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We arrived in the early hours of the morning and the night manager greeted us with a friendly smile. I had emailed the hotel before hand asking for a sea view and May the receptionist had said she would do her best, she didn't fail...More
We have just returned from a 12 night stay at Atalaya, we have had an amazing holiday! Apartments are in a great location for the centre and the beach. Had everything you need, the kettle does have to be used on the hob though which...More
Visited at the end of July as a family of four. Room was spotlessly clean and had everything we required for our stay. Air con worked when the balcony door was closed. Lovely views from the 6th floor. The only issue we had with the...More
the aparments were very clean. the staff were very nice. it is a bit dated and could do with improvements. the pool was allowed lilos which took up a lot of room. food was allowed around the pool and there was a lot of litter...More
This hotel is not the sort of place for a family holiday. First room we had the most terrible stench of stale cigarettes we requested to move rooms and were unable to until the next day, my 2 sons aged 13 & 15 did not...More
Response from Proturhotels, Director Comercial at Protur Atalaya ApartmentsResponded yesterday
We thank you for your feedback and are sorry about the issues you had in your room. We take note of your comments regarding the other elements of your stay and will look into the points you have raised. Thank you again for taking the...More