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Holiday Inn Runcorn

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Traveller (153)
Room & Suite (76)
Dining (27)
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Overview
  • Excellent20%
  • Very good39%
  • Average25%
  • Poor9%
  • Terrible7%
Travellers talk about
“executive room”(30 reviews)
“coach parties”(11 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (784)
There are newer reviews for Holiday Inn Runcorn
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766 results
Traveller rating
161
282
193
75
55
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LanguageEnglish
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161
282
193
75
55
Show reviews that mention
All reviewsnational holidaysexecutive roomcoach partiescoach trippool and gymbreakfast staffnice staywould stay againstayed here for one nightevening mealcomfy bedbreakfast was excellentcar parkself servicechester zoofull englishcooked breakfast
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141 - 145 of 766 reviews
Reviewed 5 February 2017 via mobile

I've stayed at this hotel with work for over 5 years and it's been really good. There was a management change recently and, since then, things have taken a downward spiral. Last time I visited I was given a room that was already occupied and...More

Thank CrispyTrips
Management response:Responded 6 February 2017

Thank you for taking the time to write a review, I was very disappointed to read your comments regarding the issues that you have experienced during your recent stay, I would like to be able to discuss these problems in more detail I would be...More

Reviewed 5 February 2017 via mobile

The hotel is signposted from the main road and has a large car park. Check in was pleasant and I had a good sized room with plenty of work space. Wifi was decent and the room was quiet. Food was nice, quicklt served and a...More

Thank MarcusHurley
Reviewed 2 February 2017

The hotel is very good. stayed for two nights. They have all needed facilities. The staff is very welcomming . The room is nor that big (even the executive room) . not far from shopping area. the rooms are clean. and wifi works perfect. will...More

Thank Itain
Management response:Responded 3 February 2017

Thank you for your recent review, I was very pleased to read that you found all the staff to be welcoming, we do hope that we have the opportunity to welcome you back again very soon. Andrea Burton

Reviewed 1 February 2017

Looked like New carpets had not been hovered, fluff all over in corridors. Problem with out tv so staff offered us a complimentary drink which was a big disappointment when it arrived. Wonderful party eve dinner followed next morning by cold coffee and lukewarm breakfast....More

Thank Janet T
Management response:Responded 3 February 2017

Thank you for taking the time to write a review, I was very disappointed to read that you found the hotel to be dated, all of our 153 bedrooms have recently been refurbished and the carpets in the bedrooms and corridors are all new. I...More

Reviewed 22 January 2017 via mobile

Stayed here on business last week, there were some issues on check in with the room cards (problems do happen!) but the way the staff dealt with it was very good, food was really nice and room great. Will certainly return

Thank Dan N
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$71 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$71 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (153)
Room & Suite (76)
Dining (27)
Pool & Beach (5)
Business Centre & Event Rooms (2)
Questions & Answers
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Kelly W
26 March 2018|
AnswerShow all 3 answers
Response from Beverley L | Reviewed this property |
people from our party got a taxi to nearest town. we just stayed in hotel x
1
Vote
lynn t
13 October 2016|
AnswerShow all 2 answers
Response from Andrew T | Reviewed this property |
Hi, the pool and gym are free. There are also sauna, steam room and jacuzzi facilities, also free. I think the opening hours are 0700 to 2100 all week - maybe an hour earlier closing on weekends. Hope this helps.
2
Votes
Vicky A
6 October 2016|
AnswerShow all 6 answers
Response from Tratumacc | Reviewed this property |
Yes they do saw a big beautiful dog in there whilst we stayed
0
Votes
Room Tips
"Haven’t got one, we always seem to be ‘below ground’ though!"
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"not really are room was very small"
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"its a bit small, but cosy.."
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"Our room was definitely not a family room"
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