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All reviewsnational holidayscoach partiescoach tripbreakfast staffnice staywould stay againevening mealstayed here for one nightreception areacomfy bedbreakfast was excellentcar parkself servicechester zootea and coffeefull englishcooked breakfast
Nice room with nice bathroom and good shower. Good facilities including gym, steam room,sauna in changing rooms, pool and hot tub. The bar and restaurant were also nice with good pizzas but expensive drinks.
We stayed here for 2 nights and booked the New Year’s Eve gala. The first thing We want to say is that the staff are very friendly,Helpful and professional. We don’t normally mention people by name but two girls Sam and Ellis are a credit...More
Thank June W
Response from Ops_hiruncorn, Guest Relations Manager at Holiday Inn RuncornResponded 5 January 2018
WOW!! thank you so much for our fabulous review, I will pass on your lovely comments regarding our team and in particular Ellis and Sam.
We look forward to seeing you at New Year's Eve 2018!
We hope to see you soon.
stayed here 2 nights hotel is clean and inviting staff friendly rooms in need of some tlc clean but bsthroom door is all rotten at bottom shower overflows onto floor kettle leaks heating is a bit noisy thats in executive room 425 so not sure...More
Thank colin j
Response from Ops_hiruncorn, Guest Relations Manager at Holiday Inn RuncornResponded 1 week ago
Thank you so much for scoring us a 4 out of 5 star review. I will pass on to the maintenance team about room 425 to sort out the issues with cleanliness and painting.
We hope to see you again at Runcorn In...More
Whilst I put tge first visit and noisy radiator down to a one-off, sadly disappointed to be given a room with dust all over the place. Not what you expect to be confronted with at all, especislky as the hotel interior looks nice and clean....More
Thank Sandra K
Response from Ops_hiruncorn, Guest Relations Manager at Holiday Inn RuncornResponded 2 weeks ago
I am disappointed to hear that this was your second visit at the hotel and had the same re-occurring problems. We have just received the go-ahead to redo the air-con system within the hotel and work has started as off today.
I booked two rooms one for my elderly disabled parents, they loved it. The rooms were good. The facilities in the health club were also appreciated. Best of all were the staff. They came across genuine supportive, helpful, sociable & personable which ment a lot...More
Thank ian i
Response from Ops_hiruncorn, Guest Relations Manager at Holiday Inn RuncornResponded 3 weeks ago
Thank you so much for your feedback, I have shared this with the rest of the hotel.
We hope to see you again in 2018.
Hi, the pool and gym are free. There are also sauna, steam room and jacuzzi facilities, also free. I think the opening hours are 0700 to 2100 all week - maybe an hour earlier closing on weekends. Hope this helps.