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162 W Old Cross Rd, New Market, VA 22844-9601
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (66)
Room & Suite (39)
Pool & Beach (4)
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A note from Quality Inn Shenandoah Valley
Updated 02/06/20

About

#2 of 4 hotels in New Market
Location
Cleanliness
Service
Value

Quality Inn Shenandoah Valley is an excellent choice for travellers visiting New Market, offering a budget friendly environment alongside many helpful amenities designed to enhance your stay.

The rooms offer a flat screen TV and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Quality Inn Shenandoah Valley features 24 hour front desk. In addition, as a valued New Market Quality Inn guest, you can enjoy a pool and breakfast that are available on-site. Guests arriving by vehicle have access to free parking.

While you’re here, be sure to check out Miller Grille, one of the pubs that can be found in New Market, which is a short distance from New Market Quality Inn.

There is no shortage of things to do in the area: explore popular history museums such as The Strayer House Civil War Orientation Center.

Enjoy your stay in New Market!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Banquet room
Parking
Wifi
Outdoor pool
Shallow end in pool
Restaurant
Breakfast available
Vending machine
Meeting rooms
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Hotel links
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236Reviews2Q+A47Room tips
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GranNana wrote a review 10 Aug
8 contributions2 helpful votes
We left after 10 minutes. The room smelled horrible, the manager said all older motels smell that way (they don't) and since she didn't offer a different room I assume they all were that bad , the furniture was old and sticky. there was a dirt line on the wall where the headboard had evidently been replaced but the wall wasn't cleaned. Opted to lose the cost of the room rather than spend another minute in it. Quality Inn needs to take their name off as it is a very poor example of what Quality and Choice standards usually are. Don't recommend at all.
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Date of stay: August 2022
Rooms
Cleanliness
Service
Room Tip: Go anywhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dottie H wrote a review Sep 2021
Syracuse, New York573 contributions99 helpful votes
+1
Hotel's Favourite
Only stayed one night passing through to Shenandoah N.P. Nice hotel located by Interstate 81 with plenty of parking for cars and a separate lot for tractor trailers, people towing trailers and large RV's. All the staff were pleasant, courteous and professional. Our room was clean, nothing moving in it but us. Minimal traffic noise from I-81, (on the poolside), if you're a light sleeper a room facing the parking lot would be quieter as the hotel sits off the main road. The bed and bedding was comfortable, a mini fridge and microwave, coffeemaker, iron and ironing board were nice conveniences. The lower floors facing the pool have a small patio with chairs. We'd definitely stay here again when in the area.
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Date of stay: July 2021
Rooms
Service
Room Tip: Lower floor pool view rooms have small patios. Rooms facing the parking lot may be quieter.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Traveller2342 wrote a review Jul 2022
3 contributions1 helpful vote
An older motel that needs improvement. Room was clean, but toilet leaked. There was a spider IN the bed. They gave us another room, but the toilet squealed when filling. Breakfast was okay. Pool was clean. Play area for the kids looked good but older, Price was fair.
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Date of stay: July 2022
Rooms
Location
Service
Room Tip: Rooms facing the pool have an outside door to get to the pool. Convenient!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Greg S wrote a review Jun 2022
Marietta, Georgia2 contributions
My daughter got a room here through an online booking site, and when she went to leave, they asked her to pay again. She did not know any better so she paid them again, even though I had paid the booking company the night before. So I called the hotel to complain about being charged twice, and got no help at all. When I started to get upset, but not cursing or yelling or anything, their manager started yelling at me! She did not seem to understand or care that my daughter paid twice, so I asked when the manager that charged her twice that morning would be back in. She told me they are gone for a while, and won't be back. I asked when will anyone else be there who will speak to me, hopefully more willing to actually help, and she said no one will be there to talk to. I have never had worse customer service in my life.
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Date of stay: June 2022
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Foodiein757 wrote a review Nov 2021
Yorktown, Virginia236 contributions82 helpful votes
First off, I give props to housekeeping and they should be acknowledged. The property hasn’t had any major money spent on renovations perhaps ever. However, my room was very clean. I looked for dust and could not find any on top of the pictures, the mirror etc. The mini fridge looked new and the microwave was old but very clean. The furniture, wall paper and carpet haven’t been replaced since the 80s. Everything is serviceable but worn out. There is only so much disinfectant you can use to cover the musty smell. The mattress was bouncy (worn out) and coming apart if you look on the underside. I want to give kudos to safety. All of the fire alarms appeared to work anywhere I looked. The one in my room looked new. The fire extinguishers were current (but due is month) and all of the exit signs were lit. The door locks and doors were in good order. I’m general the property is just tired. The carpet and wall paper look original to the building along with the furniture. There are air fresheners set up throughout the property in an attempt to cover the smell. The one food vending machine was half full. On the outside there were empty planters, too many cigarette butts outside the entry doors and a horrible big statue of Johnny Appleseed outside it’s namesake restaurant (now closed) that need to be taken down. The check in was easy and the agent very polite and efficient. It appears good people work here but the owners have never had a plan to keep the property up-to-date. The employees work hard to take pride in something the owners do not.
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Date of stay: November 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Andrew L wrote a review Sep 2021
1 contribution
