracy G
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear Tracy G, thank you for choosing our Hilton Garden Inn during your last visit to Lynchburg and yes, October is a very busy time for the hotels in Lynchburg. I appreciate you taking the time to share your experience with us and others through Tripadvisor and want to apologize that your request to change the sheets during your stay...

Dry Fork, United States
Reviewed 31 October 2016

This was a very nice hotel. I would recommend to travelers. The rooms were exceptionally clean, the staff was friendly, and it was in a very convenient location. A lot of restaurants and shops nearby. The breakfast was a little expensive for what you get. It would have been nice if complimentary breakfast had been offered. But, overall, it was...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Deborah P
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear Deborah P, thank you for taking the time to share your experience with our Hilton Garden Inn through Tripadvisor. I appreciate the recommendation and especially the kind words of not only the hotel, but our staff as well. We do offer a bed and breakfast booking that you might want to look into the next time you visit. If...

Williamsburg, Massachusetts
Reviewed 25 October 2016

After a long day's drive, we were happy to have a night's stay at a hotel that was easy to locate and had a dining room on site. Staff were friendly and engaging. Service excellent. Ample parking. The food was very good. Dining room service excellent. Our room were clean and well equipped.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank cathyburnet-1
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear cathyburnet-1, I am delighted that your stay was so enjoyable at our Hilton Garden Inn, Lynchburg. I will be sure to pass your comments to my staff as they really appreciate our guests comments. It was our pleasure to have you and we certainly look forward to your return in the future.

Norfolk, Virginia
Reviewed 20 October 2016

No complaints or concerns.. staff was friendly and helpful... i only stayed 1 night... so I didn't really use or check out any of the hotels ammenties... I needed need, but I'd recommend this HGI, it's nice :)

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lasmitty90
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear Lasmitty90, thank you for taking time out of your busy schedule to post your experience you had at our Hilton Garden Inn, Lynchburg. I am so pleased you found our staff friendly and helpful and did not encounter any concerns. We certainly look forward to your next visit to Lynchburg.

Columbia, Maryland
Reviewed 15 October 2016

I would give the staff regarding resolution to a customer service concern a rating of excellent. They turned my experience around and made my trip pleasant and favorable. The staff was receptive and approachable and willing to see how they could assist you.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Stone A
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear Stone A, we love taking care of our guests and making sure they enjoy a wonderful time in Lynchburg. I will be sure to share your positive comments with our entire team, as they really appreciate each and every guest that experiences our Hilton Garden Inn. See you again on your next trip to Lynchburg.

Bowie, Maryland
Reviewed 11 October 2016

The overall stay was fine. We always find Hilton beds comfortable to sleep in. The breakfast experience was sadly lacking. Out of everything hot and when they do bring more it is quickly gone after about ten people. Need to have larger holding trays and make more at once.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kevin Y
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear Kevin Y, thank you for taking time to post your review about your experience at our Hilton Garden Inn on Tripadvisor. I do apologize for the inconvenience you experienced during breakfast and will be sure to share your comments with our F&B Director. We appreciate any feedback our guests provide to make any future stays more enjoyable.

Midlothian, Virginia
Reviewed 11 October 2016 via mobile

I stayed at this hotel for two nights while attending a work conference. You are supposed to be able to adjust the firmnes of the beds, but both beds in my room were hard as bricks even on the softness setting. It was uncomfortable and left my back extremely sore. Usually Hilton hotels have good accommodations, so this was quite...

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Helpful?
Thank Heather P
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear Heather P, thank you for choosing our Hilton Garden Inn on your recent trip to Lynchburg. I appreciate you taking the time to share your experience and apologize that we fell short of your expectations. If you did not report the challenge with one of our team members, I hope you will reach out to me so we can...

concord, nc
Reviewed 10 October 2016

Great location for a conference at Liberty University. Pleased with the cleanliness of the room, quality of the shower and towels, comfort of the bed and linens, and friendliness of the hotel staff. Top notch!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank enigma_ConcordNC
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear enigma ConcordNC, thank you for such a fantastic review of our Hilton Garden Inn. I am pleased to know we made your visit such an impressionable one form the rooms to the hospitality of the staff. The team works very hard to make sure every guest is always satisfied and comfortable. We look forward to your next visit with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Less than one mile from the Lynchburg Regional Airport and adjacent to Liberty University, the Hilton Garden Inn Lynchburg hotel is the perfect place to stay while visiting VA. Enjoy a sound night’s sleep in a Garden Sleep System bed, a cooked-to-order meal from the Great American Grill, free wi-fi and more. Take a quick dip in the pool or stick to your exercise regime at the fitness center. Need a snack? Forget a bath product? Visit the onsite 24-hour Pavilion Pantry to grab what you need. ... more   less 

Additional Information about Hilton Garden Inn Lynchburg

Address: 4025 Wards Rd, Lynchburg, VA 24502-2943
Region: United States > Virginia > Lynchburg
Price Range: $173 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Lynchburg 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hilton Garden Inn Lynchburg Hotel Lynchburg
Hotel Style:
#4 Family Hotel in Lynchburg
#4 Business Hotel in Lynchburg
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Lynchburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the front. Rooms on the front (and on higher floors) have a better view.”
 of 5 bubbles Allen_M_54, 28 Nov 2016 | Read review
“rooms facing to the rear may have more natural setting-- front views are mainly of parking lot and stores near liberty”
 of 5 bubbles Kylew215, 22 Sep 2016 | Read review
“I got best price on BJ's Wholesale Club Travel Section Online.”
 of 5 bubbles foundmytreasure, 7 Jun 2016 | Read review
“Rooms on front will be quieter due to train tracks directly behind hotel ;-(”
 of 5 bubbles brettlindanick, 2 Jun 2016 | Read review
“Top floor front of hotel”
 of 5 bubbles donnarae34, 19 Apr 2016 | Read review
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