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In the heart of Wales' enchanting and traditional market town of Newcastle Emlyn and with stunning countryside, picturesque beaches and historic sites just a short distance away, Gwesty'r Emlyn Hotel is the perfect place to visit.A complete refurbishment has transformed this 300 year old coaching Inn to give you the best of both worlds with contemporary chic and traditional accents sitting side by side.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English
Location
Bridge Street, Newcastle Emlyn SA38 9DU Wales
Emlyn Hotel
723 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Stayed on a TravelZoo offer and after reading some of the reviews I was a bit apprehensive especially as it was a gift for my partner. Thankfully had very little to worry about. The location is great there are castle ruins and a lovely walk along the river within walking distance. But you can also visit some of the local beaches and if you fancy travelling further afield to Tenby or Aberystwyth which we did. We were greeted by the lovely receptionist who advised us that due to our room having maintenance done we had been upgraded to a suite which was a lovely gesture. The room was outside of the hotel just a short walk down the road with no parking but that was not a huge issue we could park long enough to unload the car. The room was fabulous, spacious lounge and bedroom and an amazing bathroom. Sadly there is no view out of the front window as there is a property directly opposite. I used the gym that was small but had enough equipment for me to get a decent workout done. There was no water available not sure if this is a covid thing as there were lots of empty bottles next to the water machine. Breakfast was lovely continental plus choices other than the full breakfast which you don't always get. So as we were staying for 3 nights i decided to have all 3 and all 3 very good. Just a few negatives. Check-in was 2pm we arrived just after but our room wasn't ready. The receptionist could not have been more apologetic though so we were ok with it just went next door to the pub for a drink. The television in our lounge was not working properly we reported it and were told that maintenance would be advised on Monday but it was not fixed for the duration of our stay. it wasn't a huge issue as we were out most of the day but as we had the luxury of a suite it would have been nice to have been able to have full use of it rather than just sitting on the bed to watch telly when we got back. There was a problem with the lock on the front door it was quite difficult to open from the outside and more worryingly from the inside. If there was an emergency and we needed to get out in a hurry that would not have been possible. We mentioned it to the cleaners when they came on the Monday and they said that they would report it again nothing was done during our stay. The bedroom gets very hot even with the radiator off so sleeping comfortably is an issue. There is a fan in the room which we used on the second night and it worked a treat and is very quiet. We decided to eat in the restaurant on one evening and as breakfast was so good we had high expectations sadly we were very disappointed. As a previous reviewer has mentioned it is very burger dominant with only 3 other options. My partner opted for the chicken goujons to start which we are pretty sure were a famous frozen brand! He chose a burger which he enjoyed but did say that it was a bit too big and he has a very big appetite but struggled with it. I chose the sea bass which was not very appetising at all. I see people have said that the menu is to be changed and we really hope so as we would like to return to the hotel and give it a another try. Final note has to go to the staff each and everyone of them that we came into contact with are a credit to the hotel, polite friendly and helpful. Yes we had a few niggles but we would 100% stay here again in part due to the fantastic customer service.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I visited this hotel today with a friend who was taking photos for a wedding, the place is lovely with some quaint little cozy seating areas, the staff are extremely helpful and really pleasant. Julie the wedding organiser is so professional and her attention to detail is second to none. The venue was absolutely gorgeous, the area where the wedding ceremony took place was so pretty and the foyer leading to it was lovely. The staff were on hand all the time helping guests and directing them to where they needed to be, It had beautiful well kept gardens perfect for wedding photos with lots of little different areas for different arrangements of photos for small or larger weddings. A lovely seating area at the top looking down on well kept, beautiful gardens. Once the photos were taken it was back into the main room for the wedding breakfast Wow what a transformation it looking stunning with beautiful arranged tables. We were not actual guest but we were offered food from Julie which was so nice she didn’t have to do that, the food was WOW absolutely delicious and we sent clean plates back and my friend said 🙈 if I was at home I would be licking this plate 🤣🤣 I totally agree. Well done to all the young staff you were so professional and I was impressed that’s every table was serves like a military operation amazing to see , Well done all I would 100% recommend this place .
