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I am ludicrously picky when it comes to travel and I have travelled widely - but I can confidently state that this hotel is great.
:: The staff are fantastic; friendly but very professional and hard working
:: The food is sensational
:: The rooms...More
We stayed her for a long weekend, flew out early Friday and home Monday evening.
Hotel was lovely clean, modern and friendly!
Food was great with plenty to choose from, changed every meal time and different every day. I would recommend going all inclusive as...More
1 Thank 39eMMa42
Response from AluaHotels, Guest Relations Manager at AluaSoul Alcudia BayResponded yesterday
Thank you for sharing your experience, we are happy to hear that you had a fantastic time and enjoyed your holiday! We will be looking forward to your return!
Alua Hotels & Resorts
The hotel has recently been refurbished and they have done a fantastic job, the staff are very friendly and helpful, the beds are really comfortable, the food is amazing and as the previous reviewer mentioned as you can go up a number of times there's...More
3 Thank streethawk59
Response from AluaHotels, Guest Relations Manager at AluaSoul Alcudia BayResponded 3 days ago
Thank you for your comment, we are glad to hear that you had such an enjoyable stay! We took note of your comment about bathroom area and will pass it to our management team for future improvements.
We hope to have the chance...More
Having just returned from a weeks stay and having read a lot of bad reviews about Aluasoul Alcudia Bay before going arrived with apprehension but from moment we arrived could not fault anything from check-in to check-out staff so friendly and helpful. Food amazing if...More
4 Thank LanarkshireBowler
Response from AluaHotels, Guest Relations Manager at AluaSoul Alcudia BayResponded 4 days ago
Thank you very much for your review, we appreciate you taking the time to share your experience. We are glad to hear that you enjoyed your holiday in Alua and we hope to have the chance to welcome you again sometime soon.
There are good and bad in this review, so please read both sides of the story... I'll start with the bad!
- We stayed half board but found out that there would be no drinks included. None. You only get one bottle for free as...More
1 Thank Brendan W
Response from AluaHotels, Guest Relations Manager at AluaSoul Alcudia BayResponded 2 days ago
Thank you for your comment. We are glad to hear that you enjoyed your stay, we took note of the issues you mentioned to continue improving our service. We would like to mention that the official rating of the hotel is published on...More
US$121 - US$239 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Spa Hotel in Port d'Alcudia
#11 Romantic Hotel in Port d'Alcudia
#14 Luxury Hotel in Port d'Alcudia
#14 Family Hotel in Port d'Alcudia
Non-Smoking Rooms ,
Number of rooms
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Much to my disgust there were people at evening meal in swimming trunks and they were not challenged. There was no reserved are for sunbeds although advertised as such. When I queried this I was told there was no problem... More
Much to my disgust there were people at evening meal in swimming trunks and they were not challenged. There was no reserved are for sunbeds although advertised as such. When I queried this I was told there was no problem with getting a sunbed. One of many things I paid for and did not get.
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"We stayed in a pool view room, tad noisy when the live entertainment is on but all generally finishes around..."