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See all 2 hotels in Mechanicsville

Hampton Inn Richmond Mechanicsville

481 reviews
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Traveller (22)
Room & Suite (20)
Dining (9)
Overview
  • Excellent57%
  • Very good26%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(44 reviews)
“dog show”(5 reviews)
“small dog”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Richmond Mechanicsville
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (481)Write a Review
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LanguageEnglish
266
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50
21
18
Show reviews that mention
All reviewsfront deskdog showsmall dogwaffle housea pet friendly hotelindoor poolcomplimentary breakfastthe staff was friendly and helpfuloff the highwaywould stay here againshopping and restaurantseasy accessthe breakfast areagreat place to staywafflesrooms were cleannext morning
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11 - 15 of 481 reviews
Reviewed 10 December 2017

Very nice hotel. We stay here about 4 times a year. Hotel is very clean and staff is accommodating and friendly.Their breakfast is good. The hotel is not overly expensive. There are several restaurants in walking distance of the hotel.

Review collected in partnership with Hampton
Thank Marilyn V
Reviewed 6 December 2017

When arrived the front desk clerc was on the phone for about 5 minutes. With no apology or welcoming words he asked our name. The elevator was dirty, when we got to the room it smelled cigarette, we asked for an other room and felt...More

Thank Pascalbev
Response from Joseph M, General Manager at Hampton Inn Richmond MechanicsvilleResponded 7 December 2017

Thank you for taking the time to give us your feedback. It is our goal to make sure your stay with us meets and exceeds expectations. You are a valued guest. We greatly apologize for any discomfort and dissatisfaction you may have experienced during your...More

Reviewed 29 November 2017

We had stayed at this Hampton Inn previously. It was nice to be able to stay within a few minutes of family so that we could spend Thanksgiving with all of them. The facility was clean, staff was friendly, complimentary breakfast was great! All in...More

Review collected in partnership with Hampton
Thank Gwendolyn D
Reviewed 22 November 2017

Beds were dirty, and they wouldn't replace b doing made us switch rooms, offered no assistance or apology, staff at front desk were overall rude when approached with these issues. Mold all over bottom of pool. Took our towels after cleaning the room and didn't...More

Review collected in partnership with Hampton
Thank Heather M
Response from Joseph M, General Manager at Hampton Inn Richmond MechanicsvilleResponded 24 November 2017

We greatly apologize for the concerns during your recent stay. All that you described is uncharacteristic of our accomplished goals in exceptional customer service and upkeep of our great property. We would like to discuss your experiences in further detail please. A member of our...More

Reviewed 20 November 2017

I travel through here about 4-5 times a year. There was a mix up with reservation for this stay and I also flew all night from the west coast and then drove here. The front clerk Robbie greeted me with a smile was extremely helpful....More

Review collected in partnership with Hampton
Thank WayKoolJr
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$138 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$138 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (22)
Room & Suite (20)
Dining (9)
Pool & Beach (5)
Hotel & Grounds (25)
Bathroom (6)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
ritangerine
21 March 2016|
Answer
Response from Leon H | Reviewed this property |
I'm not 100% certain about the answer, they offer laundry/valet services, but whether these are independent services or combined I do not know. I'm sure a quick phone call would provide the answer. 1-804-559-0559
0
Votes
JennyInRockville
28 June 2015|
AnswerShow all 2 answers
Response from Edward M | Property representative |
While we do have plus sized rooms and rooms with whirlpool tubs, we do not have any 2-bedroom suites or "spa services." I do apologize for any confusion and hope that if you have a moment in the near future you could reach... More
0
Votes
Room Tips
"Higher floor away from elevator"
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"Stay away from this hotel, plenty of other good one are around"
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"Look elsewhere, and if you have to stay, check out your room to make sure it is clean and doesn't smell..."
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"Mechanicsville Pike is very noisy so ask for a room facing the parking lot."
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