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Comfort Inn Newport News/Williamsburg East

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Comfort Inn Newport News\/Williamsburg East
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85 Reviews from our TripAdvisor Community

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Showing 85: English reviews
South Carolina
1 review
Reviewed 7 August 2016

One of the cleanest rooms me and my family has stay in since the summer even our dog loved it. Great staff everyone was very friendly. Though my room didn't get cleaned until 4 but Ms. Sanchez was very apologetic and made sure we got everything we need plus extra. Breakfast a little small so we choose to op out... More 

Helpful?
Thank blacrose23
Amanda P, General Manager at Comfort Inn Newport News/Williamsburg East, responded to this review

Thank you so much for taking the time to review our property. We appreciate your kind words and I will personally thank Sanchez for making sure you had everything your family needed. We look forward to seeing you and your family again. More 

Level Contributor
7 reviews
Reviewed 31 July 2016

We booked a one night stay for a Friday night on Booking.com almost two months in advance of our stay. After being on the road for almost 8 hours with our family of four and two other families we arrived at the hotel to hear the front desk attendant tell us there was no sign of our reservations. After an... More 

Helpful?
Thank David B
Amanda P, General Manager at Comfort Inn Newport News/Williamsburg East, responded to this review

Thank you for reviewing our property, I do apologize for the inconvenience that occurred with your reservations, we did have a few mishaps with our third party partners with us being a brand new property and opening up July 18th 2016 some of the reservations did not come through our system correctly. I assure you the problems have been resolved... More 

USVI
Level Contributor
111 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 10 September 2015 via mobile

Last minute change in plans left me scrambling for a hotel. When I called the front desk, the staff was very friendly and accommodating. They offer pick up and drop off service from PHF airport. There is a Resturant on hotel property but didn't try it. Pool is being worked on but didn't have a suit to try it out... More 

Helpful?
1 Thank ottersRus
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 August 2015

It's an excellent place to stay to rest. It is really quiet in the hotel and around it, clean and comfy beds / bedding. They provide continental breakfast. There is a pool table and a gym.The staff who worked while we stayed were superb: courteous and kind! They had a genuine interest for us to have a good stay. Is... More 

Helpful?
Thank GipsiFly
Broadway, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 August 2015 via mobile

We were traveling home from the OBX and needed a place to stop for the night. Very courteous and great room. Our car was loaded down with Kayaks and coolers and it was all safe. We will stop here again while traveling to and from the OBX. Highly recommend!

Helpful?
1 Thank travelagentmama
Aberdeen, Maryland
Level Contributor
123 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 26 May 2015

Really enjoyed my stay at The Holiday Inn Express in Newport News! The staff were welcoming, considerate, and friendly. The rooms were clean, spacious, and comfortable. There is a nice indoor pool on site, and a restaurant that serves a pretty decent breakfast. It is close to other restaurants and shopping areas, and only about 20 minutes from Busch Gardens... More 

Helpful?
Thank jans436
Wilkesboro, North Carolina
Level Contributor
61 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 12 December 2014

The title of this review is a quote from another guest I met on the elevator who was checking out, and her words sum up my opinion as well. This was my second stay at this hotel, and I was hoping that it might have improved. After my first stay here about six months ago I submitted feedback to TripAdvisor... More 

Helpful?
Thank Sam S
Alexandria, Virginia
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 15 November 2014

If you need to visit Fort Eustis and don’t want to spend an arm and a leg this place fits the bill. Check in was fast and easy, the property is a little dated on the outside, but the rooms have been renovated and were clean and very comfortable. The Wi-Fi was free and I had no issues in my... More 

Helpful?
Thank DywaneH
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2014

I have one daughter that is a student at CNU and another who is looking at CNU. When we were taking the CNU student back to school we combined move in with a college visit for the other. Holiday Inn was awesome. We booked online and were pleasantly greeted by the front desk. It was very late yet she was... More 

Helpful?
Thank 513catherineb
Laguna Niguel, CA
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 July 2014

Staff was nice but room was a 0 star. Stayed in room 527 which is suppose to be non smoking and it reeked of cigarette smoke. Checked in around 9pm, went to room and once the door opened it was awful. Called down to front desk and no one answered. Gave up and spent the night. Breakfast was average. Tried... More 

Helpful?
1 Thank cimms4

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Comfort Inn Newport News/Williamsburg East

Address: 16890 Warwick Blvd, Suite B, Newport News, VA 23603 (Formerly Holiday Inn Express Newport News)
Region: United States > Virginia > Newport News
Price Range: $94 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Newport News/Williamsburg East 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Holiday Inn Express Newport News Hotel Newport News
Holiday Inn Newport News
Newport News Holiday Inn
Hotel Style:
#1 Green Hotel in Newport News
#7 Family Hotel in Newport News
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Newport News/Williamsburg East staff and other travellers.
2 questions
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2 months ago
Monterey, California
over a year ago

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Questions? Get answers from Comfort Inn Newport News/Williamsburg East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel was freshly renovated so almost any room seemed to be good.”
 of 5 bubbles davidbO41NO, 31 Jul 2016 | Read review
“We opted for a room with two beds, but the hotel even offers suites!”
  • Thoughtful staff set up my son's new Busch Gardens Wolf on his bed to welcome him back to the ro
 of 5 bubbles jans436, 25 May 2015 | Read review
“Ask for a room on the rear side of the building to avoid noise in the front. If you don't need a bathtub, ask for one of the newly renovated rooms with a large shower.”
 of 5 bubbles 989sams, 11 Dec 2014 | Read review
“This hotel had been recently renovated so everything was geared toward comfort and ease.”
 of 5 bubbles 513catherineb, 25 Oct 2014 | Read review
“Watch out if you select a non smoking room. Try to stay away from main road.”
 of 5 bubbles cimms4, 18 Jul 2014 | Read review
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