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All reviewsitalian restaurantfour posterexecutive roomsteaklovely hotelbirthday treathotel bartea making facilitiesfull englishfried eggscooked breakfastattending a weddingcourse mealwould recommend this hotel to anyonean overnight stayexcellent value for moneybuffet style
We stayed one night Sat 5th May (staying for the football - which is on opposite side of the town). It was good in some ways, but not others. If room had been better it would have been very good value for money, with breakfast...More
Response from rsdeckers, Guest Relations Manager at The Royal Toby HotelResponded 1 week ago
Thank you for taking your time to let us know about your recent experience. We really appreciate guest feedback as this makes us good at what we do and assists us greatly when looking at areas which may need improving.
We are very...More
Another great meal at The Royal Toby ,I had the Jim Bean Burger which had all the expected flavour and the meat was of good qulaity .My wife had the Sea Bass which was well cooked and full of flavour .........a trio of deserts followed...More
Response from rsdeckers, Guest Relations Manager at The Royal Toby HotelResponded 2 weeks ago
Thank you for your lovely feedback.
We really appreciate you taking the time to let us know about your recent dining experience.
We have passed all of your kind comments onto the team and we very much look forward to your next visit.
24th May sees new data protection laws this hotel has prepared by only providing WiFi if you agree to sharing all information on your device and as used with the WiFi provider and hotel. Lazy and not trying to make the customer happyMore
Thank Jeremy E
Response from rsdeckers, Guest Relations Manager at The Royal Toby HotelResponded 4 weeks ago
Dear Jeremy E
As you can see from this, you have complete...More
Another accolade for the toby, were there yesterday with friends to celebrate our silver wedding, the advanced planning we did with them was terrific, very helpful.
When we arrive yesterday, we got a terrific welcome.
All our friends raved about the food, really was exceptional....More
Response from rsdeckers, Guest Relations Manager at The Royal Toby HotelResponded 9 May 2018
Thank you for posting such a complimentary review following your recent dining experience at the Royal Toby.
We are really pleased to hear you all thoroughly enjoyed yourselves.
When you get chance, be sure to take a look at all our latest offers...More
My partner booked this venue for our wedding on in 2015! £500 deposit paid. We then unexpectedly got pregnant so asked to rearrange or cancel the booking, still more than 20 months before the wedding, plenty of notice and not a late cancellation. They have...More
Response from rsdeckers, Guest Relations Manager at The Royal Toby HotelResponded 5 weeks ago
Dear Mr Kenworthy
The request was to cancel the wedding not re-arrange, our terms are standard within the industry and were agreed by the parties involved, of which you were not one. We responded in 2016, we have had no further correspondence regarding this until...More