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Comfort Inn Hotel Newport News

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Traveller (27)
Room & Suite (20)
Dining (5)
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Overview
  • Excellent45%
  • Very good29%
  • Average13%
  • Poor9%
  • Terrible4%
Travellers talk about
“front desk”(33 reviews)
“choice hotels”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Free Airport Transportation
2 Star Hotel
All hotel details
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Reviews (215)
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213 results
Traveller rating
93
62
28
20
10
Traveller type
Time of year
LanguageEnglish
93
62
28
20
10
Show reviews that mention
All reviewsfront deskpatrick henry mallchoice hotelslocation is greatclose to the airporthot breakfastyogurtthe breakfast areacleaning staffwould definitely stay here againexercise roomenjoyed my stayhousekeepermicrowavewalmartbathtubvirginia
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1 - 5 of 213 reviews
Reviewed 2 weeks ago via mobile

I gave this an excellent due to Mike the reservationist that greeted us Thursday evening and the wonderful renovations! Mike is a truly wonderful asset to this hotel. He is friendly, engaging, professional and handles the business of the desk like an expert! I told...More

Thank wyttigr
Reviewed 4 weeks ago via mobile

Booked this hotel for 4 nights, given its central location to food and shopping. Didn't disappoint in that aspect at all. Everything was pretty much walking distance for me. Was relatively quiet, which was a good thing. They seemed to be having a small problem...More

Thank Stacy C
Reviewed 6 April 2018 via mobile

I’m disappointed. This hotel was recommended by Hampton University for our of towners. The walls are paper thin. I’m on the first floor and I can literally here the person next door blowing their nose. The people up above on the 2nd floor is just...More

1  Thank Carolinagirl584
Response from dpage2017, General Manager at Comfort Inn Hotel Newport NewsResponded 7 April 2018

Dear Carolinagirl584: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we...More

Reviewed 31 March 2018

We came back again, this time to show our son CNU! Remembered staying here before so we decided it was easiest to stick with it. Everything was great. I really noticed that the breakfast had improved with more selections. The service was good. We enjoyed...More

Thank MAGPie907
Response from dpage2017, General Manager at Comfort Inn Hotel Newport NewsResponded 2 April 2018

Dear MagPie907: Thank you for taking the time to complete a trip advisor summary of your stay with us. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our...More

Reviewed 23 March 2018

The room was OK. Bed was comfortable, good supply of towels, in-room coffee and amenities. It just looked tired, though. Like it was completely remodeled 15 years ago and just painted over a few times. The carpets in the common areas were stained and the...More

Thank TravelinFamilyBoston
Response from dpage2017, General Manager at Comfort Inn Hotel Newport NewsResponded 2 April 2018

Dear TravelinFamilyBoston: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$72 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$72 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (27)
Room & Suite (20)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Rick C
2 July 2017|
AnswerShow all 4 answers
Response from Willie41 | Reviewed this property |
Ft. Eutis is probably about 15to 20 minutes East of the hotel going toward Richmond,VA. Use your GPS or Google maps.
2
Votes
tameka h
15 May 2017|
Answer
Response from dpage2017 | Property representative |
Good Morning We do not allow pets at this Comfort Inn anymore. The only hotel in this area that offer to take pets are the Red Roof Inn and the Extend Stay Brand hotel. We are sorry we cant accommodate you on your trip to... More
0
Votes
aghaycock
7 February 2017|
AnswerShow all 2 answers
Response from dpage2017 | Property representative |
We are about 6 miles from the main gate at Lasalle Ave
0
Votes
Room Tips
"There is an elevator."
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"Avoid rooms overlooking pool / car park as the lights may keep you up"
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"Check the water pressure of the bath."
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"Any side would be good. Choose any side, north south, east or west."
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