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DoubleTree by Hilton Hotel Norfolk Airport

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520 Reviews from our TripAdvisor Community

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Showing 519: English reviews
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Richmond, Virginia
Reviewed 3 days ago NEW

very pleasant stay...check in experience was quick & easy! Staff was very polite! The holel was very close to the location that i needed to be near for business. The accomendations were exactly what was needed, the Keurig and refrigerator in the rooms provided that additional touch of comfy.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kristy-VA
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear Kristy-VA: Thank you for your business, we are delighted that you had a pleasant stay and found our staff to be polite and accommodations what you needed. We hope to see you again soon when in the area. Sincerely, E. Dellinger

Swansboro, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 21 September 2016

September 15 - 18, 2016, was the 46th consecutive annual reunion of my father's World War Two US Navy shipmate association, held at the DoubleTree by Hilton Hotel Norfolk Airport. We could not have picked a finer hotel for the reunion! The entire staff of the hotel from top to bottom all went out of the way to make us...

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1Thank Gary E
About Hotel's Favourite Review
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear Gary E: It was definitely our pleasure having you and your group as our guests. The flag waving tribute will be one of our most memorable. Thank you and All of our Veterans and their families for the sacrifices made for our country. We hope should you find yourself in our area again, that you will afford us another...

Norfolk, Virginia
Reviewed 4 days ago NEW

The presidential suite was disappointing. The view was not good. The powdered eggs had a lit of water running from it, and the potato salad was bland. Despite those mentioned, the temperature in the meeting rooms and hotel were perfect. The halls and rooms were neat and appealing upon entry. The atmosphere was comfortable and SAFE.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jenean W
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear Jenean W. Thank you for sharing your comments regarding your visit to our hotel. Our goal is to provide each guest an outstanding experience and I apologize that we failed to meet that objective. Your comments regarding the presidential suite have been have been shared with Management staff to assess for improvements. In addition your feedback regarding your food...

Annville, Pennsylvania
Reviewed 1 week ago

Great rooms for the price and wonderful reasonable restaurant. Good was very good, and menu was well rounded to meet anyone's mood. Staff was pleasant and very professional. Will definitely recommend this location to my co-workers.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank michaelbB8556UZ
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear michaelbB8556UZ: We are delighted that you found our hotel and restaurant to be of great value and the menu and food to be diverse and to your liking. I will share your positive comments regarding our staff along with our thanks to them for providing you pleasant and professional service. We look forward to having you and your co-workers...

Fuquay-Varina, North Carolina
Reviewed 1 week ago

Rooms were in need of repair. Bathroom fixture are loose, faucets were crooked, toilet barely flushes. Breakfast at the restaurant was absolutely horrible. Gross and cold but very expensive. Not worth the money to stay here.

Review collected in partnership with DoubleTree by Hilton
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Thank tblank1
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear tblank1: We appreciate the valuable feedback as it assists us in making improvements to our product and services. I assure you that this is not the high level of service that we usually provide our guests. We hope should you return to this area that you will afford us another opportunity to be of service. Warmest Regards, E. Dellinger

Washington DC, District of Columbia
Reviewed 1 week ago

Great location near the airport, easy access to major highways. Nice rooms and great lobby. On-site restaurant was good for breakfast and hotel staff are very kind and generous. The cookie is always great and the new Digital Key technology is AWESOME. Checking-in and checking-out are even faster!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jayemoore
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear Jayemoore: Thank you for staying with us recently. We are delighted that you enjoyed your visit. We are happy to share your comments with our team regarding their kind and generous service, along with our thanks to them for providing you outstanding service. We hope you will be our guest again when you are in the area. We'll have...

Chesapeake, Virginia
Reviewed 3 weeks ago

Had a wonderful night at Doubletree food and room was great will do it again in a few weeks. Great hotel in the Norfolk area. Very close to bases and new shopping area that coming soon. Rate are great and there's in door heated pool and hot tub.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 618deborag
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear 618deborag: We are delighted your enjoyed your visit. We look forward to having you as a guest again in the near future. Warmest Regards, E. Dellinger

Virginia
Reviewed 3 weeks ago

We've stayed here for the past two years for airport parking while we are on vacation. The front desk staff is always friendly, polished and professional. The lemon water in the lobby is an appreciated nice touch. We always sleep well here in a nice, clean, quiet and comfortable room. The onsite restaurant is really great and definitely adds to...

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Helpful?
Thank EmpressSandWitch
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear EmpressSandWitch: Thank you for your continued loyalty to our hotel. We are delighted that you find our hotel and staff to be both friendly and professional. We are happy to see that you were able to enjoy some of the amenities that we offer during your brief visit with us. We look forward to seeing you again in the...

Norfolk, Virginia
Reviewed 3 weeks ago

Hotel was loud and there were rodents of some type scratching in the walls. The rooms and hallways smelled of a strong cleaner and musty. Also, no microwave in the room was a major inconvenience. I will never stay in this hotel again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank tonyfN4228VH
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear tonyfN4228VH: The feedback you provided us is extremely alarming and we have already begun researching your comments. Quality clean rooms and a quiet and restful stay is priority for us and anything less is unacceptable. We apologize for the inconvenience you experienced. Our team is investigating the incident you mentioned and we will take all necessary steps to correct...

Rhinelander, United States
Reviewed 3 weeks ago

Friendly staff, good hotel bar/restaurant. Free shuttle to airport. Stayed while traveling back from a business trip. Dropped car off, took uber to hotel and took shuttle back to airport. Also used fitness center.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank dustinm898
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear dustinm898: We are delighted that your found our staff friend and our hotel to be of good value. We look forward to having you as a guest again when you are in the area. Warmest Regards, E. Dellinger

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Hotel Norfolk Airport. Located in the heart of Hampton Roads, this DoubleTree property features complimentary shuttle service to and from Norfolk International Airport. This hotel’s prime location off I-64 offers guests easy access to local attractions from the Norfolk Naval Base to the Virginia Beach oceanfront.Our newly renovated hotel features all of the comforts you expect with DoubleTree. Indulge in our signature DoubleTree cookie when you arrive, make yourself at home in one of our comfortable, stylish guest rooms, check emails with the complimentary WiFi, and settle in for a great night’s rest in our Sweet Dreams bedding. Enjoy the convenience of being just a quick drive from major military installations including Norfolk Naval Base, Little Creek Amphibious Base, and Portsmouth Naval Shipyard. In addition, our corporate partners nearby include CMA CGM, Zim American Shipping, Wellpoint, Virginia Oncology, and Sentara Norfolk General Hospital.Visit our onsite restaurant, Max & Erma’s for breakfast, lunch, or dinner. Or opt to order room service and dine in the comfort of your own guestroom. If you are looking for a site to host your next meeting or social event, consider the DoubleTree by Hilton Hotel Norfolk Airport. Our elegant banquet space can accommodate up to 300 guests in the Commonwealth Ballroom or 120 guests for a more intimate setting in the Willoughby Room. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Norfolk Airport

Address: 1500 North Military Highway, Norfolk, VA 23502-1813 (Formerly Hilton Norfolk Airport)
Region: United States > Virginia > Norfolk
Price Range: $176 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Norfolk Airport 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hilton Norfolk Airport Hotel Norfolk
Hilton Hotel Norfolk Airport
Norfolk Hilton
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Questions & Answers

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Questions? Get answers from DoubleTree by Hilton Hotel Norfolk Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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