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Wyndham Garden Norfolk Downtown

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Wyndham Garden Norfolk Downtown
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466 Reviews from our TripAdvisor Community

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Showing 463: English reviews
Reviewed 3 days ago NEWvia mobile

I stayed there and I must say that it was excellent, my housekeeper by the name of ms Cheryl was the best, we all fell in love with her, she did a wonderful job with the cleanliness of our rooms which where very nice and I would recommend this hotel to everyone I know

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Helpful?
Thank kobie1145
Chesapeake, Virginia
Reviewed 5 days ago NEW

Very nice Staff & Very Beautiful Clean Lobby With Very Nice WiFi (Internet ) Center Room Was so much Neat & Clean

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank dhanushi11
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

Thank for sharing your experience and noticing the upgrades we're providing our guests. Our staff worked hard to make sure the new business center is more functional for all of our guests. We appreciate you staying with us and we hope to see you soon.

Chesapeake, Virginia
Reviewed 5 days ago NEW

As soon as I entered the hotel the modern ambiance was very pleasing! There are computers available for use in the lobby 24 hours. The cleanliness and staff service was also very amazing! I'll definitely be returning :)

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank DhanushiShah
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

We take great pride in providing a comfortable and warm atmosphere for our guest, and we are happy that we exceeded your expectations. Thank you for being a loyal patron of our hotel. Have a great 2017!

Norfolk, Virginia
Reviewed 5 days ago NEW

We had an excellent experience doing our party at Wyndham Norfolk. There were around 250 people at our party and the hotel managed the party extremely well. The service provided by the catering manager and hotel staff was outstanding. The decor of the facility was very professional. The hotel rooms were very clean and in very good shape. On top...

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Helpful?
Thank Himangshu_Dey
Virginia Beach
Reviewed 6 days ago NEW

I really enjoyed my stay. The front desk staff was very friendly and made checking in and out a breeze.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Erika718
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

We are more than pleased that you enjoyed your stay. Our front desk works diligently to make sure you are catered to from the time you check-in to the time you check-out. Thank you for sharing your review and we look forward to seeing you on your next visit.

Great Falls, Virginia, United States
Reviewed 1 week ago

I had booked this hotel as very comfortable and very convenient for my son's meeting at EVMS the folliowing day. However, the room heating system was VERY disruptive. He set the thermostat at a comfortable temperature, but every time the room temp fell below that, and the heating system kicked in, it apparently sounded like a jet airplane taking off...

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Helpful?
Thank Robert M
Reviewed 1 week ago

The hotel is very nice. However I'd say it's just a 4 star hotel the fifth star came from the customer service from the bartender Amber. She would go out of her way and go above and beyond the normal bar tending experience.

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Helpful?
Thank Chase D
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

Amber is a great asset to the Black Tuna Bar and we appreciate the 5th star based on her customer service. We hope that you are enjoying some of the upgrades we have completed, such as our new business center. Reviews like yours are helpful in making sure that we are headed in the right direction. Thank you and we...

Silver Spring, Maryland
Reviewed 2 weeks ago

I stay here usually multiple days at a time. I always ask to be on the 8th floor. I give Cheryl Taylor kudos for looking out for me each time. I can have a late morning while I'm working and she makes sure I have what I need and I try to make sure I don't interfere with her schedule.

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Helpful?
Thank r0ncar0le
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

Our housekeeping department works hard to satisfy every guest. We are humbled by your review of Cheryl and her dedication. Thank you for you patronage and we anticipate serving you more in 2017. Have a great 2017.

Reviewed 2 weeks ago

Excellent service! Amber is awesome as are all the staff members. Friendly and always courteous. I've stayed here several times throughout the last few years and this is by far the best staff I've encountered. Again, Amber, the bar manager, is awesome!

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Helpful?
Thank Jeffrey R
EricWP2, Front Office Manager at Wyndham Garden Norfolk Downtown, responded to this review

Thank you for taking the time recognize our superstars. We also appreciate the service Amber provides at the Black Tuna bar. We greatly appreciate your loyalty and staying with several times throughout the years. We look forward to your return. Happy New Year!

Reviewed 3 weeks ago via mobile

The first room I was given seemed to be occupied. I called from my cell phone upstairs, but they told me to go back down to the front desk. The front desk clerk didn't say anything to me. He called maintenance to check the room. Then he changed my room number. When I asked if the room was in fact...

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Helpful?
Thank Judyliz D
Management response:

We are so sorry that you had an unpleasant stay. Our goal is to satisfy everyone who cross our doorstep; however, this is not a normal experience. We did further research, and we found that your first room was not occupied. Opposed to having you waiting and waste your time at the desk while we find out information, we want...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Multilingual Staff
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Thank you for visiting our TripAdvisor page! Our hotel was renovated in 2008 and we are located in the wonderful heart of Downtown Norfolk's famous Art District, with convenient access to restaurants, shopping, and entertainment. We are accessible to the highway and located just 5 miles from the Norfolk International Airport (ORF). Our rooms are newly furnished with refrigerators and microwaves in every room! We are delighted that you would take the time to visit us or if you have already stayed with our property, we invite you to tell us about your experience. ... more   less 

Additional Information about Wyndham Garden Norfolk Downtown

Address: 700 Monticello Avenue, Norfolk, VA 23510 (Formerly Norfolk Plaza Hotel)
Region: United States > Virginia > Norfolk
Price Range: $117 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Garden Norfolk Downtown 3.5*
Number of rooms: 204
Reservation Options:
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Also Known As:
Radisson Hotel Norfolk
Hotel Style:
#13 Business Hotel in Norfolk
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden Norfolk Downtown staff and other travellers.
4 questions
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Washington DC, District of Columbia

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Questions? Get answers from Wyndham Garden Norfolk Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best View for Norfolk Downtown, excellent accessibility, 20 mins from Virginia Beach”
 of 5 bubbles Himangshu_Dey, 17 Jan 2017 | Read review
“Good location”
 of 5 bubbles chased2017, 10 Jan 2017 | Read review
“Ask for a quiet room.”
 of 5 bubbles r0ncar0le, 7 Jan 2017 | Read review
“Just don't stay here. Seriously, just don't.”
 of 5 bubbles 132christineh, 8 Jun 2016 | Read review
“Avoid! Just do not book here!”
 of 5 bubbles 817megs, 3 May 2016 | Read review
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