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Chessington Safari Hotel

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Chessington Safari Hotel
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1,696 Reviews from our TripAdvisor Community

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Showing 1,682: English reviews
Reviewed 3 weeks ago

We booked a safari family room for a two night stay over half term as it was my husbands birthday. We arrived early and checked in the room was damp and dull no bunk beds as requested when I called which our two boys had been excited about and are pictured in the family room booking images. I asked at...

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Helpful?
2Thank Lck1981
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review your recent experience at Chessington World of Adventures Resort. We are very sorry to discover that your recent experience did not meet your expectations; we would like to discuss your visit further, therefore please look out for a private message from our team.

United Kingdom
Reviewed 3 weeks ago via mobile

Bought the Zootastic Weekend break on Wowcher. Hotel and park waa great. Lots of family activities within the hotel. Boys loved the Savannah swimming area. The only thing we were disappointed with was the sleeping area for the kids. Room had no theme but view waa great. Staff very friendly and helpful.

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Helpful?
Thank SabzSherdel
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review your recent visit. We are pleased to hear you enjoyed your wild adventure! However, we are sorry to hear elements of your visit did not meet your expectations and we will be passing this feedback onto the relevant teams. We do hope we can welcome you back to the Resort again soon!

Poole
Reviewed 3 weeks ago via mobile

I booked a weekend away for my family for a Zootastic weekend and it was brilliant. My two childeren (4y and 2y) enjoyed it from the second we got there and are still talking about it now. The staff were all friendly and helpful with any questions we had. The room was perfect with a few over the giraffe enclosure....

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Helpful?
Thank jandgdaddy
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review your recent visit to the Resort, it’s wonderful to hear that you and your adventurers enjoyed your visit; we hope that we are able to welcome you back to the Resort again soon!

Bristol, United Kingdom
Reviewed 3 weeks ago via mobile

It was our first time at chessington and absolutely loved it and will be coming back soon when the theme park opens. Lovely girl at reception Betty was really helpful with everything. Room was clean and cosy we had a lovely view,make sure when you make your booking to request it We had dinner at the zafari bar&grill restaurant the...

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Helpful?
Thank Sophia_P88
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review your recent visit to the Resort, it’s wonderful to hear that you and your adventurers enjoyed your visit; we hope that we are able to welcome you back to the Resort again soon!

Minneapolis, Minnesota
Reviewed 3 weeks ago

excellent!!!! customer service the stuff the hotel the food the place all of it 100% excellent I will go back and do it again and again! it is next to the Chessignton World of Adventures in England. The location is great outside London if you want to move around England freely. I don't have enough words to thank the hotel...

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Helpful?
Thank KarinaRodriguez-44
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review your recent visit to the Resort, it’s wonderful to hear that you and your adventurers enjoyed your visit; we hope that we are able to welcome you back to the Resort again soon!

Reviewed 4 weeks ago

We had looked forward to taking our 2 boys for ages. Wish we had not had bothered.4 hour journey to be told we could not eat in the restaurant until 8.15. we could not check in until 3. we arrived at 3 first job book a table we were told we should have booked earlier? Staff with no training. So...

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Helpful?
Thank mike h
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review your recent experience at Chessington World of Adventures Resort. We are very sorry to discover that your recent experience did not meet your expectations; we would like to discuss your visit further, therefore please look out for a private message from our team.

Reviewed 4 weeks ago via mobile

This is our second visit to the Safari hotel. Our last visit was 3 years ago. Again, we were blown away the quality of everything. Every member of staff treated myself and my family with upmost respect and were so helpful, going above and beyond what was expected to make us comfortable and to give us a memorable stay. Whilst...

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Helpful?
Thank Amy N
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review your recent visit to the Resort, it’s wonderful to hear that you and your adventurers enjoyed your visit; we hope that we are able to welcome you back to the Resort again soon!

