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Holiday Inn Express Hotel & Suites Norfolk International Airport

274 reviews
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Traveller (35)
Room & Suite (17)
Dining (5)
Overview
  • Excellent57%
  • Very good29%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“cinnamon rolls”(9 reviews)
“front desk”(44 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (274)Write a Review
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1 - 5 of 270 reviews
Reviewed 1 week ago

EThis Holiday Inn Express' quality and service is consistent with HIE's I've stayed at. The hotel does have a nice size indoor pool and hot tub. Gym equipment was sufficient. The complementary breakfast is also consistent with the brand, although I felt like it was...More

Thank ATrainRider
Hotel's Favourite
Reviewed 10 November 2017 via mobile

Hotel was clean and had friendly staff. Roughly 15 mins to airport. Rooms were very spacious which would be nice if you were traveling with children. Will definitely return in the future when flying into the Norfolk airport.

Thank JoeN6893
Response from HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 11 November 2017

Hello! Thank you for choosing to stay at this hotel. I also appreciate you taking the time to tell the world about our spacious, clean, Norfolk International Airport area hotel. Regards, Phillip Modisett General Manager

Reviewed 6 January 2018

Decent hotel for the area, would not drive out of my way to stay here. Rooms were clean and well appointed, breakfast was what you would expect from a Holiday Inn Express. Hotel was understaffed, which seemed to effect the attitude of the two people...More

Thank JDeaux
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 4 weeks ago

Dear JDeaux, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is nice to know that...More

Reviewed 4 January 2018 via mobile

Great experience and very friendly staff. Chelsea was SO helpful and absolutely amazing. The rooms were very clean with super comfortable beds. Love the mermaid in the front foyer. Very convenient to stores food and airport.

Thank Chrissie F
Reviewed 12 December 2017

The busy road facing room is quite noisy, and not just because of the traffic but because of a very loud heater/fan.There is little attention to detail - harsh fluorescent lights of haphazard temperature colors (whatever was on sale at Loews?), the gray floor carpet...More

Thank sasha-em
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 27 December 2017

Hello sasha-em! Thanks for choosing Holiday Inn Express for your travel needs and for leaving a straightforward feedback. On the other hand, I'm sorry that you're not pleased with the general condition of the room assigned to you. I regret that we were not able...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$106 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Norfolk
#4 Business Hotel in Norfolk
#6 Family Hotel in Norfolk
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Norfolk
#4 Business Hotel in Norfolk
#6 Family Hotel in Norfolk
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (35)
Room & Suite (17)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
sidjay177
18 June 2017|
Answer
Response from Mimi T | Reviewed this property |
There is no stove. Only microwave and fridge. I hope this help. Good luck
0
Votes
gental1
27 January 2015|
AnswerShow all 2 answers
Response from ProvenExponent | Reviewed this property |
I don't believe so.
0
Votes
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12
Room Tips
"Odd # rooms face the parking lot and should be a little quieter"
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"Stay off of first floor and away from elevators."
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"Go slow when exiting the highway. The hotel is right there and there is not an easy way to turn around."
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"ask for a room away from the elevators"
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