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KC Grande Resort & Spa

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#11 of 71 Hotels in Ko Chang
Certificate of Excellence
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1 room 2 adults 0 children
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KC Grande Resort & Spa
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916 Reviews from our TripAdvisor Community

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Showing 495: English reviews
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Reviewed today NEWvia mobile

Great location wish we could have stayed longer. Had a great time with the family the swimming pool is more than magical everyone was very nice and friendly. Can't really complain about anything food was very good also. Thanks

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Helpful?
Thank North E
Reviewed 1 week ago

The resort has 2 parts, hill side and seaside. Hill side complex has the pool access rooms however, some of them get very little sunlight because they are facing a wall. We stayed in the seaside part, 5 nights in the room with the jacuzzi on the balcony and 5 nights in the paradise beachfront villa. Jacuzzi on the balcony...

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Helpful?
Thank Jaro K
KC_Grande_Resort, KC Team at KC Grande Resort & Spa, responded to this review

Dear Jaro K, Thank you for taking the time to provide the feedback on your stay. It is always encouraging to hear that our guests enjoyed our many of our facilities and have so many positive things to say. It is much appreciate. Your great comment has been shared to our team, please be assured that it will be as...

Reviewed 1 week ago

We have booked the hotel by accident, which proved to be perfect choice. Excellent service, great food, amazing view. We had pleasure to have rooms with sea view, which were clean, big, with perfect view on sunsets. Service was very helpful and assistance. Food was fresh, and each time there were variety to choose from. Recommend

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Helpful?
Thank Anna Z
KC_Grande_Resort, KC Team at KC Grande Resort & Spa, responded to this review

Dear Anna Z, Thank you very much for taking the time to review about your stay at KC Grande Resort & Spa. We always pleasure to receive your comments and also appreciate to know that you have wonderful time during your stay with us. We look forward to welcoming you with us again in the near future. Yours faithfully, KC...

Reviewed 2 weeks ago via mobile

I have a treatment in the "spa". Is terrible put yourself in the hands of incompetent. Real no professional for this amazing structure. The resort is very nice but need a good manager for teach something of this no competent team.

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Helpful?
Thank Joysecret
KC_Grande_Resort, KC Team at KC Grande Resort & Spa, responded to this review

Dear Joysecret, Thank you very much for taking time to tell us about your stay at KC Grande Resort & Spa. We constantly work on improving our guests’ satisfaction; therefore, your feedback helps us to know about the reflection of our service. We will absolutely share it to the spa team for further improvement. We hope to have a chance...

Reviewed 3 weeks ago

We stayed there for 4 nights after Santhya Tree. These hotels are not comparable, except the price –which was exactly the same. This is a multi-storey building with no special character. Balcony with the sea view was spacious and nice, but we did not feel like using the bath on this balcony. The rooms were not well maintained. Probably there...

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Helpful?
Thank Sakilla
KC_Grande_Resort, KC Team at KC Grande Resort & Spa, responded to this review

Dear Sakilla, We would like to offer our deepest apologies for the trouble you had to experience with us, and would like to take this opportunity to thank you for taking time to tell us about your recently stay that very helpful for us to know what we might improve. The team is very sorry to hear of your disappointment...

WAW
Reviewed 4 weeks ago

In general, this hotel is very nice, but Im still not sure if this quality is enough for such a price. Maybe lets start from positive stuff: - great pools (main, on roof top and small one), very clean and spacious. You dont find them crowded. - located in best part of White Sand Beach. Everything close but not too...

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Helpful?
1Thank EwaOch
KC_Grande_Resort, KC Team at KC Grande Resort & Spa, responded to this review

Dear EwaOch, We would like to offer our deepest apologies for the trouble you had to experience with KC Grande Resort & Spa, and would like to take this opportunity to thank you for taking time to tell us about your recently stay that very helpful for us to know that what we might improve. Regarding music band, it is...

knebworth
Reviewed 5 weeks ago via mobile

Staff are good. Hotel in a great spot but for the price it should be spotless and isn't. Most of the food is strictly average. Lovely position for an infinity pool on the roof but it can slice your feet a bit with sharp grout or something and the decking is rotten in places. It's a shame the maintenance isn't...

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1Thank dedesomers
KC_Grande_Resort, KC Team at KC Grande Resort & Spa, responded to this review

Dear dedesomers, Thank you for staying with us recently and for sharing your comments. It was a pleasure to welcome you during your travels to Koh Chang and to be of the valued customers here at KC Grande Resort & Spa. We are very sorry to know that your stay with us did not meet your expectations. Your feedback enable...

