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DoubleTree by Hilton Hotel Norfolk Airport

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533 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Norfolk Airport
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Showing 532: English reviews
Morrilton
Reviewed 24 August 2016

I stayed during August and the hotel was very clean. The rooms are spacious. The only issue is you can hear the people in the rooms on either side of you and in the hall ways. Would have liked for the rooms to have been quieter. But overall I enjoyed my stay at this hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank MsLaura3
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear MsLaura3: We are happy you enjoyed your stay, we hope to see you again soon. Sincerely, E. Dellinger

new castle, United States
Reviewed 23 August 2016

I like staying at the hotel, it was very good. I will be there again. the prices were awesome. the area was greet. Easy access to everything. family live near by. Great places to eat. I will return. if I travel on business will gladly stay.

Review collected in partnership with DoubleTree by Hilton
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Thank Dweight D
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear Dweight D: Looking forward to having you back as our guest! Sincerely, E. Dellinger

Oconomowoc, Wisconsin
Reviewed 23 August 2016

Mold in the bathroom shower/tub area, mold in and around vents in the hallways. Outward appearances are appealing, however, rooms smell mildewy. I would have moved hotels but my new company made the reservation so I was stuck! I did tell the front desk about the mold in the shower/tub area. The mold was cleaned away from around the tub...

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Helpful?
Thank SD217
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear SD217: Thank you for taking the time to share your concerns regarding your recent visit with us. Our goal is to provide each guest an outstanding experience and I apologize that we failed in this area. Your comments will be reviewed with our staff to make improvements in the areas mentioned. We appreciate your feedback and will continue to...

Raleigh, North Carolina
Reviewed 22 August 2016

Clean room. We stayed only one night, came to town for a wedding. Our previous selected hotel got rebooked and our room was given away before we arrived. So I found this hotel and they had rooms available and cheaper. Thank you!!

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Helpful?
Thank theath56
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear theath56: Thank you for your comments. We are happy to see you found our accommodations a good value. We hope to see you again soon! Sincerely, E. Dellinger

Fairfax, Virginia, United States
Reviewed 19 August 2016

We stayed here last weekend for a family vacation and it started poorly and didn't really get any better. The whole facility felt sad and tired with narrow hallways. We checked in at about 10pm on a Friday night and found that our room, which was supposed to have a mini-fridge, didn't. This was a problem because we really needed...

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Helpful?
Thank Hillary R
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear Hillary R: We apologize that we failed to exceed your expectations as our goal is to provide each guest an outstanding experience. Your comments will be reviewed with our management team along with ideas to make continuous improvements to our property. We appreciate your feedback and will continue to improve our services and goal of exceeding our guests’ expectations....

Charlotte
Reviewed 12 August 2016

I stayed at the Doubletree in Norfolk for 5 nights for business. Very typical Hilton quality. Staff was nice, room was spacious, housekeeping did a nice job. There's a decent bar/restaurant inside the hotel that is very fairly priced. The only downfall is there are no other restaurants within walking distance, though many are within a very reasonable short drivel....

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Helpful?
Thank BuffaloGator
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear BuffaloGator: Thank you for your business and we are happy you enjoyed your stay. We hope to have you as a guest again in the future. Sincerely, E. Dellinger

Spanaway, Washington
Reviewed 10 August 2016

I was there for a submarine reunion. The staff was excellent, and the rooms provided for group activities were very nice. They easily held the 200+ crew embers who were in attendance. We could not have asked for better service from the wait staff who genuinely seemed to enjoy what they were doing, and seemed to be very happy to...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kenneth B
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear Kenneth B: Thank you for taking time to tell everyone about your stay. We appreciate your comments regarding our teams contributions to making this special reunion a success. We will share your comments with our staff along with our thanks to them for their efforts in making your stay a pleasant one. We enjoyed having you and your fellow...

Norfolk, United States
Reviewed 10 August 2016

Property is run down, with aging mattresses, toilets that move around,bad smells in the elevators, and non-working room phones (good thing there were no emergencies to report). The staff was very good (a positive).

Review collected in partnership with DoubleTree by Hilton
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Thank Mark S S
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear Mark S S: Thank you for taking the time to share your concerns regarding your recent visit with us. Our goal is to provide each guest an outstanding experience and I apologize that we failed in this area. Your comments will be reviewed with our management team to make improvements in the areas mentioned. We appreciate your feedback and...

Jacksonville, Florida
Reviewed 5 August 2016

Positives: + Not too far from the airport. + Breakfast was very good and price was good + Bar area one of the best + TV picture quality was good Negatives: - Heavy rain first night in town and had to change rooms due to heavy water leak around the window. - Changed room and ended up with connecting room;...

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Thank Johnny S
Atlanta, United States
Reviewed 29 July 2016

This stay was ok since my family needed to get away. The indoor and outdoor pools were maintained, however some of the patio furniture needed to be replaced. I called the hotel directly on July 20, 2016, pre-arrival, to attempt to make a change to my upcoming reservations. The customer care associate that I spoke with, informed that I had...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank David W
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review

Dear David W: Thank you for your comments regarding your recent visit with us. I apologize for the challenges you experienced during your recent visit. Our goal is to provide each guest an outstanding experience and I apologize that we failed to meet that objective. We thank you for your business and hope should you find yourself traveling to our...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Hotel Norfolk Airport. Located in the heart of Hampton Roads, this DoubleTree property features complimentary shuttle service to and from Norfolk International Airport. This hotel’s prime location off I-64 offers guests easy access to local attractions from the Norfolk Naval Base to the Virginia Beach oceanfront.Our newly renovated hotel features all of the comforts you expect with DoubleTree. Indulge in our signature DoubleTree cookie when you arrive, make yourself at home in one of our comfortable, stylish guest rooms, check emails with the complimentary WiFi, and settle in for a great night’s rest in our Sweet Dreams bedding. Enjoy the convenience of being just a quick drive from major military installations including Norfolk Naval Base, Little Creek Amphibious Base, and Portsmouth Naval Shipyard. In addition, our corporate partners nearby include CMA CGM, Zim American Shipping, Wellpoint, Virginia Oncology, and Sentara Norfolk General Hospital.Visit our onsite restaurant, Max & Erma’s for breakfast, lunch, or dinner. Or opt to order room service and dine in the comfort of your own guestroom. If you are looking for a site to host your next meeting or social event, consider the DoubleTree by Hilton Hotel Norfolk Airport. Our elegant banquet space can accommodate up to 300 guests in the Commonwealth Ballroom or 120 guests for a more intimate setting in the Willoughby Room. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Norfolk Airport

Address: 1500 North Military Highway, Norfolk, VA 23502-1813 (Formerly Hilton Norfolk Airport)
Region: United States > Virginia > Norfolk
Price Range: $174 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Norfolk Airport 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hilton Norfolk Airport Hotel Norfolk
Hilton Hotel Norfolk Airport
Norfolk Hilton
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Norfolk Airport staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Norfolk Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
D4907ZKchristopherm, 13 Feb 2017 | Read review
“Bring something like an Anker 4 port USB outlet for devices. Not enough power outlets to support all the modern gadgets.”
ltsolet, 18 Nov 2016 | Read review
“Off the main highway if you're a light sleeper.”
gusb2013, 3 Nov 2016 | Read review
“Easy access to airport”
VirginiaTopkat, 28 Oct 2016 | Read review
“4th floor rooms are quiet”
rosien940, 18 Oct 2016 | Read review
5 of 5