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Helios Mallorca Hotel & Apartments

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C/ Carabela 7, 07610 Can Pastilla, Majorca Spain
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Traveller (1737)
Room & Suite (500)
Dining (187)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 03/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Helios Mallorca Hotel & Apartments
Updated 03/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 23 hotels in Can Pastilla
Location
Cleanliness
Service
Value
Travellers' Choice
Finding an ideal family-friendly hotel in Can Pastilla does not have to be difficult. Welcome to Hotel Helios Mallorca, a nice option for travelers like you. You’ll enjoy relaxing rooms that offer a flat screen TV and air conditioning, and you can stay connected during your stay as Hotel Helios Mallorca offers guests free wifi. The hotel features a 24 hour front desk, a sun terrace, and baggage storage. Plus, Hotel Helios Mallorca offers a pool and a lounge, providing a pleasant respite from your busy day. When you’re feeling hungry, be sure to check out Restaurant El Club Can Pastilla, Flip Flop, and Monkey Smoothie, which are some cafes that are popular with locals and out-of-towners alike. Hotel Helios Mallorca puts the best of Can Pastilla at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Sauna
Bar / lounge
Bicycle rental
Mini golf
Car hire
Banquet room
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Taxi service
Meeting rooms
Spa
Hammam
Massage
Baggage storage
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Safe
Telephone
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, French, Russian, Spanish and 4 more

