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Comfort Inn Hotel Newport News

211 reviews
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Traveller (27)
Room & Suite (20)
Dining (5)
Overview
  • Excellent45%
  • Very good30%
  • Average12%
  • Poor9%
  • Terrible4%
Travellers talk about
“front desk”(32 reviews)
“choice hotels”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Free Airport Transportation
2.5 Star Hotel
All hotel details
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (211)Write a Review
There are newer reviews for Comfort Inn Hotel Newport News
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Traveller rating
91
63
26
20
9
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Time of year
LanguageEnglish
91
63
26
20
9
Show reviews that mention
All reviewsfront deskpatrick henry mallchoice hotelslocation is greathot breakfastroom was cleanclose to the airportyogurtthe breakfast areashort staywould definitely stay here againexercise roomenjoyed my stayvery nice hotelhousekeepermicrowaverenovations
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11 - 15 of 209 reviews
Reviewed 17 July 2017

I greatly enjoyed my stay at the comfort inn! The location was perfectly situated near Patrick Henry Mall. The stay was quite clean and the pool was very refreshing and warm. I did not get the opportunity to use the gym but did walk inside,...More

Thank Lani B
Response from dpage2017, General Manager at Comfort Inn Hotel Newport NewsResponded 18 July 2017

Thank you for taking the time to write about your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive...More

Reviewed 3 July 2017

We always choose to stay in this Comfort Inn when visiting family in Newport News. Since our last visit, they have done some remodeling, making the rooms even better. Reeva (desk clerk) made sure our two rooms were close together as requested. Rooms were clean.Bed...More

Thank RoseofTexas
Response from dpage2017, General Manager at Comfort Inn Hotel Newport NewsResponded 5 July 2017

Dear: Rose of Texas Thank you for taking the time to do a survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all...More

A TripAdvisor Member
712
Reviewed 30 June 2017 via mobile

On my way to Boston Massachusetts, very aggressive traffic on I-95 and decided to stop way off the beaten path for a night's rest. The staff here treat you like family, they are a very close-knit group, hotel is remodeled and beautiful, one of the...More

Thank A TripAdvisor Member
Response from dpage2017, General Manager at Comfort Inn Hotel Newport NewsResponded 5 July 2017

Thank you for taking the time to do a survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as...More

Reviewed 28 June 2017

Everyone here was very friendly, almost all the staff spoke to us every time we passed. The room was ok, nothing special. There was only a shower in the bathroom and the water pressure was weak. The breakfast bar was a little confusing the way...More

Thank Drfoodlover2
Response from dpage2017, General Manager at Comfort Inn Hotel Newport NewsResponded 30 June 2017

Afternoon Drfooflover Thank you for your survey we are working on the concern you raised about the water pressure. The breakfast area is the last part of our renovations so hopefully the next time you arrive at the Hotel it will be completed along with...More

Reviewed 28 June 2017 via mobile

We stayed here when a day trip to visit a friend turned into a weekend trip. Most places were already booked up and this was the closest with the best reviews. The staff is extremely nice and fast. The complementary breakfast was much better than...More

Thank Kelsey B
Response from dpage2017, General Manager at Comfort Inn Hotel Newport NewsResponded 30 June 2017

Thank you for your survey, the issues you had with our bathroom have been addressed; ie The toilet didn't flush hardly, the shower having a leak and the water pressure not being up to your standard.We hope that you come and visit us again to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Room Service
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$58 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Newport News
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$58 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Newport News
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (27)
Room & Suite (20)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Rick C
2 July 2017|
AnswerShow all 4 answers
Response from Willie41 | Reviewed this property |
Ft. Eutis is probably about 15to 20 minutes East of the hotel going toward Richmond,VA. Use your GPS or Google maps.
2
Votes
tameka h
15 May 2017|
Answer
Response from dpage2017 | Property representative |
Good Morning We do not allow pets at this Comfort Inn anymore. The only hotel in this area that offer to take pets are the Red Roof Inn and the Extend Stay Brand hotel. We are sorry we cant accommodate you on your trip to... More
0
Votes
aghaycock
7 February 2017|
AnswerShow all 2 answers
Response from dpage2017 | Property representative |
We are about 6 miles from the main gate at Lasalle Ave
0
Votes
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12
Room Tips
"Avoid rooms overlooking pool / car park as the lights may keep you up"
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"Check the water pressure of the bath."
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"Any side would be good. Choose any side, north south, east or west."
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"Request a room away from the fitness center"
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