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Quality Inn Norfolk Naval Base

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Room & Suite (20)
Dining (4)
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Overview
  • Excellent11%
  • Very good15%
  • Average15%
  • Poor17%
  • Terrible42%
11 Mar 2018
“Ok although a little tired”
5 Mar 2018
“Old”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
2 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (84)
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Reviewed 11 August 2016

I have to share my recent hotel experience with you. Monday I was in Norfolk and was going to stay at the Quality Inn who is a franchise of Choice Hotels. I was in my room for about 1/2 hour and the entire time I...More

1  Thank Debbie T
Response from 1QualityGM, General Manager at Quality Inn Norfolk Naval BaseResponded 23 August 2016

Dear Debbie, I apologize for the condition of your hotel room. I must say, as the newly appointed General Manager of this hotel, I too am concerned with the conditions of some of our guest rooms and that is why I have already begun to...More

Reviewed 10 August 2016

We came from Pennsylvania to pick up our sailor and bring him home on leave. We found our room to be clean, clean sheets...looked like new mattresses..we enjoyed a great nights sleep. The pool was clean and refreshing! Everyone we met was friendly and courteous....More

Thank krlndj
Reviewed 8 August 2016

Front desk staff was nice and friendly. Room was dusty. Carpets were stained. Bath tub has rust marks and looked dirty. Table in the room was falling apart. It served its purpose for a last minute trip, but I will never stay there again! Wifi...More

Thank Lisa D
Response from 1QualityGM, General Manager at Quality Inn Norfolk Naval BaseResponded 23 August 2016

I apologize for the condition of your hotel room. I must say, as the newly appointed General Manager of this hotel, I too am concerned with the conditions of some of our guest rooms and that is why I have already begun to close off...More

Reviewed 8 August 2016 via mobile

Do not stay at this hotel! There was a huge red stain in the bathroom area. It was filthy and stank very badly. The hotel was very run down. They offered us another room but it was a smoking room. It smelled bad. We got...More

Thank Sandra S
Response from Larry S, General Manager at Quality Inn Norfolk Naval BaseResponded 10 August 2016

As the new General manager for this hotel, I can assure you these are not the standards that the ownership or myself will be holding this hotel to. We are finalizing the plans for a full renovation this fall. As part of this, we are...More

Reviewed 7 August 2016

Last year a bunch of us stayed at another Norfolk Quality Inn which was pretty nice. This year, booked this one by mistake thinking I had selected the same property. I was totally embarrased to have selected this pit for my family and friends. All...More

Thank Keith S
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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Refrigerator in room
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$86 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$86 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (24)
Room & Suite (20)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Khanishuwa Q
23 March 2017|
Answer
Response from Larry S | Property representative |
We are 1/4 of a mile from the main gate. We do not offer a shuttle, but a taxi is less then $10 to the main gate.
0
Votes
Tetsuya S
19 October 2016|
AnswerShow all 3 answers
Response from Avinash J | Reviewed this property |
21
0
Votes
Room Tips
"Don't stay here"
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"Pick a different hotel or sleep in the car."
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"Always go for a room on the second floor or higher. Less noisy."
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"Go to another hotel"
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