We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Runcorn

761 reviews
Save
Traveller (153)
Room & Suite (76)
Dining (27)
Overview
  • Excellent20%
  • Very good39%
  • Average25%
  • Poor9%
  • Terrible7%
Travellers talk about
“coach parties”(11 reviews)
“coach trip”(13 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Runcorn
Special Offer: Save on Hotel Packages!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (761)Write a Review
Filter reviews
743 results
Traveller rating
155
274
189
71
54
Traveller type
Time of year
LanguageEnglish
More languages
155
274
189
71
54
Show reviews that mention
All reviewsnational holidayscoach partiescoach tripbreakfast staffnice staywould stay againevening mealstayed here for one nightreception areacomfy bedbreakfast was excellentcar parkself servicechester zootea and coffeefull englishcooked breakfast
FilterEnglish
Updating list...
1 - 5 of 743 reviews
Reviewed yesterday via mobile

Nice room with nice bathroom and good shower. Good facilities including gym, steam room,sauna in changing rooms, pool and hot tub. The bar and restaurant were also nice with good pizzas but expensive drinks.

Thank Amelia H
Hotel's Favourite
Reviewed 2 January 2018 via mobile

We stayed here for 2 nights and booked the New Year’s Eve gala. The first thing We want to say is that the staff are very friendly,Helpful and professional. We don’t normally mention people by name but two girls Sam and Ellis are a credit...More

Thank June W
Response from Ops_hiruncorn, Guest Relations Manager at Holiday Inn RuncornResponded 5 January 2018

Dear Guest, WOW!! thank you so much for our fabulous review, I will pass on your lovely comments regarding our team and in particular Ellis and Sam. We look forward to seeing you at New Year's Eve 2018! We hope to see you soon. Thanks...More

Reviewed 1 week ago via mobile

stayed here 2 nights hotel is clean and inviting staff friendly rooms in need of some tlc clean but bsthroom door is all rotten at bottom shower overflows onto floor kettle leaks heating is a bit noisy thats in executive room 425 so not sure...More

Thank colin j
Response from Ops_hiruncorn, Guest Relations Manager at Holiday Inn RuncornResponded 1 week ago

Dear Guest, Thank you so much for scoring us a 4 out of 5 star review. I will pass on to the maintenance team about room 425 to sort out the issues with cleanliness and painting. We hope to see you again at Runcorn In...More

Reviewed 2 weeks ago

Whilst I put tge first visit and noisy radiator down to a one-off, sadly disappointed to be given a room with dust all over the place. Not what you expect to be confronted with at all, especislky as the hotel interior looks nice and clean....More

Thank Sandra K
Response from Ops_hiruncorn, Guest Relations Manager at Holiday Inn RuncornResponded 2 weeks ago

Dear Guest, I am disappointed to hear that this was your second visit at the hotel and had the same re-occurring problems. We have just received the go-ahead to redo the air-con system within the hotel and work has started as off today. If you...More

Reviewed 3 weeks ago via mobile

I booked two rooms one for my elderly disabled parents, they loved it. The rooms were good. The facilities in the health club were also appreciated. Best of all were the staff. They came across genuine supportive, helpful, sociable & personable which ment a lot...More

Thank ian i
Response from Ops_hiruncorn, Guest Relations Manager at Holiday Inn RuncornResponded 3 weeks ago

Dear Guest, Thank you so much for your feedback, I have shared this with the rest of the hotel. We hope to see you again in 2018. Many Thanks, Elizabeth

View more reviews
PreviousNext
123456149
About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$59 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$59 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (153)
Room & Suite (76)
Dining (27)
Pool & Beach (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
lynn t
13 October 2016|
AnswerShow all 2 answers
Response from Andrew T | Reviewed this property |
Hi, the pool and gym are free. There are also sauna, steam room and jacuzzi facilities, also free. I think the opening hours are 0700 to 2100 all week - maybe an hour earlier closing on weekends. Hope this helps.
2
Votes
Vicky A
6 October 2016|
AnswerShow all 5 answers
Response from acepower84 | Reviewed this property |
I never saw any during my stay either.
0
Votes
JessicaXo18
23 July 2016|
AnswerShow all 7 answers
Response from Joan M | Reviewed this property |
Not much. More like pubs that do meals.
1
Vote
PreviousNext
12
Room Tips
"take some WD40 for squeaking cleaning trollies. or you wont get a lie in..."
Read review
"Not able to say which rooms are best as we were on the reception level but we had a lovely view over the car..."
Read review
"The rooms on the back have a better view"
Read review
"Rooms very clean and tidy, fridge in our room and was well serviced"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing