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Everyone we dealt with were really nice. We stayed in 2 rooms total, 2 nights in each room. We changed rooms due to the fact that the original room was a "suite" with 2 double beds. We needed Queen beds. Change was effortless, BUT..
Thank Mary B
Response from IHGService, Guest Relations Manager at Holiday Inn Norfolk AirportResponded 1 week ago
Hi Mary B,
Thank you for staying with our hotel. It sounds like we weren't able to deliver our usual standards of accommodation, specially with the condition of the carpet and bathroom. I am sorry for the letdown.
Your comments are not taken lightly and...More
Check in was a breeze and the room was clean comfortable and quiet.
Lounge had the game on and good service. Morning buffet breakfast allowed me to fill up ready for the day of flying home.
Great personable staff ready to take care of my...More
This is a great place to stay especially if you have kids as it's a good price, nice amenities (pool, etc.) and free parking. I ate dinner at the nearby Ruby Tuesdays, There's also a Hooter's nearby, (NOT recommended for families!) and a Walgreens next...More
My family and I was here for a baseball tournament. The staff were nice, our room was clean. We were a little hesitant to enter the room (340) considering the carpet in front of the door was soiled. It looked like dried vomit but we...More
Response from IHGService, Guest Relations Manager at Holiday Inn Norfolk AirportResponded 24 October 2017
Thank you so much for your review of our hotel. I am very pleased to know you liked the friendliness of our staff and the cleanliness of your room. I am sorry for the inconvenience you had with the noise during your stay...More
All 3 of our rooms stunk of mildew and must so bad it slapped you in the face when you walked into your room. And if that wasn't bad enough the carpet made you want to walk outside and wipe your feet, it was nearly...More
Response from April M, General Manager at Holiday Inn Norfolk AirportResponded 3 October 2017
Mr. Tomherfel -Thank you for taking the time to tell us about your experience at Holiday Inn NORFOLK AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the...More
US$111 - US$144 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#9 Business Hotel in Norfolk
Non-Smoking Rooms ,
Number of rooms
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