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Date of stay: September 2024Trip type: Travelled with friends
Room Tip:Stunning hotel with amazing food
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have just spent 2 nights at the hotel as we needed to attend a family event nearby. We stayed in a classic double room which was positioned at the side of the hotel rather than in the main building. This suited us perfectly as we were able to return after the main door was locked at 10pm! The room was very clean, compact, but enough room for 2 with a small wardrobe area, a comfy bed and a fabulous shower. The breakfast was lovely and the lady serving was very friendly and efficient. We would perhaps have preferred to have the option to eat a little later as the kitchen closed at 9am, but we appreciate that this makes business sense as the hotel clearly provides a service for local workmen who want to eat early. Ample parking too
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked this on booking.com and we were pleasantly surprised! This hotel appears very rustic externally, but inside is of a very good 3/4 star standard. It's a larger hotel having been much extended on the recent past.
We booked a premium room for one night including breakfast. The accomodation was very clean and modern in decor, with a large bathroom, with both bath and a shower over, so not ideal if you are less mobile, although I am not sure whether other more accessible room's are available? Our allocated room was up 2 flights of stairs in the main building and no lift, so not ideal. The room was quiet with a very comfortable bed.
We had reserved a table for dinner and the menu whilst not extensive and was priced at the higher end of typical prices. 2 main courses and a single dessert, a beer, was in excess of 50.00 pound's. The food was well cooked and presented, so O.K. There were veggie options.
The breakfast which was included in our room rate on booking.com, was excellent both in choice, was well cooked and presented. Our room rate was 89.00 pound's including breakfast.
The hotel offer's secure parking, which was included in the room rate, but we noticed the hotel does charge for parking, so worth checking, before you book?
Overall I would rate this stay as adequate and we enjoyed our stopover.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was a birthday treat for my husband. The hotel staff were very young and not very efficient, but were very friendly. Our room was large and noisy as it overlooked the street. Secondary double glazing in the bedroom was not that effective and the blind peg had obviously come out of the wall so the blind was held up by wrapping the cord around a plug in use for the television. None of the blinds worked well. There was no secondary glazing in the bathroom, where examination found the window to be rotting wood and covered with black mould. The mould extended to the grout around the shower in the bath, where it was quite obvious cleaning had only ever been done leaning over the bath and doing what could be reached. The radiator in the bathroom didn't work so it was very cold and the lights were dim. We reported both the blind and the radiator problem to reception who said it would be fixed but, 48 hours later when we left, nothing had been done. In the bedroom, the 'reading lights' were several feet up from the bed, suspended from the ceiling so reading without disturbing my husband wasn't an option. The rest of the lighting was by spotlights in the ceiling and there was no reading light at the table and sofa end of the room. The dinner - in both the restaurant and the bistro where the menu was identical - was small and expensive tapas plates. It was delicious, but very expensive, and an indifferent Merlot set us back more than £10 a glass. Breakfast was indifferent - dreadful murky liquid masquerading as coffee, bacon (streaky) which had obviously sat in the oven for a considerable time, cheap sausages and really not up to the standard suggested by the price of the hotel.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:We went at the end of March - I don't see how they would cope later in the year !
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We travelled as a family and had two rooms. The executive double room in the coach House was spacious, quiet and comfortable. The twin room in the main hotel was generally comfortable, with occasional disturbance from within the hotel. The staff were friendly and helpful throughout our stay. What let it down was the breakfast. We were offered a cooler breakfast but the items were not of good quality and were not cooked well. There was also a choice of cereals, fruit, yogurt and toast.
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Date of stay: August 2021Trip type: Travelled with family
Room Tip:Parking is limited
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our cousins wedding on Saturday 8th February. Whilst on booking direct we paid more because the wedding was on that weekend, if we booked through an online portal we would have had the room half the cost. On arrival we were told that we couldn’t check in to our room until 2pm, the wedding was at 12.30pm. We were told that we can pay extra to have the room earlier, £10 (per hour!) the fact they offered this to us proved the room was actually ready but they still wouldn’t let us check in before. We were offered the Spa to change and freshen up in, this was just big enough for 2 people with a shower, there were no towels, when I asked at reception for towels I was told there weren’t any, we had to use our own. We obviously didn’t come with any as it’s a hotel that supplies them! Nope not the case. When my sister arrived to check in and she had a small baby her room was a larger one with a cot, they charged her more for the cot even though it was free (which they then refunded), they also put her on the 3rd floor with no lift so we had to carry the pram up 3 flights of stairs. Didn’t mind too much but they could have told her that on booking when she called. 2.10pm came and we checked in, we were given our room and proceeded to find it, which was out the front door, down the street and into the room. We were making ourselves at home, when a knock on the door came and they had given us the wrong room, back up the street and to a small room upstairs just big enough for the double bed. Food service at the wedding, there were 8 tables with 12 people sitting (total 96 people) for the main course, after table 6 was served there was a 45 min wait for the last two tables to be given the main course. The service from the staff was good however the delay in food arriving was a little concerning. Drinks at the hotel are just overpriced, when a large coke costs £3.20 and you have to re mortgage your home to purchase an alcoholic one something is not right. Breakfast in the morning, rather than accessing the bistro to go to the function room, all visitor were forced outside in the rain to the function hall to eat, I think this is awful for their staff to do this when access to the function room is available thought the bistro. Overall our experience of this hotel is enough for us never to stay there again. The receptionist was abrupt, rude and not helpful at all. The staff were generally okay but with everything that happened that day it really put a downward smile on the wedding for us.
