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I stayed in this hotel for 3 nights at the 1st level with balcoony. The room was comfortable, clean and quite spacious. The possibility to have a balcony is great, as you can stand outside enjoying the good weather (in spring and summer). The service...More
So this hotel has become a regular for business trips, firstly it is in a good location and the breakfast is reasonable although the scrambled eggs did not impress us or any other guest, rubber like in texture and appearance they were left.
1 Thank pirateofthecaribbean
Response from ACPonferrada H, Front Desk at AC Hotel PonferradaResponded 22 April 2018
We thank you very much for your comments, it is a way for us to solve the problems and improve our services.
We are sorry for the inconveniences that you found during your staying, we will find the way to create a better...More
Altogether, the hotel is nice and clean. The rooms are to the smaller size, and i would have enjoyed a comfortable chair and some drawers for my clothing so i could have emptied my trolley. Breakfast is included, but the selection is limited, and the...More
Thank Finn K
Response from ACPonferrada H, Director de Recepción at AC Hotel PonferradaResponded 14 April 2018
Dear Mr Finn
We consider your opinion to improve in our work.
We hope you can enjoy during your stay.
This is a nice, clean and modern hotel that i would recommend. Upon arrival, i had travelled for a long time and found that the restaurant is closed on a Sunday. The staff kindly opened the kitchen and cooked a steak for me. The only...More
Modern hotel with friendly service, a nice part of town and not far from city sights, I would be returning to the hotel as a tourist
The breakfast was rich and varied
Room is big and nice, beds are comfortable !!