Sorriso Thermae Resort & Spa
Via Provinciale Panza 209 Baia di Citara, 80075 Forio, Isola d'Ischia Italy
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About
#36 of 86 hotels in Forio
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Value
Sorriso Resort with its four stars is the ideal place to spend a enjoyable stay on the island of Ischia Awaiting you are various types of inviting and comfortable rooms set in different buildings, from the most simple but ample standard rooms, to the exclusive suites with a sea view, built in fireplace and an independent Jacuzzi on the terrace. Five thermal swimming pools, two of which are indoors, plus one heated and comprising of fresh water especially for children, with idromassage and water falls The exclusive wellness ELISIR Thermae and Beauty SPA offers numerous beauty and therapeutic treatments, including the most popular massage techniques, benefiting from the famous thermal waters of Ischia. The three restaurants offer the best local and international specialties, rich buffet, fresh seafood and the authentic Neapolitan pizza. All framed by an amazing view of the enchanting Bay of Citara, where you can access with the free shuttle service.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Infinity pool
Indoor pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hot spring bath
Massage
Solarium
Steam room
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Great View
Languages Spoken
English, French, Russian, German and 1 more
Location
74Somewhat walkable
Grade: 74 out of 100
25Restaurantswithin 1 km
7Attractionswithin 1 km
Contact
Via Provinciale Panza 209 Baia di Citara, 80075 Forio, Isola d'Ischia Italy
Name/address in local language
Getting there
Car HireSee all Forio car hire
2391Reviews46Q+A26Room tips
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The hotel and grounds are nice but we got placed in a block up the main road from the hotel. The food isn't buffet style, you have to choose from a menu in the mornings. The food is very boring and bland. Very Russian orientated hotel. Staff very miserable
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Date of stay: September 2022Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
We didn't stay in the hotel itself we got put in a building up the road witch had a few rooms so the pictures of the rooms look nothing like on there site. I had a big balcony and a roof terrace which you got a better view. The hotel itself is nice but ( I can't speak for other nationalities) but the staff were very unwelcoming and grumpy towards us but very welcoming to other nationalities ( we felt it to be because we was english) the food is not buffet and you have to choose from a menu of about 4 choice in the morning for the day. If your a vegetarian. Don't eat fish or a diabetic goodluck. The food is caterd for Germans. Very bland. Not nice at all. No Italian options offered whatsoever. If you like to have a drink around the pool or in the evening, make sure your loaded. There was 4 of us we had 2 bottles of wine for the week then the men had about 8 beers for the week then 2 to 4 gin and tonics a night each most nights and the bar bill came just over £750. For the week. Ouch. Lovely island but wouldn't return…
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Very very very slow internet, all bath articles very cheap, including towels, and people at the desk not so sensitive to the 4 star treatment, I’m sorry of it sounds too picky. And again, the island and the location are AWESOME. Locals also ver friendly, and local restaurants (Forio) very very good!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Our stay at Sorriso was okay, but really it's not what we expected and failed to meet our expectations. The island is Ischia is mainly for Italian vacationers, not a whole lot of people spoke English so we struggled to get by on our vacation for the few days we were here. The Sorriso resort is geared towards older Italian families and couples who want to go on a relaxing spa vacation. I repeat, most of the people at this resort were over 50 years old and spoke Italian, and were doing water aerobics and spa treatments. If that is the vibe you are looking for, by all means come to this resort. For English-speaking tourists, I would say skip this place and go to the more tourist-y Florence, Rome or Almafi coast. The reception staff were neither friendly nor unfriendly, but kind of just tolerated us. The waiter staff at dinner were very nice and friendly. Important note: we had to walk several hundred yards to get our room. There is the "main resort" area, and then there is an auxiliary resort area where you have to walk through a neighborhood of random houses to get to the other collection of hotel rooms. When were were walking through to our rooms (which is a long walk from the dining area) someone was washing their car, a family was eating dinner, etc. If you are disabled or have trouble walking, make sure that your room is not in this far away area.…
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Date of stay: June 2022
Location
Cleanliness
Service
Room Tip: Speaking Italian is a must for this resort
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Currently staying at Sorriso Therme in a room in the off site accommodation. It is excellent and we have a massive balcony from which we can see the main hotel and pool area. The breakfast has a great selection of continental and hot food on offer buffet style. All the staff are very helpful and speak English very well. The dinner is 4 courses which you pre order at breakfast time so dinner service is quick and efficient. We used the spa and had the spa area to ourselves which was excellent and made us feel very safe from the threat of Covid. You can hire wonderful toweling gowns for use around the pool and spa. Covid precautions are adhered to but it doesn’t spoil our enjoyment in fact it makes you feel very comfortable and safe. The bus stop is right outside the hotel and you can travel all around the island very easily I have to say reading some of the earlier reviews I can’t understand the complaints people made because our experience had been excellent…
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Amazing hotel. Excellent management and staff. The views overlooking the sea are incredible. Great breakfast. The spa is phenomenal. The hotel is perfect for anyone who wants to relax. They have an outdoor and indoor therme, private therme for romantic experiences, a good gym, great massages. I researched the entire hotel market on the island, interviewed many locals for hotel recommendations and this one was by far the best. It has the whole package for a reasonable price.
