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This was a pleasant kitchenette with a full sized refrigerator, microwave, a toaster, a few dishes, a couple of pots and silverware. Perfectly sufficient if you'd rather cook in the room or reheat leftovers. The room, bathroom and closet was spacious. It was well cleaned...More
When I arrived the property was nice and well kept, the lobby also appeared that way. The front desk person was very friendly.
The room seemed fine, sometime during the night my toilet stopped working. I didn’t worry about it too much as I was...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Norfolk AirportResponded 28 September 2018
I appreciate you taking the time to comment about your recent stay at our hotel. I am glad to know that you regarded our front desk staff to be friendly.
I am sorry that you found the food selections at the Candlewood Cupboard...More
Worst experience ever. Stayed here for 14 days and had housekeeping clean my room for just a day. And I have been charged 250$ for extra cleaning fees as they say room was messed up. Come on, when your room is cleaned 8 days ago...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Norfolk AirportResponded 26 September 2018
My name is Anthony and I thank you for your recent stay with us and reviewing our property. I'm pleased to see your high rating with regards to the cleanliness of our hotel. On the other hand, I'm sorry for the level of...More
The friendly and helpful staff is what raises my rating for this Candlewood to Average. The entire hotel, from lobby to rooms feels old and musty. The rooms are spacious but didn't feel all that clean or well maintained. Upon arrival the airport shuttle never...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Norfolk AirportResponded 14 September 2018
Thank you for your candid review and for staying with us. We are glad to hear the highlight of your stay was our staff service and greatly appreciate your kind words about them. I am sorry you did not have an exemplary stay...More
We arrived later than expected by air. Candlewood would have picked us up at the airport but a family member met us. Room neat and clean. We were missing a showed curtain and staff was willing to bring it up but we decided morning would...More
Candlewood Suites Hotel Norfolk Airport (ORF) - Hampton Roads, VA. The Candlewood Suites Norfolk - Airport is a member of the IHG family brands of hotels including InterContinental, Crowne Plaza, Hotel …MoreIndigo, Holiday Inn, Holiday Inn Express and Staybridge Suites Hotels. The Candlewood Suites is the perfect hotel for the long term government travelers, project teams, training, relocation, temporary & corporate housing needs. The Candlewood Suites - Norfolk Airport Hotel is centrally located 2 miles from the Norfolk (ORF) Airport on Military Highway between I-64 & I 264; minutes from VA Beach, Chesapeake, Suffolk, Portsmouth. Our hotel is close to Northrop Grumman, Lockheed Martin, USAA, Portfolio Recovery, Keane Inc., General Dynamics, Naval Station Norfolk, Naval Amphibious Base Little Creek, Naval Air Station Oceana & Norfolk Naval Shipyard. The Candlewood Suites Hotel offers apartment like suites with all of the conveniences of home to meet your extended stay or short term hotel needs. Our pet friendly hotel (fee applies) offers studio and one bedroom suites featuring fully-equipped kitchens, spacious living & work areas, Flat screen TVs with DVD players, free wired & wireless Internet. Other features include 24-hour business center, free laundry facilities, fitness center, courtyard with grills & our signature Candlewood Cupboard convenience store. Less
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