I have to put a very special thank you in to Denise and staff at the hotel, for a family toy rescue. My daughter had a very special sleep toy that she'd had for years, and upon arriving home we couldn't find it. So I called the hotel and asked if they would check for it, and they called back and confirmed it was found. I gave them the address and a credit card to mail it back, and a few days later it arrived in the mail. Not only that, but there was a cute note that Lambie had enjoyed her visit but was missing her family. There was joy and thanks from the whole crew. Thank you Denise! I've reviewed the hotel itself on other platforms as a bit old and sparse, and that's true enough. But it's so nice to know that there are still thoughtful people who will go the extra step these days with a kind heart.
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Date of stay: August 2021
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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K L C wrote a review Sep 2021
Arlington, Virginia1 contribution
Not COVID safe, do not stay here. Husband and I stayed here in late August. Booked room by Choice app so did not call hotel first. Have stayed here for over 35 years several time a year while visiting the Shenandoah Valley, never had any problems. Place is outdated and needs to be fixed up but we can tolerate that. It is convenient. What we cannot and should not have to tolerate is the lack of basics. There was no soap or toiletries available to guests. We checked into our room and noticed no soap or toiletries, thinking this was an oversight by the cleaning staff. I called down to front desk and asked for them. Was told there was not any available and they have been on back order for two weeks!!! Unbelievable. This is definitely not safe and in fact, is a health problem if you cannot wash your hands with soap before eating, after bathroom functions etc. we had traveled all week and had no problems obtaining soap and toiletries at other hotels. I feel this lack of sanitation spreads COVID. Who know how much in other areas of cleanliness this hotel is lacking? No hand sanitizer provided either. Inexcusable. Since we checked in the same day, price for room was nonrefundable so we felt we had to stay. It was also too late to go to the store and buy some basic things. At checkout voiced concern but manager was not there. Lady at front desk wrote down my concerns. Was given excuse things are on back order, warehouse problem, lack of staff, etc. This is not my problem. Then someone should go to the local Dollar Store and buy travel samples and give them out. I also felt as a Choice Gold member I should have received a deep discount on room since no basic toiletries were provided. Everyone in that hotel should have. Still waiting to hear from manager, I doubt I will. I guess they have no concern for their customers. Well, after 35 years of staying there, I would hesitate to stay again. There are other options. So am writing this review to alert others of the woefully lacking of basic amenities at this Quality Inn. So don’t stay there. Choose another cleaner and safer place, and I guarantee you’ll have soap. I also called Choice Headquarters to voice my concern and the Shenandoah County Health Department. I did get extra points from Choice Hotels for the inconvenience, I have no idea if the Health Department will pursue the matter. They said they would look into it. In these days of Covid we all have to be careful and wash our hands. If the manager reads this, and you want to make it up to this Gold Choice Member who has been staying at your hotel for 35 years, make it right to me and I will return to your hotel in future and write an addendum to this review. Customer care and public health should come first!!!
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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tom24527 wrote a review Aug 2020
Danville, Virginia511 contributions124 helpful votes
Enjoyed the friendly staff. Was a nice hotel in it's day but it's day has come and gone. Of course like most hotels they aren't offering any services, so stay at the cheapest clean hotel you can. Ice machine on the second floor was running but not giving ice. This one is ok, but certainly nothing special.
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Date of stay: August 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Amy wrote a review Jul 2020
1 contribution
This hotel is the worst I've ever stayed in. i went to take a shower and the water doesn’t work, I called the front desk and they say I'll write it down.... No, you need to do something about it...There are 4 people here who need to shower and brush their teeth in the morning... and i paid 100 for this damn room the water better work... The person at the desk says they will call the manager and see what they want to do..... 30 minutes later i called back down and they say they will move us to another room. so we move next door... water works but it sounds like someone is grinding the floor when you turn the water on.. this hotel needs serious work and by the looks of it they only care about what the Lobby looks like... the lobby is nice but looks can be so deceiving.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Faye N wrote a review Jun 2020
1 contribution
Very nice staff, muchhhh better accommodations than the Days Inn down the street!! Would recommend for stay. Unfortunately we where there before July and restaurant and pool were still closed, but staff was great.
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Date of stay: June 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$83 - US$121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn shenandoah valley hotel new market, quality inn new market, shenandoah valley quality inn, new market quality inn
LOCATION
United StatesVirginiaShenandoah CountyNew Market
NUMBER OF ROOMS
100
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Frequently Asked Questions about Quality Inn Shenandoah Valley
Which popular attractions are close to Quality Inn Shenandoah Valley?
Nearby attractions include Jon Henry General Store (0.3 km), The Strayer House Civil War Orientation Center (0.3 km), and Chickadees Studio And Artist Shop (0.2 km).
What are some of the property amenities at Quality Inn Shenandoah Valley?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Quality Inn Shenandoah Valley?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Quality Inn Shenandoah Valley?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn Shenandoah Valley?
Conveniently located restaurants include Southern Kitchen, Jackson's Corner Cafe, and Jalisco Mexican Restaurant.
Are there opportunities to exercise at Quality Inn Shenandoah Valley?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Quality Inn Shenandoah Valley located near the city centre?
Yes, it is 0.4 km away from the centre of New Market.
Are any cleaning services offered at Quality Inn Shenandoah Valley?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Quality Inn Shenandoah Valley?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Quality Inn Shenandoah Valley offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Quality Inn Shenandoah Valley?
Many travellers enjoy visiting Mount Jackson Union Church (10.7 km).