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Date of stay: November 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
On arrival at Sorriso Thermae Resort & Spa**** we (my wife and I) were allocated room number 273 at the reception in a remote - outlying part of the resort. Upon entering the room, we could already smell the smell of dirt and unventilated room. The room is small, the room furnishings old... But what shocked us the most was the bed...old, rickety, the mattress of the bed sweaty, dirty and stained, the upholstery of the bed soaked, stained and visibly very dirty. (see photo) The room had a small "terrace"... The direct view is up the slope, the view to the left is of the sewer lines, the view to the right is of the humming air conditioning unit... The whole terrace was heavily dirty, covered in pigeon droppings, uncleared fallen leaves and sticky dirt (see photo). We didn't even unpack our suitcase and immediately went to the reception to ask for a replacement. But the receptionist kept telling us over and over again (about 10 times) that it was a "CLASSIC STANDARD ROOM" in the four star Sorriso Thermae Resort & Spa !!! There is no other room available... The exchange to a better room happened only after the intervention of two delegates of our travel agencies Fischer and Invia. Unfortunately, only the next day and without any apology from the Sorriso staff ! After a tiring day of travelling, we laid down in that smelly and dirty bed with great reluctance, scattering our own towels and pieces of clothing underneath us... After this very disgusting experience NEVER AGAIN !!! to Sorriso Thermae Resort & Spa****!!! Milan Duck, Czech Republic July 2021 - 30th week…
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Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
8 Helpful votes
Helpful
From the reviews and photos I was expecting a whole different level of service. On our arrival we where checked in by sad and straight faces, not a single smile. Unhappy staff. We where walked to our room where we had specifically asked for separate beds. The room was tiny, dingy and dirty with a double bed that could not be separated. The toilet seat was completely broken and when I sat on it, it near slid off with me on it. We called the reception to fix the problem and housekeeping arrived with an attitude. We then called the booking agent and after a while the assistant manager appeared offering us to move into a room in the adjacent hotel just for the night and promised to show us a couple of rooms the next day to choose from. Not a word of apology. The room we where temporarily put into was better, but still not a 4 star standard. So many beds for the space. The safe was not fixed, no full length mirror. The plug in the bathroom was hanging off the wall and one of the curtains had been removed. The pool area was packed with people regardless of the Covid health regulations. Not a lounger to be had. Dinner was more like a boarding school refectory with fancier tables. Your next meal was to be noted on a photocopied list left for the next day. The next day we where expected to meet at reception at 11.30 and then where shown the rooms after an hour of waiting. Finally got a room worthy of a 4 star hotel. Sea front view and just what we had expected in the first place, we paid €100 per night, the equivalent of almost R2000.00. The pool area remained a crowded and noisy space for the whole week of our stay. We put towels on the loungers in the early hours of the morning to get to lie by the pool the next day. A huge wet hotel carpet was hung over the railings above our room one day and dirty water poured onto our balcony where I had been working with my computer and papers and my designer beach bag was ruined. I called for them to come and dry, but no one ever arrived. On returning in the evening to our room from a beach dsy we found the room was not made up. We called the reception and they offered to send some clean towels which arrived after half an hour. No apologies for the bad service. St dinner our food was brought to us before we even got a chance to order drinks and often recieved them once we had finished eating. If you are looking for a culinary experience this is NOT the place. Sadly our check out was just as unfriendly as the check in and the staff just stared into space as I kindly listed all our mishaps during our stay. The bar cocktails where the worst I have ever had. Definitely not value for money. I will never return to Ischia thanks to this very bad experience. …
