We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Comfort Suites Airport

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Comfort Suites Airport
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

198 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Comfort Suites Airport
See the most recent reviews
Showing 195: English reviews
Virginia Beach, Virginia
Reviewed 22 December 2014

The Hotel was well appointed, the staff was warm and friendly. The breakfast server was excellent and very helpful. I have stayed at many hotels, and this is definitely one of my favorite!! I will come back!

 Report
Helpful?
1Thank Cathy R
KKinard, Director of Sales at Comfort Suites Airport, responded to this review

Hi Cathy, I am very pleased to hear you enjoyed your hotel stay. We appreciated the kind words and we look forward to seeing you again soon. Sincerely, KKinard

Reviewed 5 December 2014 via mobile

We stayed there for Thanksgiving weekend. Even though it's located near a lot of shopping centers and the airport it was still very peaceful and quiet. There are a ton of places to eat and shop. Malls, stores and movie theaters are all within a 15-20 minute drive. Anything you could possibly want to eat is on Jeffersob Avenue. The...

 Report
Helpful?
1Thank JazzyBG
KKinard, Director of Sales at Comfort Suites Airport, responded to this review

Dear JazzyBG, thank you for taking the time to write a review. I'm glad you were able to enjoy a peaceful stay here with us while also enjoying the shopping and dining. I think we have a great location as well. We hope to see you again soon. Sincerely, KKinard

Reviewed 1 December 2014

Driving over 7 hours on Thanksgiving Day, we had to change our hotel because we did not realize how far away we were from my girlfriend's son's home, so we went to Comfort Suites hoping they could accommodate us until Saturday. Imagine the anxiety ... I was met by Dana at the front desk. Talk about customer service Dana personifies!...

 Report
Helpful?
1Thank John A
KKinard, Director of Sales at Comfort Suites Airport, responded to this review

Dear John, I am so glad we were able to help you out and thank you for the kind words. We strive to provide professional, courteous service and I will definitely pass on your comments to Dana. We look forward to you staying with us again the next time you are in the area.

Norcross, Georgia
Reviewed 19 November 2014

I was in town with my wife on business. We stayed at the Comfort Suites for 2 nights & decided to stay another night for fun. This is a prime location for this hotel that is completely surrounded by restaurants and shops. We really enjoyed the area as it was also really close to the Newport News Airport. The front...

 Report
Helpful?
Thank Wilbur R
JDavisTGO, General Manager at Comfort Suites Airport, responded to this review

Wilbur, Thanks for staying with us! Just because a person is on a budget does not mean they should receive crappy service or accommodations. We treat our guests like royalty no matter how much they pay. I'm glad you enjoyed your time with us, and hope that we'll be seeing you again. Sincerely, Jason

Virginia Beach, Virginia
Reviewed 8 November 2014 via mobile

Checked in yesterday afternoon and the person checking me in was less than friendly. He spent the time on the phone with another customer arguing with them about not discounting their rate for booking the romance package. He couldn't spare a moment for me, to welcome me to the hotel, or even ask me to wait until the call was...

 Report
Helpful?
Thank Sherriebabbas
JDavisTGO, General Manager at Comfort Suites Airport, responded to this review

Sherriebabbas, We definitely apologize for any signs of a previous guest that are left behind in a room. When people come to stay with us they expect good service and a clean room. We will use your review as a method for re-evaluating our inspection methods. We strive for perfection, but every now and then fall short of that target....

Hampton, Virginia, United States
Reviewed 1 November 2014

I stay at many hotels but the experience that I received here was top notch the courteous and friendly staff was helpful and made sure that my stay was comfortable. It was the best experience that I have had and I would like to thank all of the staff members that made my stay so enjoyable. Thank you Lee, Dana...

 Report
Helpful?
Thank Sean C
JDavisTGO, General Manager at Comfort Suites Airport, responded to this review

Sean, Thank you for returning to our property. Returning to a hotel is probably one of the biggest compliments we can receive. We look forward to seeing you again. Sincerely, Jason

Reviewed 30 October 2014

Only thing I can say is amazing. Staff very helpful. One stood out the most her name was Michelle. Very pleasant young lady. The rooms were very clean. If I needed help finding something the staff was there to help. I would recommend it to all friends and family staying in your area. I wish I would have had more...

 Report
Helpful?
Thank conleyk321
JDavisTGO, General Manager at Comfort Suites Airport, responded to this review

Valued Guest, Thank you for coming to hang out with us! Though Michelle works the late shift we wanted someone there that would still give you a smile. Please do not hesitate to come see us again!

