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Candlewood Suites Norfolk Airport

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Traveller (8)
Room & Suite (12)
Overview
  • Excellent43%
  • Very good22%
  • Average12%
  • Poor5%
  • Terrible18%
Travellers talk about
“lending locker”(2 reviews)
“shuttle bus”(2 reviews)
“smoking room”(4 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Free Airport Transportation
Suites
Fitness centre
Kitchenette
2 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (117)
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11 - 15 of 117 reviews
Reviewed 1 January 2017

My expectations were pretty high for this place based on my experience with other Candlewood Suits that I've stayed at in other locations. Positive: Price was right for the room we got Close to restaurants, groceries stores and a Starbucks... :o) Comfortable rooms and comfortable...More

Thank Kelly S
Response from IHGService, Guest Relations Manager at Candlewood Suites Norfolk AirportResponded 17 January 2017

Hi Kelly S, Thank you for choosing to stay with us and leaving feedback. I regret to know that the lack of hotel amenities like pool and breakfast negatively affected your impression of our property. I am sorry that the soundproofing of the room you...More

Reviewed 16 November 2016 via mobile

Would not recommend this hotel. Door lock was broken (looked tampered with), tv didn't work, was put in a smoking room as a non-smoker and left with a feeling that all my luggage smelled of smoke. Wanted to chat with the staff on it and...More

Thank skiteri
Response from IHGService, Guest Relations Manager at Candlewood Suites Norfolk AirportResponded 2 December 2016

Dear skiteri, Thank you for your review regarding your recent stay at Candlewood Suites Norfolk Airport, VA. I certainly appreciate you taking the time to bring your concerns to our attention. We are always happy to provide a consistently clean, comfortable and courteous place for...More

Reviewed 25 October 2016

Stayed at the Candlewood Suites for two nights. The hotel was ok, but could use renovating. Housekeeping doesn't change the towels or clean your room daily. For the amount, they should at least empty the trash. There was no clock in the room. However, the...More

Thank ROWM2002
Response from IHGService, Guest Relations Manager at Candlewood Suites Norfolk AirportResponded 10 November 2016

Dear ROWM2002, Thank you for your recent stay and for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to shortfalls on our housekeeping services. We always strive to provide our guests...More

Reviewed 29 August 2016

We booked with Candlewood for one night prior to a very early flight at Norfolk International Airport. The check in was quick and efficient. The room was clean, but a smoking room. The shuttle was prompt and professional. Our experience was easy and economical.

1  Thank togo_11_11
Reviewed 27 August 2016

Nice enough hotel.. but no breakfast and for the cost, it needs to be included. Car alarm was going off and on for 3 hours in front of the hotel but thankfully it stopped before 10pm. The chair in the room is beyond worn. It...More

Thank bzybee08
Response from IHGService, Guest Relations Manager at Candlewood Suites Norfolk AirportResponded 13 September 2016

Dear bzybee08, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you found our hotel nice and I am sorry if you were disappointed that we do not have breakfast....More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Shuttle Bus Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$92 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Norfolk
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Norfolk
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (8)
Room & Suite (12)
Questions & Answers
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unclesaway
28 January 2017|
Answer
Response from bzybee08 | Reviewed this property |
Yes to both. There is a Jersey Mike's and I think Chicfla nearby and walking distance.
1
Vote
Peggy S
5 July 2015|
Answer
Response from pank69 | Reviewed this property |
Not sure but one time It was hard for me get my car out due ice and snow...I did have it park there for three days .they was very nice about it
0
Votes
Room Tips
"Ground floor had a lot of activity going on all the time."
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"Not room 314"
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"Ask for a room on the top floor so you don't hear the room above you."
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"pick the 3rd floor"
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