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Holiday Inn Norfolk Airport

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#14 of 38 Hotels in Norfolk
Certificate of Excellence
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Holiday Inn Norfolk Airport
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181 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Norfolk Airport
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Showing 180: English reviews
Tucson, Arizona
Reviewed 29 July 2016

While staying in Norfolk to assist my Navy son during and after knee surgery, the staff at this Holiday Inn were phenomenal. Everyone from the Front Desk staff, restaurant personnel, shuttle drivers, and maid services were more than accommodating and genuinely concerned for my son and his recovery time. I travel a lot for business, so facilities are all basically...

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Helpful?
Thank rmcblaze
April M, Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Princeton, New Jersey
Reviewed 25 July 2016

A few things I look for even in short stays. AC worked great in room wand was quiet. Front desk staff very friendly. Didn't use restaurant. Did use fitness room - it was a failure - the elliptical didn't work, couldn't get TV to work, water was empty and there were no towels. Plus - the corner was a dumping...

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Helpful?
1Thank NERoadWarrior53
April M, Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Reviewed 21 July 2016 via mobile

I was sent to VA on military contracting business and was booked into this hotel by a company. When we arrived around 10 pm after an 11 hour drive the hotel told us the reservation was canceled because the companies credit card was declined?? and they were now sold out. It turned out the hotel had emailed the company, received...

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Helpful?
Thank Cody K
April M, Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

Reviewed 12 July 2016 via mobile

As soon as I came in last night the manager (Bruce) straightened out the fact that the website gave us 4 different reservations instead of one. Then we went to the restaurant and Shawn did a great job taking care of us and the food was great. This morning we got a late start, when we made it to the...

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Thank Ted G
Westchester County, New York
Reviewed 10 July 2016

Let's start with the airport pickup: Not clearly marked but I found it. I called the hotel to verify I was in the right place. 55 minutes (and two more calls to the front desk) later, the shuttle came. Turns out, it only arrived because the Delta crew staying there called for a pickup. Check in clear was luke warm...

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Helpful?
Thank CMKNY
IHGService, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Dear CMKNY, Thank you for taking the time to express your thoughts and concerns regarding your recent stay. I am happy to read that you found our rooms to be clean and breakfast to be fine. On the other hand, it is truly regrettable that the service from our staff and that you found our hotel to be a little...

Harrisburg, Pennsylvania
Reviewed 27 June 2016

We booked this room because we were attending a concert at the Veterans United Amp/VB and wanted a room close to the venue. It was exactly what we needed. It was only a short, straight drive to and from the concert. The beds were comfortable enough, the rooms clean enough. There wasn't a breakfast provided at the hotel but there...

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1Thank DandM4090
Monroe, North Carolina
Reviewed 19 June 2016

I was booked into this hotel by my company and knowing that I would not have a rental car, I was not at all happy. I was very surprised and pleased with my experience. I stay in hotels 2 to 4 times a month and normally in much higher end hotels than this. But the staff made my stay a...

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Helpful?
Thank dduck62
April M, General Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, April M General Manager

Long Beach, Mississippi
Reviewed 10 June 2016 via mobile

Beds were uber comfortable. Desk upgraded me to a suite at checkin. Clean. Comfortable. Good cold AC. Restaurant does not serve lunch??????? Nothing close by. Either use shuttle or walk a mile or more. Overall. Nice for a quick overnight. Would not want to be there more than that without transportation.

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Helpful?
Thank Will O
April M, General Manager at Holiday Inn Norfolk Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, April M General Manager

Montreal, Canada
Reviewed 7 June 2016

We were so pleased with the hotel when we arrived. I was very happy to have picked such a perfect place to spend the night before our 6 AM flight. The room was huge and contained, as I had ask, a crib for our baby in it. Very good quality of crib and matress, very safe. We had lots of...

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Helpful?
1Thank GlobetrotteuseMtl
IHGService, Guest Relations Manager at Holiday Inn Norfolk Airport, responded to this review

Dear GlobetrotteuseMtl, Thank you for your feedback regarding your stay at Holiday Inn Norfolk Airport, VA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room, amenities and shuttle service. However, we’re sorry we fell below your expectation regarding sound proofing, noise and the air conditioning....

Reviewed 31 May 2016 via mobile

The front desk clerk, shuttle driver and waitress were very friendly! Clean room, comfortable bed and excellent breakfast made our stay very enjoyable. There was easy access to freeways which made for easy access while avoiding traffic. Great stay with excellent service!

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Helpful?
Thank Christina A
April M, General Manager at Holiday Inn Norfolk Airport, responded to this review

Christina, thank you for your positive review. I am glad we made your stay enjoyable. I will share with the entire staff as we strive for excellent service for our guest.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour. The Holiday Inn Select Norfolk Airport, Virginia is easily located only two miles from Norfolk International Airport and central to every city in Hampton Roads including Norfolk, Virginia Beach, Suffolk, Hampton, Norfolk Downtown. The prime location is near several office and industrial parks, including Lake Wright Executive Park, Norfolk Commerce Park and Norfolk Industrial Park. Local companies include: Boeing Norfolk, Northrup Grumman, Booz Allen Hamilton, CMA CGM, HDR Engineering, USAA, Zim Shipping and Nextel. Nearby government facilities comprise of Little Creek Amphibious Base, NAS Oceana, Fort Story Naval Station and the Norfolk Naval Station and Shipyard. Other local attractions within close proximity of the hotel are Nauticus, Norfolk Cruise Port, MacArthur Center, Norfolk Botanical Gardens and Virginia Wesleyan College. The hotel feature s 5,000 square feet of flexible meeting space and banquet accommodations for up to 400 people. ... more   less 

Additional Information about Holiday Inn Norfolk Airport

Address: 1570 North Military Highway, Norfolk, VA 23502 (Formerly Holiday Inn Select)
Region: United States > Virginia > Norfolk
Price Range: $145 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Norfolk Airport 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Holiday Inn Norfolk Airport Hotel Norfolk
Norfolk Holiday Inn
Hotel Style:
#9 Business Hotel in Norfolk
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Questions & Answers

Questions? Get answers from Holiday Inn Norfolk Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick another hotel.”
 of 5 bubbles CMKNY, 9 Jul 2016 | Read review
“The ice machines and elevators and access to the stairs are located in one location on each floor.”
 of 5 bubbles DandM4090, 27 Jun 2016 | Read review
“ask for a room with fridge and microwave”
 of 5 bubbles dduck62, 18 Jun 2016 | Read review
“rooms on south side are quiet”
 of 5 bubbles E4681IWjoser, 30 Mar 2016 | Read review
“We received an upgrade to a suite. The hotel is off the main highway and we did not hear any flight noise.”
 of 5 bubbles MannySEAL, 27 Feb 2016 | Read review
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