Philadelphia, Pennsylvania
Reviewed 29 October 2014

Our stay at Comfort Suites was so comfortable that I thought I was on a magical vacation opposed to the business trip i was supposed to be on. Alex checked me in, and from that moment of walking in the door, it made my stay. He was such a charming young man. When I arrived to my room, the King...

 Report
Helpful?
Thank Buford W
JDavisTGO, General Manager at Comfort Suites Airport, responded to this review

Buford, Thank you so very much! Whenever you're not working come back and see us on vacation. There are many things to do in the Hampton Roads area that we could recommend. I will definitely let Alex know how he impacted your stay. He just started working here not too long ago, but he is already part of the family....

Newport News, Virginia
Reviewed 25 October 2014

I Just moved in the area about a year ago & would always drive by this hotel to & from work. I decided to wine & dine my fiancé last weekend at Red Lobster which was a few steps from the hotel. After dinner we went shopping across the street to walk off our dinner & returned to this clean...

 Report
Helpful?
Thank Michael S
JDavisTGO, General Manager at Comfort Suites Airport, responded to this review

Michael, We are constantly trying to improve our cleanliness and customer service. Glad your romantic evening went well! Come see us again. Jason, General Manager

Reviewed 20 October 2014

I arrived late on a Thursday night. Tired from the road, Michelle was very accommodating to my needs. Very informative about the locations of what I was looking for. Breakfast the next day was very nice too. I had a wonderful time in Newport News, partly because of the stay in your nice hotel. The rooms were immaculate, service was...

 Report
Helpful?
Thank JohnBrrr
JDavisTGO, General Manager at Comfort Suites Airport, responded to this review

John, I will definitely pass along your kind words. She is awesome! But think you for giving us the chance to show you what kind of customer service skills are within our capabilities. Jason General Manager

50 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (22)
Viewed
Bathroom (2)
Viewed
Hotel & Grounds (1)
Viewed
View from Room (1)
Viewed
Room/Suite (7)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Hotel & Grounds (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Room/Suite (12)
Viewed
Pool/Beach Area (1)
Viewed
Dining (3)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Newport News hotels
6.3 km away
Holiday Inn Express & Suites Newport News
2.1 km away
Courtyard Newport News Airport
Courtyard Newport News Airport
#5 of 40 in Newport News
226 reviews
2.3 km away
Comfort Inn Hotel Newport News
Comfort Inn Hotel Newport News
#7 of 40 in Newport News
187 reviews
Show Prices
Show Prices
Show Prices
2.5 km away
Hampton Inn & Suites Newport News (Oyster Point)
6.8 km away
Comfort Inn Newport News/Williamsburg East
4.2 km away
Hampton Inn Newport News-Yorktown
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Comfort Suites Airport in Newport News, VA is a great value for stylish suites. In addition to beautiful guestrooms, the hotel is known for outstanding customer service, modern amenities and convenient access to Colonial Williamsburg and Virginia Beach. Immaculate suites contain one king bed or two queen beds. Our hotel is proud to be 100% Non Smoking. There are microwaves and refrigerators in every room and a separate living area. Relax in our heated indoor swimming pool or workout in our Fitness Center. Our delicious complimentary Hot Breakfast is served daily and includes fresh eggs, bacon or sausage, make your own waffles as well as fruit, yogurt, hot & cold cereals, bagels, muffins and pastries ... to name a few. We are only 1 mile from the Newport News/Williamsburg International Airport (PHF)and offer complimentary airport shuttle service. ... more   less 

Additional Information about Comfort Suites Airport

Address: 12570 Jefferson Ave, Newport News, VA 23602-4314
Region: United States > Virginia > Newport News
Price Range: $129 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Choice Hotels and Priceline so you can book your Comfort Suites Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Airport Hotel Newport News
Newport News Comfort Suites
Hotel Style:
#4 Family Hotel in Newport News
#4 Romantic Hotel in Newport News
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Comfort Suites Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend this hotel. You get more than your money's worth here.”
 of 5 bubbles rainbirdp, 3 Dec 2016 | Read review
“Ask for a end room on the end of the hotel”
 of 5 bubbles woodsidedt, 25 Oct 2016 | Read review
“don't book here”
 of 5 bubbles F337MUas, 25 May 2016 | Read review
“Do not stay by the elevators.”
 of 5 bubbles BeachGal70, 20 Apr 2016 | Read review
“Hard to say, just make sure you do not book the same night as a soccer team, but that can happen anywhere you stay.”
 of 5 bubbles jasont956, 20 Mar 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay