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Comfort Suites Airport

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197 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Durants Neck, North Carolina
Reviewed 14 July 2016

We had a very early morning flight so we stayed at the Comfort Suites the night before. Very spacious room with blackout curtains. Comfortable beds and we both got a very restful sleep. In addition, the hotel allowed us to leave our vehicle in their parking lot, and also offered a free shuttle service to the airport early the next...

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Helpful?
1Thank trflyer
Abel C, General Manager at Comfort Suites Airport, responded to this review

Thank you very much for taking the time to share your experience with others. I am glad our little home away from home worked for your needs. We have been focusing on getting back to the basics with regards to clean rooms and great customer service and it is nice to see that it seems to be working judging by...

newton
Reviewed 13 July 2016 via mobile

This hotel is close to everything and we always try to stay in a Comfort Inn and Suites First I would like to say everyone was very nice . Hotel was also very clean which is 2 big pluses for me. This is not a brand new hotel but they have renovated not sure when but they have but there...

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Helpful?
Thank Esther Z
Abel C, General Manager at Comfort Suites Airport, responded to this review

Thank you so much for your kind words. We look forward to seeing you hopefully in the near future on your next trip down to Newport News.

Potomac, Maryland
Reviewed 6 July 2016

This hotel was extremely well-kept and clean, its proximity to I-64 excellent and there are plenty of restaurants nearby. The room was spacious, quiet and extraordinarily clean. Breakfast provided a good deal of choices and was being consistently refreshed. Overall a very nice property for an overnight stay, it exceeded our expectations.

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1Thank DCAttys
Abel C, General Manager at Comfort Suites Airport, responded to this review

Thank you very much for taking time to share your experience. We do our best to exceed our guests' expectations and it is always nice to hear when we do. We hope to see you the next time you are in our neck of the woods.

Ohio, Illinois
Reviewed 16 June 2016

I recently just stayed here and it was great. They have so many places to go around the facility. The front desk clerk (Khalil) was freindly and well mannered. He helped me with all my problems, i loved that kid. I look foward to staying again soon.

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Thank domocarter1
Abel C, General Manager at Comfort Suites Airport, responded to this review

Thank you very much for your kind words. We are lucky to be in such a great location with plenty of eateries and shopping so close to us. I have shared your review with the entire staff, especially Khalil. We look forward to seeing you again.

Kalamazoo, Michigan
Reviewed 26 May 2016

Wasn't bad until I come back to room, as I slide room key door opens, lights are on. Go to call front desk. First they said must have been me. Then I call again they say housekeeping left your door unlocked FOR A MOMENT to get fresh towels. Looked around, sterling silver earrings gone from bathroom vanity. After waiting on...

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2Thank A S
New Jersey
Reviewed 19 May 2016

Convenient location, near to Christopher Newport University. Very comfortable, clean room, reasonably priced, free parking, very near several restaurants. Also close to the Mariner's Museum, a very extensive collection of naval history and artifacts.

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Thank Soupster
VA
Reviewed 26 April 2016

We've stayed at this Comfort Suites many times in the past, and although it is in a good location for shopping & restaurants, the hotel itself needs some "fixing up." The front desk staff greeted us nicely & check in was quick & easy. That was great, but we were the only ones checking in at the time. We love...

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Thank JEWELST1
Haymarket, Virginia
Reviewed 20 April 2016

In town for a event with my son, I was hoping the term "Suites" and the cost of this property would make it comparable to a Hilton Garden Inn or Fairfield Inn but I was wrong. This hotel is average at best. There was visible water damage in the bathroom and the room was in need a new coat of...

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1Thank BeachGal70
Reviewed 19 April 2016 via mobile

Stayed for two nights while working in the area over the weekend. Nice lobby. Decent breakfast. Cheese omelets, which was nice. They were out of bananas both mornings which was disappointing. Overall, a nice place

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Thank Jessica A
Lucama, North Carolina
Reviewed 21 March 2016

Well to start things off our room keys did not work to open the doors to our room, so we had to go through the process of changing to another room. No complaints about the room as it was large, clean, and comfortable. What made this experience become average started with the reason I chose this hotel which was for...

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1Thank jasont956

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Comfort Suites Airport in Newport News, VA is a great value for stylish suites. In addition to beautiful guestrooms, the hotel is known for outstanding customer service, modern amenities and convenient access to Colonial Williamsburg and Virginia Beach. Immaculate suites contain one king bed or two queen beds. Our hotel is proud to be 100% Non Smoking. There are microwaves and refrigerators in every room and a separate living area. Relax in our heated indoor swimming pool or workout in our Fitness Center. Our delicious complimentary Hot Breakfast is served daily and includes fresh eggs, bacon or sausage, make your own waffles as well as fruit, yogurt, hot & cold cereals, bagels, muffins and pastries ... to name a few. We are only 1 mile from the Newport News/Williamsburg International Airport (PHF)and offer complimentary airport shuttle service. ... more   less 

Additional Information about Comfort Suites Airport

Address: 12570 Jefferson Ave, Newport News, VA 23602-4314
Region: United States > Virginia > Newport News
Price Range: $129 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 104
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Also Known As:
Comfort Suites Airport Hotel Newport News
Newport News Comfort Suites
Hotel Style:
#4 Family Hotel in Newport News
#4 Romantic Hotel in Newport News
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Questions & Answers

Questions? Get answers from Comfort Suites Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend this hotel. You get more than your money's worth here.”
 of 5 bubbles rainbirdp, 3 Dec 2016 | Read review
“Ask for a end room on the end of the hotel”
 of 5 bubbles woodsidedt, 25 Oct 2016 | Read review
“don't book here”
 of 5 bubbles F337MUas, 25 May 2016 | Read review
“Do not stay by the elevators.”
 of 5 bubbles BeachGal70, 20 Apr 2016 | Read review
“Hard to say, just make sure you do not book the same night as a soccer team, but that can happen anywhere you stay.”
 of 5 bubbles jasont956, 20 Mar 2016 | Read review
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