We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
EThis Holiday Inn Express' quality and service is consistent with HIE's I've stayed at. The hotel does have a nice size indoor pool and hot tub. Gym equipment was sufficient. The complementary breakfast is also consistent with the brand, although I felt like it was...More
Hotel was clean and had friendly staff. Roughly 15 mins to airport. Rooms were very spacious which would be nice if you were traveling with children. Will definitely return in the future when flying into the Norfolk airport.
Response from HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 11 November 2017
Hello! Thank you for choosing to stay at this hotel. I also appreciate you taking the time to tell the world about our spacious, clean, Norfolk International Airport area hotel.
Decent hotel for the area, would not drive out of my way to stay here. Rooms were clean and well appointed, breakfast was what you would expect from a Holiday Inn Express. Hotel was understaffed, which seemed to effect the attitude of the two people...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 4 weeks ago
Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is nice to know that...More
Great experience and very friendly staff. Chelsea was SO helpful and absolutely amazing. The rooms were very clean with super comfortable beds. Love the mermaid in the front foyer. Very convenient to stores food and airport.
The busy road facing room is quite noisy, and not just because of the traffic but because of a very loud heater/fan.There is little attention to detail - harsh fluorescent lights of haphazard temperature colors (whatever was on sale at Loews?), the gray floor carpet...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 27 December 2017
Thanks for choosing Holiday Inn Express for your travel needs and for leaving a straightforward feedback. On the other hand, I'm sorry that you're not pleased with the general condition of the room assigned to you. I regret that we were not able...More