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Norfolk Waterside Marriott

943 reviews
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Traveller (247)
Room & Suite (82)
Dining (13)
Overview
  • Excellent27%
  • Very good41%
  • Average19%
  • Poor8%
  • Terrible5%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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All reviewsthe concierge loungeshula's restaurantpiano barfront deskcorner roomroom servicelarge mallnorfolk watersidetown point parkvalet parkinguss wisconsinmacarthur mallvalet serviceview of the riverper dayelizabeth riverdowntown area
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1 - 5 of 930 reviews
Reviewed 4 days ago via mobile

The building is very nice and has a beautiful lobby. Rooms are clear but dated. It appears that thy may be in the process of updating some rooms. It is worth noting that the concierge lounge is closed on weekends.

Thank Clark R
Response from MARWATMAR, General Manager at Norfolk Waterside MarriottResponded 3 days ago

Dear Clark R, Thank you for your comments about your recent visit. We are glad that you found the building nice with a beautiful lobby. We are indeed in the process of renovating the hotel and will continue for the near future.

Reviewed 2 weeks ago

Stayed here overnight on a business trip. The hotel is centrally located but that is the only thing it has going for it. It is run down and in desperate need of a renovation. Keep the elevators as they are old style but the rest...More

Thank Helena L
Response from MARWATMAR, General Manager at Norfolk Waterside MarriottResponded 2 weeks ago

Dear Valued Guest, Thank you for your comments about your recent stay. Please accept our sincere apology for the issues your experienced during your stay. Your comments have been shared with the entire team in order to improve our service to all of our guests.

Reviewed 2 weeks ago

The hotel has a great location with good views. The staff are all friendly and courteous. The rooms are average size and require renovation to make it more of the Marriott name. We had a high floor room and it was still a little noisy...More

Thank Jay W
Response from MARWATMAR, General Manager at Norfolk Waterside MarriottResponded 2 weeks ago

Thank you for your comments about your recent visit. We are glad that our Brilliant Hosts provided you friendly and courteous service.

Reviewed 18 January 2018

Stayed for a weekend getaway. First impressions were great, but the room left a bit to be desired. Pros: Staff was professional, lobby was beautiful, and the breakfast buffet in the restaurant had numerous options to choose from. Cons: The room felt dated, shower didn't...More

Thank Matthew P
Response from MARWATMAR, General Manager at Norfolk Waterside MarriottResponded 18 January 2018

Dear Mathew P, Thank you for choosing us for your weekend getaway. We are glad that our Brilliant Hosts could provide you with professional service, and plentiful options on the breakfast buffet. Please accept our sincere apology for the noisy other guest on your hall....More

Reviewed 16 January 2018 via mobile

This Marriott has seen better years. Wall paper coming off the wall, rooms and bathrooms need major upgrades. Swimming pool was grubby and needs a makeover. The restaurant staff were great, however the restaurant was freezing cold. The breakfast selection downstairs was poor also. Plus...More

Thank Steve M
Response from MARWATMAR, General Manager at Norfolk Waterside MarriottResponded 17 January 2018

Dear Steve M, Thank you for your comments about your recent stay. Your comments have been shared with the entire team in order to improve our service to all of our guests.

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Babysitting
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$154 - US$277 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Norfolk
#6 Romantic Hotel in Norfolk
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$154 - US$277 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Norfolk
#6 Romantic Hotel in Norfolk
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (247)
Room & Suite (82)
Dining (13)
Pool & Beach (2)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Questions & Answers
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Taylor T
28 January 2018|
AnswerShow all 5 answers
Response from crazivan | Reviewed this property |
Hopefully....was once very nice. Then note but the price stayed the same. This place is priced for the aging property it has become + location...decent property, nothing special
0
Votes
Diane M
27 July 2017|
AnswerShow all 7 answers
Response from NorWatMar | Property representative |
no we are not - sorry
0
Votes
Carrie B
24 February 2017|
AnswerShow all 4 answers
Response from John W | Property representative |
Hi Carrie, We have an indoor pool with an outdoor, rooftop patio for lounging. You can relax outside and walk directly into the pool area for a swim. Have a great day, John Whippen General Manager
1
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Room Tips
"High floor, water view is worth it"
Read review
"Ask for water view. King rooms can be teeny tiny. Go for double queen."
Read review
"Riverview above 12th floor is great"
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"Oceanside views on the Concierge level are the best"
Read review
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