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We spent 6 nights at the Comfort Suites in Newport News. Overall stay was pleasant. Staff was courteous. Breakfast was average limited selection. Room was clean some minor issues. We saw a few ants in room. Otherwise it was a good stay, out second time...More
Response from Abel C, General Manager at Comfort Suites Newport News AirportResponded 14 October 2015
Thank you for sharing your feedback with us. Please accept my sincerest apologies for the few ants that you encountered. Unfortunately being close to the wooded area in the back, they are around. We do our best to minimize the intrusion with a monthly service....More
Stayed here overnight while family member in nearby hospital - rec'd hospital discount. Staff very courteous and friendly - even asked about my relative the next a.m. The room was spacious, clean, comfortable. Ice cold a/c, quiet, nice amenities. Great restaurants next door. Would definitely...More
Response from Abel C, General Manager at Comfort Suites Newport News AirportResponded 11 September 2015
Thank you very much for your kind words! Our entire team is working diligently on getting "back to the basics" when it comes to exceeding our guest's expectations. I am very happy to hear when we succeed.
Top notch from beginning to end. Front desk person, Sara, was very friendly and welcoming. Room was Clean. Great water pressure in shower. Comfortable bed with perfect pillows. Strong, cold a/c. Thick, cottony towels. Polite, friendly housekeeping staff. Break fast was the usual items, and...More
Booked the hotel online after reading a couple of reviews, we were ok the first night because we were so tired, the complimentary breakfast the next morning is anything but complimentary the only thing they had was the waffles and pretty much nothing else,so after...More
i have stayed at this hotel 3x in the past 6 weeks. The first time was great. I was greeted with enthusiasm made to feel special they even bought pizza and put it in the lobby and warm cookies too. The room and breakfast we're...More
US$89 - US$110 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Family Hotel in Newport News
#4 Romantic Hotel in Newport News
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