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Sol Cayo Coco

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Sol Cayo Coco
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3,737 Reviews from our TripAdvisor Community

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Showing 2,897: English reviews
Stafford, United Kingdom
Reviewed yesterday NEW

This was our third visit to Sol Cay Coco and we were not disappointed. Check in was speedy and bell boys were available to help with suitcases if needed. Rooms are spacious and have a fridge for chilled water which is provided daily. Towels can be changed daily but as the hotel is environmentally friendly you can choose whether to...

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2Thank Lynda K
Reviewed yesterday NEWvia mobile

Stunning hotel 3rd visit friendly helpful and absolutely great staff made us feel really welcome and looked after us at every meal time. Thank you yulka perez in particular you made our visit extra special with your friendliness professionalism. Hope to see you again next year xxx

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Thank Sue W
Ashton in Makerfield, United Kingdom
Reviewed yesterday NEWvia mobile

Had a fantastic time here, staff was amazing. The restaurant was lovely, one lady stood out the most. She was a waitress in the restaurant her name is Yulka. She couldn't do enough to help you and was so very friendly. Always there to help what ever the problem. I would love to go back just to see her.

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Thank linds_nev
A TripAdvisor Member
1 review
2 helpful votes
Reviewed 2 days ago NEWvia mobile

Another excellent stay at the sol. Repairs ongoing but did not interfere with or spoil our holiday staff as wonderful as ever nothing too much trouble to name a few Mario in the restaurant very good service courteous at all times and always remembered our names blanca as polite as always sorting the bookings for the a la Carte restaurants...

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2Thank A TripAdvisor Member
Toronto
Reviewed 3 days ago NEW

We have visited Cayo Coco several times but this was our first stay at the Sol. Our experience was top-notch all the way, starting with Air Transat's great rep, Catherine who was warm, professional, brilliantly organized and helpful. One of the best briefings we have experienced. The reception staff were helpful, charming and quite lovely. We particularly enjoyed the work...

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2Thank Fidel47
Salzburg, Österreich
Reviewed 5 days ago NEW

Everything perfect - room, beach (very clean - prefer the playa larga, it's quieter), food (although somehow strange that food is so much wasted by guests on an island that rations food for their own people) and above all: the lovely staff - everyone, from lobby, camareras, cooks, Blanca at the Lobbybar, Orlando and Juan from the Snack Bar, the...

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3Thank christina594
Naivi Q, Director Comercial at Sol Cayo Coco, responded to this review

Dear Christina: Thank you very much for all your nice comments and for recommending our hotel to other tripadvisor readers. We are pleased that you felt like your home and and we are also glad to read that you had an enjoyable holiday and that you would definitely return to our hotel. Thank you on behalf of all our staff...

Reviewed 1 week ago via mobile

First trip for all seven of us to the Sol Cayo Coco with an extra week for my girlfriend and myself. The best beach that is cleaned daily and by walking down the beach to other resorts, we realized the Sol was the grandest. The other beach's were very small and crowded. The food was just fine for Cuba so...

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5Thank Orwellia
Naivi Q, Director Comercial at Sol Cayo Coco, responded to this review

Dear guest; Thank you very much for all your excellent comments. I would like to express our appreciation to your nice words about your stay with us, but mostly about our staff. I will forward your review to all oh them. We feel very proud you had such great time and we hope that you can visit us again next...

Victoria, Canada
Reviewed 1 week ago

Room: Average, air conditioned. No complaints. Beds were comfortable. Food: Well, its Cuba food. I'm not very picky but there were quite a few things that weren't very good. I found plenty of stuff to make work though. Staff were great. Not really much leisure or partying. Quiet resort. Cayo Coco doesn't really have anything going on outside the resort...

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1Thank Dustin R
Guillermo S, Director General at Sol Cayo Coco, responded to this review

Hello Dustin; Many thanks for your review .It is totally true that the cays are a quite place to rest and relax , in Cuba you have several destinations where you can found different ambiances , our Hotel offers a good entertainment and a wonderful environment where all the customers be able to enjoy and spend a marvelous time on...

Canada
Reviewed 1 week ago

Oh boy... I waited a long time to gather myself together after staying at this "resort". This is not my first time in Cuba, my first was in holguin at the playa. it was a realy goof experience. you can find it in my profile. So Im not just picky, here we go: Reception: I noticed they give a much...

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6Thank Luz h
Guillermo S, Director General at Sol Cayo Coco, responded to this review

Dear Luz, First of all thank you for writing your opinions in this Web Site . For us, all the reviews are important . Of course we going to correct some points which you mentioned because we want to be better at the future and be able to meet with all the expectations of our clients . Please, give us...

Burlington, Canada
Reviewed 1 week ago

Just returned from a week at the Sol Cayo Coco. This was our 2nd time and it was just as enjoyable as the 1st time. First off almost all hotels in Cuba, unless brand new, are a little dated. But the beautiful beaches and wonderful people who work there call us back again and again. There are 2 beaches you...

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1Thank golret
Naivi Q, Director Comercial at Sol Cayo Coco, responded to this review

Dear guest: Thank you for your visit and your positive review. It was a pleasure to attend you during your stay. We feel very proud you had such great time hear and you think to come back in the future, we hope so. Kind regards from Cuba.

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Free Breakfast
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
A good standard property with an excellent beachfront location. Sol Cayo Coco is the only hotel with access to two different but equally charming beaches, situated amidst gardens and palm grove facing the sea and the white fine sand beach. The hotel is ideal for families with children, couples, honeymooners and weddings. This paradise is the perfect spot to combine great fun with fantastic relaxation. ... more   less 

Additional Information about Sol Cayo Coco

Address: Jardines del Rey | Ciego de Avila, 69410, Cuba
Region: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Price Range: $156 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sol Cayo Coco 4*
Number of rooms: 270
Also Known As:
Sol Cayo Coco Hotel Cayo Coco
Sol Hotel Cayo Coco
Sol Cayo Coco Cuba
Hotel Style:
#4 On the Beach Hotel in Cayo Coco
#4 Luxury Hotel in Cayo Coco
#4 Top resorts Hotel in Cayo Coco
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Questions & Answers

Here's what travellers have asked, with answers from Sol Cayo Coco staff and other travellers.
279 questions
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Questions? Get answers from Sol Cayo Coco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor 2212 and higher for oceanview”
 of 5 bubbles golret, 23 Nov 2016 | Read review
“The rooms were comfy clean and well looked after. Some renovations were being done during our stay but this did not interfere in anyway. All rooms are easily found and with the resort relatively small, no big distance from anything.”
 of 5 bubbles Margo649, 23 Nov 2016 | Read review
“do complain if you not happy , we did get moved to another room but it was not much better”
  • damp coming through ceiling
  • damp between tiles
  • bathroom door
  • living room
 of 5 bubbles simonq95, 8 Nov 2016 | Read review
“we ad ocean view brilliant”
 of 5 bubbles andrea6662015, 8 Nov 2016 | Read review
“Avoid the ground floor. Ground floor rooms can suffer some dampness and plumbing problems (It is built on a mangrove swamp after all)!”
 of 5 bubbles daktari2016, 26 Oct 2016 | Read review
5 of 5