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Club MAC Alcudia

08/06/2017 09/06/2017
1 room 2 adults 0 children
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Club MAC Alcudia
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6,082 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

I'm sat here now writing this I walked in with my daughter and two grandchildren I was gobsmacked it's terrible we got there at 9 at night checked in room was terrible went down stairs to find good for kids parents pissed up kids running round with out them at to phone security up at 3 in morning as next...

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3Thank Sarah Jane M
Reviewed yesterday NEWvia mobile

I just got back from family holiday here here is my views Hotel rooms Very small but clean we didn't have to move rooms as no bed was given for my second child but room ok maids very good coming in daily and tidying up Hotel pools Over crowded lots of people getting drunk and swearing and not watching there...

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Thank Kristina N
Wrexham, Wales, United Kingdom
Reviewed yesterday NEWvia mobile

This is an honest review ...we arrive early hours of the morning everything seemed fine ...then the next day we realised it was busy which is not a problem for us as were a family of 8 anyway but the restaurant was like zoo at feeding time it was dreadful kids picking at food with their fingers !! Around the...

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1Thank Gemma G
Reviewed 2 days ago NEWvia mobile

I hate to be the bearer of bad news. I'm usually someone who always has something positive to say. I'm not stuck up by any stretch but.... We returned yesterday after a 10 day stay at Club Mac. Myself, my boyfriend and our 10 month old baby. And oh my, what an over-crowded hectic hotel that place is!! I could...

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4Thank Georgia T
gsd526, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Guest. We are sorry that you had some experiences that was not to your liking. If you had any issues with the food you were served at any time then I wish that you would have brought this to our attention as we would have followed up your complaint. Club Mac is a well established and professional business and...

Reviewed 2 days ago NEWvia mobile

We stayed at the Club Mac for 7 nights between 16 and 23 May, with 4 adults and 4 children (aged 2, 7, 9 and 13) in our party. We can't fault the hotel and were very impressed. The hotel is immaculately clean, with staff working constantly to maintain the high standards. We stayed in standard rooms which were perfectly...

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3Thank Liz H
gsd526, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Guest Thank you very much for taking the time to post a such a lovely review of your holiday. We are thrilled that your children had such a fantastic time here with us and that you plan to return next year. We certainly look forward to welcome you all back. Kindest Regards. Guest Satisfaction Dept.

Reviewed 3 days ago NEWvia mobile

Stayed a week 17th-24th May 2017 and couldn't fault the hotel at all. Brilliant entertainment, (Nathan and Elaina, the entertainers made it even better!) The Guest Satisfaction Department did their upmost to ensure my friend enjoyed his 18th Birthday in the week we stayed. Unfortunately, the looky looky men are a tad annoying but nothing to do with hotel and...

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2Thank Daniel M
gsd526, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Guest Thank you for posting a five star review, we are delighted that you and your friend had such fun here with us and a great 18th Birthday and we sincerely appreciate your kind words about our staff. Thank you again for your kind comments and hope to welcome you back in the near future. Kindest Regards Guest Satisfaction...

Consett, United Kingdom
Reviewed 3 days ago NEW

My husband and myself had a really lovely holiday with our two children. It was a lot more stress free than I had imagined as its so child friendly and safe. Could chill near the pool side watching our children whilst knowing they were safe, particularly the Dragon pool. The train that goes around The lake twice a day was...

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3Thank Gemma G
gsd526, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Guest. Thank you for you lovely comments about the facilities and amenities offered here at Club Mac. As for the family behaving badly I can assure you anti-social behaviour has serious consequences at Club Mac as our guests' well-being is of paramount importance. We sincerely apologise for any upset caused to you or your family, year by year we...

Reviewed 4 days ago NEWvia mobile

Just returned from what was supposed to be a 7 day family holiday with my partner and 2 sons but was that bad we got a flight home after 24 hours. Please take note that ALL bad reviews are true. My double pram wouldn't fit though any doors or lifts in the hotel . Room was very dusty asked numerous...

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6Thank Suzjoe1992
gsd526, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Guest How sorry I am to read your feedback as you have nothing positive to say about our complex at all, we are sorry that our complex did not live up to your expectations. Sincerely Guest Satisfaction Dept.

Reviewed 4 days ago NEWvia mobile

Just returned from club mac and I must say we had a great time .we were a bit wary as been reading the reviews but we thoroughly enjoyed it.the room we had was very small but my daughter and granddaughter had a great sized room.very nice staff everywhere especially in the dining room where they were especially helpful to cater...

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3Thank dunjan
gsd526, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Guest, Thank you for posting a five star review. We are so pleased that you, your family and especially your granddaughter had an absolute ball here with us at Club Mac. We really look forward to seeing you all again in the near future. Kindest regards. Guest Satisfaction Dept.

Sittingbourne, United Kingdom
Reviewed 4 days ago NEWvia mobile

Stayed here for a week 2nd-9th may in the Jupiter hotel , check in was quick and easy and the area was clean and very welcoming staff ; we had lovely weather . When walking round to our hotel and walking into the reception area of the Jupiter hotel it was quite dark and very dated , The room was...

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Helpful?
Thank Lizzie G
gsd526, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Guest, Thank you for you comments. We are sorry that you did not find our food to your liking and must point out that no hotel offer heated outdoor pools, these quickly heat up with the weather and in July/August they are very warm. Also we are sorry that a small minority of our guests may not have behaved...

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08/06/2017 09/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
Club Mac is an all inclusive complex located in Puerto Alcudia, Mallorca. The resort specialises in families and at their disposal there are 100.000 square meters with a wide offer for all tastes. Two natural lakes, one of them with kayaks, water bikes and pedalos, spacious gardens, nine swimming pools, including a splash pool for small children and a river pool, Children Village for children between 4 and 12 years old, two entertainment areas: a spectacular stage with professional shows and another area with live music or entertainment every night, two indoor bars, five outdoor bars, three restaurants, burger kiosk , tennis court, sand multi sports court, mini golf, running track, archery, small train around the complex for the younger ones, souvenir shop, etc.The complex has three buildings in which you will be able to find rooms to suit your requirements. Marte, Jupiter o Saturno, all of them with the same quality and good service and sharing all facilities between them. ... more   less 

Additional Information about Club MAC Alcudia

Address: Avenida Tucan S/N, 07410 Port d'Alcudia, Alcudia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Price Range: $161 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Club MAC Alcudia 3*
Number of rooms: 1024
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Also Known As:
Club Mac Alcudia Hotel Port d`Alcudia
Mac Alcudia Hotel
Hotel Mac Alcudia
Hotel Style:
#3 Top resorts Hotel in Port d'Alcudia
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“if you want a good room chose a different hotel”
287adriand, 21 May 2017 | Read review
“alway go for the Premium Room”
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“Upgrade to superior rooms....worth the extra”
charliew780, 16 May 2017 | Read review
“Overlooking pool”
707annc, 10 May 2017 | Read review
“dont book full stop there are no good rooms”
pamf494, 13 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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