Washington DC, District of Columbia
Reviewed 14 January 2017 via mobile

This is the most expensive hotel I've been to in terms of quality vs price. We got two rooms with view to the back of a building. There are no organised activities. The cocktails we had at the infinity pool were not good (the servers didn't know how to prepare them). The towels are old and stained. For that price...

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Helpful?
1Thank CMAR2011
KC_Grande_Resort, KC Team at KC Grande Resort & Spa, responded to this review

Dear CMAR2011, We would like to offer our deepest apologies for the trouble you had to experience with KC Grande Resort & Spa. We are pleased to inform that the room locations are depend on the room type you booked, there are many room categories with the different view. The organize activity is one in our planning to have it...

Perth
Reviewed 12 January 2017 via mobile

Don't get me wrong this is a nice hotel. Abundance of pools, bars, big rooms nice staff, clean and good location BUT be prepared to get up at "the crack of dawn" to get a sun lounge for the day-it's brutal! They don't have enough to cater for everyone and people "reserve" them with towels and even tie them together...

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Helpful?
Thank Debbieperth
KC_Grande_Resort, KC Team at KC Grande Resort & Spa, responded to this review

Dear Debbieperth, Thank you very much for taking time to tell us about your stay at KC Grande Resort & Spa. We constantly work on improving our guests’ satisfaction; therefore, your feedback helps us to know about the reflection of our service. On behalf of the team, please accept our sincere apologies for any inconvenience caused to you, we were...

Walnut Creek, California
Reviewed 12 January 2017 via mobile

Family style...but it ends there. Rushed service, seated by a drafty door, brought us someone else's meal exactly 2 minutes afterxwe ordered. Serious waste of money. Food was mediocre at best.Give this one a"definite miss"

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1Thank Helen S
KC_Grande_Resort, KC Team at KC Grande Resort & Spa, responded to this review

Dear Helen S, Thank you for taking the time to express your concerns. We were honored to welcome you to KC Grande Resort & Spa and were truly saddened that your stay did not meet expectations, please accept our sincere apologies for our shortcomings and be assured that we have already passed your comment to the concerned department for the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Imagine Lush Mountain greenery, a clear blue sky, a refreshing cool sea breeze, sparking turquoise ocean and fine, white sandy beaches. It's paradise on the beautiful island of Koh Chang, just 330 km from Bangkok. It's paradise on the beautiful island of Koh Chang, just 330 km from Bangkok. ... more   less 

Additional Information about KC Grande Resort & Spa

Address: 1/1 Moo 4 | White Sand Beach, Ko Chang 23170, Thailand
Region: Thailand > Trat Province > Ko Chang
Price Range: $118 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — KC Grande Resort & Spa 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Kc Grande Hotel Koh Chang
Kc Grande Resort And Spa
Kc Grande Koh Chang
Hotel Style:
#9 Spa Hotel in Ko Chang
#9 On the Beach Hotel in Ko Chang
#9 Luxury Hotel in Ko Chang
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Questions & Answers

Here's what travellers have asked, with answers from KC Grande Resort & Spa staff and other travellers.
26 questions
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Melbourne, Victoria, Australia
UK
2 months ago
Cumbria
over a year ago

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Questions? Get answers from KC Grande Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book the paradise beachfront villa”
  • jacuzzi time
  • beatiful wooden mirror
  • view from our paradise beachfront villa
  • good night
  • sunset from the seaside complex room
 of 5 bubbles Jar0K, 17 Feb 2017 | Read review
“Best views from top floors, sea view rooms are better, bungalows have private beach and pools, rooftop swimming pool is must to visit,”
 of 5 bubbles annaz295, 13 Feb 2017 | Read review
“Garden Villas are very nice, good for families, romantic for couples. Nicer are single then double Villas. Beach Villas have a great viev.”
 of 5 bubbles EwaOch, 23 Jan 2017 | Read review
“Rooms facing the beach front are the most interesting view.”
 of 5 bubbles athit1980, 10 Jan 2017 | Read review
“Recommend to choose the seaside with seaview or a bungalow. The hillsides is nice but do not have that "paradise feel"”
 of 5 bubbles EGEkman, 9 Jan 2017 | Read review
5 of 5