Location

Full view
85Good for walkers
Grade: 85 out of 100
37Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
2041Reviews196Q+A100Room tips
Traveller rating
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  • 43
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taylors94 wrote a review Yesterday
Loughborough, United Kingdom122 contributions126 helpful votes
We have just returned from a short stay at the Helios Hotel. We had a good size room overlooking the pool. Comfy beds. Breakfast was very busy but credit to the staff as they worked hard to clear tables. Excellent choice of food and drink at breakfast. All areas of the hotel extremely clean and tidy. The hotel’s located about 2 minutes walk from a large clean beach and the sea. Just behind the hotel are bus stops which take you to Palma and the airport. The airport is about 10 minutes away by taxi. There’s a good selection of bars, shops and restaurants within a couple of minutes walk. Great staff. We recommend Marcelo’s if you fancy proper Spanish food. A note to the hotel. Please don’t change sheets and towels so regularly. Some hotels have signs to ask you to put towels on the floor if you want clean ones. We don’t change our sheets every 2 days at home so not expected on holiday. Let’s save the planet!
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Date of stay: September 2022
Location
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ilovediving wrote a review 1 Oct
Leopoldsburg, Belgium1 contribution
+1
Great cycling holiday with Bjèvelse Fietsers 🇧🇪 The entire staff made oud stay an excellent relaxing experience! All facilities for bikers, nice rooms and a huge buffet 😋 Special thanks to Maria and Assma and their restaurant colleagues.
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Terje_Drammen wrote a review Sep 2022
Drammen Municipality, Norway42 contributions24 helpful votes
We had a two nights stay at Helios after a wedding in another hotel in Majorca. We got upgraded to a room facing the pool when we arrived. The room was pretty small, but clean. The beds were comfy. Breakfast ok, as we were there early. Pretty chaotic in the rushhour but it seemed like the personell had everything under contrlo.
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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daria wrote a review Sep 2022
1 contribution
We are a belgian cycling group. The people who work here give you great service and manage too be extreme friendly all the time. Food always verry good, big choice en prices for the drinks are 👌. We enjoyed or stay and can only recommend this hotel too others ! Special kudo's for Fatima !
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lesgolfer . wrote a review Sep 2022
4 contributions6 helpful votes
after our easyjet flight was cancalled late at night we were desperate to find somewhere to stay. Im 71 my wife 68 this hotel was the closest to the airport we could find. We were charged 816.80 EUR for 2 nights for a tiny room with 3 beds in it, no chairs you could hardly move, a balcony overlooking a car park with a aview of the hotel next door. As we could not get a flight for another 3 days we checked out and immediately checked back in, were were given the same sized room with 2 beds ovrlooking the pool and a beach view for which we were charged 404.25 EUR for 3 nights. Clearly the hotel was taking advantage of people in a desperate situation. The hotel itself was lovely but it left a bitter memory of our stay there
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Linda and John wrote a review Sep 2022
1 contribution
We have just returned from yet another visit to The Helios, C'an Pastilla. I have to say, just when I thought it couldn't get any better, it just did! Everyone worked so hard, nothing was too much trouble. I have to say a special thank you to "Klaudio", I hope I have his name right. I have special dietary needs and he was so helpful and knowledgeable he made my Evening Meal a pleasure. We did hire a Bali Bed and we felt so spoilt, we thoroughly recommend it. We absolutely loved the live entertainment in the evening and enjoyed dancing like we used to before Covid. Thank you, thank you, thank you Helios, we hope to see you next year.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lauren S wrote a review Sep 2022
Aberdeen, United Kingdom47 contributions24 helpful votes
+1
We arrived at helios last Tuesday and it has been amazing from start to finish. We opted for the the half board and a one bedroomed apartment. We got to the hotel at 1pm but check in wasn’t until 3pm. We were able to store our luggage so we could sit at the bar and have a drink and some lunch. The sangria is great and good value for money and we ordered some food from the snack bar and that was also very tasty. We went and got our room key at 3pm and we were in apartment 16 which is in the other building across from the main hotel. The apartment was beautiful, laid out nice, clean and just as pictured on the website. The bed was comfy, the kitchen/ living room was well equipped, apart from I think it could have benefited from a kettle as well as the coffee machine provided. The balcony was a lovely size and came with a table and chairs. The bathroom was also a good size and clean. Dinner is served from 6:45pm and is a serve yourself all you can eat buffet style without drinks included. However, it is honestly the best hotel buffet style dinner I have been to. The food was fresh, tasty and they had a good variety. The food changed daily and they would have themed nights like American night, Spanish night, Mexican night ect along with other alternatives. The desert choices were also amazing, they were so good and presented beautifully! These would also change every night. I feel this was the highlight of the holiday as myself and my partner never felt we needed to eat out for dinner as the hotels food was so good. Breakfast was also lovely and had tea, coffee and juices included, lots of choices. The cleanliness of this hotel is obviously at the upmost importance as everywhere is spotlessly clean. The pool is cleaned daily at night and in the morning, along with the tiles surrounding the pool. The bar/entrance/snack bar is also kept very clean and tidy, always having fresh flowers out on tables which is a lovely touch. All the staff here at helios are polite, friendly and helpful. I also noticed that they are very accommodating for different languages. The location of the hotel is perfect, is a two minute walk to the beach/small shops which is very handy. We also received a phone call the day prior to check out to ask if we had any questions. I asked about late check out as our flight wasn’t u till 2000 and Philip said that we could check with reception in the morning if it was possible. I thought this was a lovely touch and appreciated this. Me and my partner loved staying here and we will definitely be back!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Willem van den Heuvel wrote a review Sep 2022
1 contribution
This is my 3th vacation in hotel Helios this year and i like them all. The hotel is really fantastic for me, the staff is so friendly and capabel, the restaurant , the bar, the cleaning very very goed. When you looking for a really goed hotel i advice you hotel Helios Mallorca.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Babycat_7 wrote a review Sep 2022
Stalybridge, United Kingdom41 contributions43 helpful votes
+1
This is the best and nicest hotel I’ve stayed in! The hotel is spotless and faultless from the moment you check in to leaving. The food in the main buffet (we had breakfast) was fantastic, everything fresh and plenty of choice with several coffee machines for your coffee fix. The pool bay food is also faultless and what we liked also that for hotel prices these were really reasonable and for the portion you got and quality you just kept going back for more. It’s 18 euros in a taxi from the airport and just 10 mins. Half an hour on the bus to the centre of Palma. Re the room, fab! Cleaned every day and cleaned to perfection. The staff are a credit to your hotel especially the bar staff but all were friendly and smiley We would definitely staff in this hotel again and plan to do so next year. Well done Helios x
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alexandra D wrote a review Sep 2022
Orihuela, Spain2 contributions
+1
This was the best hotel we have ever stayed in. From the moment we checked in we were greeted by the wonderful staff. Throughout our stay here we were made feel like lifetime friends by all of the staff. Especially the bar-men/waiters and the beautiful lady on the door for dinner, asthma. The friendliest people we have ever met. The service we received was 5 star. The hotel itself is absolutely faultless. The rooms are clean, spacious and the beds are so comfortable. The bathrooms are lovely with a big open shower. The food was delicious, we never had a bad meal so hats off to the chefs! The drink selection is brilliant, highly recommend every single cocktails. Also, on a morning, highly recommend the coffee from the main bar, they make a mean Cappuccino. It really was a hard goodbye to the hotel and to the staff but we will definitely be returning. Thank you hotel helios for making our holiday a truly special one! 🤍
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$68 - US$153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
helios mallorca hotel
LOCATION
SpainBalearic IslandsMajorcaCan PastillaCan Pastilla
NUMBER OF ROOMS
305
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Frequently Asked Questions about Helios Mallorca Hotel & Apartments
Which popular attractions are close to Helios Mallorca Hotel & Apartments?
Nearby attractions include Berganti Bikes (0.2 km), Palma Aquarium (0.4 km), and The Manchester Pub (0.4 km).
What are some of the property amenities at Helios Mallorca Hotel & Apartments?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Helios Mallorca Hotel & Apartments?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Helios Mallorca Hotel & Apartments?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Helios Mallorca Hotel & Apartments?
Conveniently located restaurants include Cafeteria Playa, Tomy Burguer, and Bon Vent Cafe&Bar.
Are there opportunities to exercise at Helios Mallorca Hotel & Apartments?
Yes, guests have access to a pool and a sauna during their stay.
Are any cleaning services offered at Helios Mallorca Hotel & Apartments?
Yes, dry cleaning and laundry service are offered to guests.
Does Helios Mallorca Hotel & Apartments offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Helios Mallorca Hotel & Apartments?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Dutch.
Are there any historical sites close to Helios Mallorca Hotel & Apartments?
Many travellers enjoy visiting Sa Llotja (8.0 km), Palau de l'Almudaina (7.7 km), and Convento de Santa Clara (7.3 km).
Does Helios Mallorca Hotel & Apartments have any great views?
Yes, guests often enjoy the ocean view available here.