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Just returned from a 12 night stay at Mercedes Hotel with husband and children aged 11 & 15. Hotel was great, we had a room on 3rd floor overlooking the sea with an amazing view. Pool area is really lovely, although the hotel was full...More
We chosen this hotel, because we have been in Conil last year in one of the Hipotels**** and we were more then satisfied!!
The reception is very friendly they helped uns if we needed anything, first class.
As we wanted to eat outside the headwaiter...More
Response from Direccion M, Direccion M. at Hipotels MercedesResponded 6 days ago
First we would like to thank sincerely for the feedback with you. We regret that your stay at our hotel was not entirely according to your wishes.
We take note of all your observations and assure you that they will allow us to work to...More
Had a side seaview room, and although we didn't get the sun for much of the day, it was a lovely view. Rooms kept very clean and staff are lovely - Patricio and Chelo were especially friendly. Had requested a high floor and were given...More
1 Thank Lynjun40
Response from Direccion M, D.M at Hipotels MercedesResponded 19 April 2018
Thank you very much for visited our hotel and have written an opinion on us. We are very pleased that you enjoyed your stay in Hipotels Mercedes.We will communicate your kind opinions to our employees. We look forward to greeting you next year.
Having recently returned from our 7 night stay here we had a good time. We had hired a car and drove from Palma to here and then explored the area over the next few days.
So whilst the location is perfect and the staff are...More
Response from Direccion M, Dir.M. at Hipotels MercedesResponded 13 April 2018
Thank you very much for choosing our hotel and for posting an opinion. The feedback with our guests is very important for us as it allows us to continue improving.
I was disappointed that, although I had requested a room on a high floor which had the evening sun on the balcony, I was given one on the first floor with morning sun only. But it was spacious and clean with the most comfortable bed...More
2 Thank apmillard
Response from Direccion M, Direccion M. at Hipotels MercedesResponded 22 September 2017
Thank you very much for taking the time to review our property.
For your next holidays, we want to inform you that if you are not satisfied with the assigned room, you ,always, have the option to move an another room when there...More