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All reviewsfront deskvirginia beachnewtown roadbreakfast was deliciousa wonderful staythe breakfast areabreakfast staffroom was spaciousking suitei highly recommend this hotelfree breakfasthome away from homeenjoyed my stayexercise roomyogurtlobbyruby
Every hotel I've stayed in whether on business or leisure I've been impressed. Very clean rooms and great customer service. The breakfast was great and appreciated the variety of food presented. Love the rewards points and will continue to be a customer.
The hotel could benefit from some ‘freshening’ but the rooms were fine, the people at the front desk were friendly, and there was plenty of free parking (yeah!). The suites were a little on the small side and had an odd configuration that did not...More
Thank Diane W
Response from RichardPMurphy, General Manager at SpringHill Suites by Marriott Norfolk Virginia BeachResponded 6 days ago
Thank you for taking the time to share your feedback.
The staff is excellent and well managed. Good breakfast.
Gold Elite Marriott rewards is not fully honored. They will NOT provide free upgrades even if they are available. They claim there are no upgrades at this hotel , only rooms that cost more? Convenient and...More
Response from RichardPMurphy, General Manager at SpringHill Suites by Marriott Norfolk Virginia BeachResponded 2 weeks ago
Thank you for your feedback. I am sorry for the confusion regarding an upgrade. We only have two types of rooms at this property, a king or a 2 queen. The lack of upgrade is due to the fact that there is no upgraded room...More
We slept like babies - mattress and bedding were so comfortable. the room was spacious and it was nice to be able to log into my own Netflix account to watch some shows at the end of the day. Yanick was a great help checking...More
Based on the reviews, I guess that I just had a random bad experience. The check in was fine but the room was very dirty. Stains on the carpet and furniture, the carpets hadn't been vacuumed (there was a candy wrapper and other items clearly...More
Response from RichardPMurphy, General Manager at SpringHill Suites by Marriott Norfolk Virginia BeachResponded 11 May 2018
Thank you for your understanding please be assured that I would also have to state this is a random bad experience. Please feel free to contact me directly so I can investigate further exactly what happened. We pride ourselves on our spacious, clean, rooms and...More