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Date of stay: February 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Venture29573340292, Manager at Emlyn Hotel
Responded 12 Feb 2020
Thank you for your review C6375KCmarkr - we are sorry to read that you did not enjoy your recent experience at the Emlyn Hotel. Whilst our housekeeping team strive to have all rooms ready earlier when possible, the hotel operates a check in time of 2pm as this is when we guarantee that all rooms are ready. This is our policy for each day, including wedding days unless the couple have exclusivity of the rooms the day prior - which was not the case on this occasion. Paying a fee for an early check in covers the cost of additional housekeepers to ensure this early time for any guests wanting to pay for this service. Our check out time is 11am and as you had arrived at 10am it was not possible for us to check you into your room at that time. Our apologies that you had been given the incorrect room number, this was an honest mistake made by our receptionist. All rooms are fully allocated by the bride and groom from a detailed list (which includes room type and location). Wedding guest rooms are not chosen by the hotel. It is the responsibility of the wedding couple to advise the couples of their room allocation. Food service was prompt on the wedding day; our apologies if you felt the wait was too long between the last 2 tables, however all main dishes were served to all 9 tables in under 30mins. We are saddened to hear that you viewed Clare to be abrupt, rude and not helpful at all. Clare's kind nature, professionalism and sunny personality holds her in high esteem with guests and staff members alike. Whilst every effort was made to ensure you had a wonderful stay, we appreciate that it is not possible to please all guests at all times. The feedback we received from guests during the day and upon check out was positive, with all guests including the bride and groom praising the hotel and its staff - it is disappointing to read therefore that you did not have the same experience. Kind regards Nia Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a real surprise. It’s a really nice hotel in a small Welsh market town. The building is very nice, the rooms are comfortable and well decorated and extremely comfortable but the stars are the staff, especially the restaurant staff. Breakfast is a real highlight with an excellent Eggs Benedict in the menu alongside the traditional sausage, bacon and eggs. If you want a great hotel in a lovely part of the world, this is a great place to stay.
One warning - if you follow your satnav it will take you the front of the hotel and the ‘just wide enough’ archway. Don’t do it - you’ll likely scratch your car. There is a proper entrance tucked away on the side-street adjacent to the hotel.
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nice hotel to stay in, stayed in the bridal suite, really nice. Great location to get to Cardigan bay, went on a dolphin trip, £20 per person, say a couple but could have seen them from the bay or hill tops, as it goes, the mother and it's pup were spoted in the bay where we were enoying fish and chips.
good places to eat and walk round here. watch out for the tight roads.
Never got to try the restaurant, covid, but breakfast was OK
Good parking.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed 2 nights on the very good travelzoo offer and used the hotel as a base for visiting St David’s and Porthgain . We have stayed many times before and always enjoy . The room was very good and the staff were all very nice and helpful .The only disappointing aspect was the dinner menu - burgers were the mainstay on the menu and there were only a few other choices . Years ago when we visited the menu was excellent . Breakfast however was very good .We were told on check out that the restaurant was in line for decoration and that the menu would be changed so hopefully when we next visit ( which we definitely will !) there will be many more choices !
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good morning, I can only vouch for the rooms I have stayed in: Room 30 & Room 2. Both of these rooms had excellent WIFI and I have never been charged for use. Regards Patrick
There are more places to choose from in the Newcastle Emlyn area.
PRICE RANGE
S$121 - S$139 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomWalesCarmarthenshireNewcastle Emlyn
NUMBER OF ROOMS
29
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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