London, United Kingdom
Reviewed 4 weeks ago

I booked online and the week before we were due to arrive, I received further info on the activities taking place over half term. I made a plan of what to do from the list and times of activities given. There was phone number to call and book a slot for the pool but as I knew we were arriving...

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Helpful?
Thank Liz M
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review your recent visit to the Resort, it’s wonderful to hear that you and your adventurers enjoyed your visit; we hope that we are able to welcome you back to the Resort again soon!

Reviewed 4 weeks ago via mobile

I recently stayed at the Safari hotel with my little girl, boy and wife for my little girls 4th birthday. We drove from Leeds and it took 4.5 hours to get there. Once we checked in we went to go swimming only to be told it was fully booked and had to go back at 9am the following day!! After...

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Helpful?
3Thank Matt M
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review your recent experience at Chessington World of Adventures Resort. We are very sorry to discover that your recent experience did not meet your expectations; we would like to discuss your visit further, therefore please look out for a private message from our team.

Leeds, United Kingdom
Reviewed 4 weeks ago via mobile

Although the hotel is lovely and the staff also, I have to say extremely disappointed!!! Went from the 18th-20th, for a treat with my daughter. Not even a third of the park was open (even though it said you got free entry to the park and zoo). Yes the zoo was open and I think one small ride and the...

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Helpful?
1Thank karl04
ChessingtonResort, Manager at Chessington Safari Hotel, responded to this review

Thank you for taking the time to review your recent experience at Chessington World of Adventures Resort. We are very sorry to discover that your recent experience did not meet your expectations; we would like to discuss your visit further, therefore please look out for a private message from our team.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Wake up to an African inspired reserve with zebras, antelopes, ostriches and the very rare Scimitar Horned Oryx roaming freely before your very eyes - it's the ultimate room with a Zoo! The hotel is perfect for family breaks with safari theming, African Adventure rooms, Penguins of Madagascar themed rooms, an indoor swimming pool, the family friendly Savannah Splash, gym & spa and the fantastic Zafari Bar & Grill. The hotel is part of the Chessington World of Adventures Resort and is just a few strides away from the Park. On weekends and during school holidays there are also animal meet and greets and character breakfasts. The hotel also has state of the art corporate facilities with 6 meeting rooms all with natural daylight, air conditioning and high speed internet access. At the theme park take on the KOBRA, our exciting spinning disc ride in Wild Asia, soar on the Vampire roller coaster through the depths of Transylvania or take a fiery spin round Dragon's Fury. Take a walk on the wild side with tigers, lions and gorillas in the Trail of the Kings, go underwater with sharks and stingrays in the SEA LIFE centre or journey to our new Wanyama Village & Reserve where the zebras and antelopes roam. ... more   less 

Additional Information about Chessington Safari Hotel

Address: Leatherhead Road | Chessington World of Adventures Resort, Chessington KT9 2NE, England (Formerly Holiday Inn London - Chessington)
Region: United Kingdom > England > Surrey > Chessington
Price Range: $172 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chessington Safari Hotel 3.5*
Number of rooms: 150
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Also Known As:
Holiday Inn London - Chessington Hotel Chessington
Holiday Inn Chessington
Chessington Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Chessington Safari Hotel staff and other travellers.
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Questions? Get answers from Chessington Safari Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms above the first floor have a better view”
 of 5 bubbles Simmo42, 20 Mar 2017 | Read review
“If you are travelling with kids, and the visit is for them, go for a themed room.”
 of 5 bubbles Chris77B, 6 Mar 2017 | Read review
“Book a themed room as the other are lacking in decor and old”
 of 5 bubbles Lck1981, 5 Mar 2017 | Read review
“any room second floor”
 of 5 bubbles KarinaRodriguez-44, 27 Feb 2017 | Read review
“Dont bother with view rooms as animals are not always allowed into the main paddock so you may not be able to see them anyway.”
 of 5 bubbles calistat2014, 18 Feb 2017 | Read review
5 of 5