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Date of stay: August 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
8 Helpful votes
Helpful
The location is special, on the hill, above the sea. Access can be done by car or bus from Ischia, Forio or on the way. Very good thermal water, very good food, nice and warm room. Friendly and attentive staff. Thank you
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled as a couple
Room Tip: comfort sea view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Arrived at the hotel and was placed in a garden annexe on the site.This room was very tired with damage to the bathroom door clearly the result of a fist at some time and had been poorly repaired.Furniture was tatty nowhere near what you would expect in a 4 star resort.The actual grounds are very nice with a few pools all kept tidy but no staff patrol to ensure rules are adhered to such as the isolated thermal pool which is a quiet area except when kids appear and use like a playground with parents not respecting the rules.We were on a half board basis and quite frankly the food does not live up to the standards of a 4 star.You have a choice of 3 starters and 3 mains after visiting the buffet table.A starter dish of note, pasta with mantis shrimp being poor as it reminded me of the Simpsons episode where homer cuts into a turkey to find it empty.Those on half board can choose to either eat at lunch or evening as you tick which meal you prefer at breakfast.A two tier system appears to exist in the dining room where clearly costlier rooms place you overlooking the sea when dining as opposed to being kept in the back room again as everything it’s all down to cost and what you’ve paid.In our week we had 3 excellent mains chicken, rabbit and pork.If only they could replicate this quality over the week they would get my vote.The fish dishes were ok.Another thing of note was the 20%addition to your drinks prices at the bar should you choose to listen to the evening entertainment.The staff in the restaurant work hard and do their best to swap a dish if not to your liking.My wife had a treatment in the Spa and found it to be good however these treatments are at a cost dependant on the chosen treatment.Overall the location is superb and with some updating these annexe rooms could be worthy of the hotels rating.…
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Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SorrisoResortIschia, Responsabile relazioni pubbliche at Sorriso Thermae Resort & Spa
Responded 30 Dec 2019
Dear Guest, thank you for finding the time to review our Hotel We take the motivation to go proudly and better and better every day thanks to sincere reviews like yours. We really hope to have you back with us really soon, Regards Luana Pezzuto / Sales & Marketing Dep Sorriso Thermae Resort & SPA #Iloveischia #sorrisoresort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$117 - US$180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sorriso thermae hotel, sorriso thermae resort
LOCATION
ItalyCampaniaProvince of NaplesIsola d'IschiaForio
NUMBER OF ROOMS
199
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Claim Your ListingSORRISO THERMAE RESORT & SPA: UPDATED 2023 Reviews, Price Comparison and 1,948 Photos (Forio, Italy) - Tripadvisor
Frequently Asked Questions about Sorriso Thermae Resort & Spa
Which popular attractions are close to Sorriso Thermae Resort & Spa?
Nearby attractions include Giardini Ravino (0.7 km), Spiaggia di Citara (0.3 km), and Spiaggia di Cava dell'Isola (0.8 km).
What are some of the property amenities at Sorriso Thermae Resort & Spa?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and an on-site restaurant.
Which room amenities are available at Sorriso Thermae Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sorriso Thermae Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sorriso Thermae Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Sorriso Thermae Resort & Spa?
Conveniently located restaurants include La Cantinola di Zio Jack, Ristorante Cava Dell'Isola Da Imma & Mauro, and Ristorante Pietratorcia.
Are there opportunities to exercise at Sorriso Thermae Resort & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Sorriso Thermae Resort & Spa have an airport shuttle?
Yes, Sorriso Thermae Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sorriso Thermae Resort & Spa have airport transportation?
Yes, Sorriso Thermae Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sorriso Thermae Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sorriso Thermae Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.