We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Melia Cayo Coco

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Travel Alert: Licensing Restrictions Apply More details
Management photos
Melia Cayo Coco
Melia Cayo Coco
Panoramas (42)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

5,866 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 4,574: English reviews
Start your review of Melia Cayo Coco
 Click to rate
Toronto, Canada
Reviewed yesterday NEW

We stayed in Cayo Coco for one week. Last year we had gone to Curacao, and I'm not going to lie, the experience in Curacao was definitely better, however, Melia Cayo Coco was probably the best hotel in Cayo Coco compared to the other places that we saw. Room: We had a standard room. - Pros: Private, ready on arrival,...

 Report
Helpful?
5Thank dyvyneim
Reviewed yesterday NEW

The beach was amazing but in general the resort was not up to 5 stars international standard. We found that the staff were unprofessional and untrained. On arrival, the staff were unwelcoming and not helpful. We booked 4 nights and we were told that we could not book any of the "a la carte" restaurants during the first 3 days...

 Report
Helpful?
4Thank Makari L
Cape Coral, Florida
Reviewed yesterday NEW

Four of us recently spent a week here. I have heard horror stories of food at Cuban resorts - such was not the case here. The three specialty restaurants were all very good, and the a la carte buffet offered a good varied choice for breakfast, lunch or supper. The rooms, while not the most modern, were very clean, with...

 Report
Helpful?
4Thank Kerry W
Grande Prairie, Canada
Reviewed 2 days ago NEW

We absolutely love this resort. This is our second year there. We have made so many wonderful new friends and of course the friends we made last year. The choices at the buffet are unlimited, the flavour is delicious. Excellent food and service in all the ala carte restaurants and the snack bar has the BEST pizza. The new upgrades...

Review collected in partnership with this hotel
 Report
Helpful?
4Thank Lynner1957
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Lynner1957, We want to thank you for finding the time to post your comments on TripAdvisor, a very important website. It pleases us to know you found our facilities and services so good. We can see the staff made a very good job. We will let them know about your cheering and rewarding words, they will be more than...

Milton, Canada
Reviewed 2 days ago NEW

We keep returning to the Melia Cayo Coco for many reasons. The staff are great, helpful and courteous, the rooms are always clean and tidy, the buffet offers plenty of options and choices, the a la carte restaurants offer a good variety of choices. The beach has been expanded now and is truelly awesome. They also have plenty of chairs...

Review collected in partnership with this hotel
 Report
Helpful?
3Thank Anne C
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Anne C, We are so grateful for your positive and detailed review; it has been such a huge pleasure to receive your compliments. I have been smiling ever since I started to read your review. Our team will be delighted once they read your wonderful comments. Thank you very much for recommending Meliá Cayo Coco to future guests. You...

Minden, Canada
Reviewed 3 days ago NEW

Visited for the third time this year. As ever, the resort is clean, staff are lovely, food is great, and we had a wonderful time. A la carte restaurants were excellent. The hotel is upgrading the chaises and gazebos around the pool - very nice. Staff are always pleasant and courteous. Will definitely return!

Review collected in partnership with this hotel
 Report
Helpful?
2Thank Janis D
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Janis D, We are so glad to read your comments and share them with our team! Thank you very much for your review. We are very happy to know we have been up to your expectations once again. It is an honor for us to take care of all the arrangements so that we can provide you with a...

Ottawa, Canada
Reviewed 4 days ago NEW

How can you write a review about the most fantastic hotel in Cayo Coco -- why it is the Melia. I have just recently returned from two weeks at Melia and may I mention it was my 15th time back to the same resort. Why the staff just set such a great example of how welcome you are made at...

Review collected in partnership with this hotel
 Report
Helpful?
7Thank Joan P
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Joan P, On behalf of all Meliá Cayo Coco members I want to thank you for taking the time to post your comments on this important website. We are so grateful for your positive review. You have praised all aspects of our hotel, be confident about the fact that we will share your compliments with all staff because they...

Reviewed 5 days ago NEW

First time to Cuba and picked this resort based on other reviews and it was rated as a 5 star resort. Went to celebrate my 50th birthday with husband. Our room was a standard room which was very basic. For the full week we were unable to sleep directly on the bed sheets as they were ridiculously stiff and uncomfortable....

 Report
Helpful?
10Thank Donna B
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Donna B, Thank you very much for posting your comments on this important website. Our customers' opinions are of paramount importance to us because we need them in order to improve our services and facilities. We are very sorry to know we did not meet your expectations. You clearly did not experience the enjoyable time most of our customers...

New Brunswick, Canada
Reviewed 5 days ago NEW

We spent the week from March 29-April 5th visiting beautiful Cayo Coco. We stayed in room 3412 and had a fantastic week! We booked through westjet vacations and couldn't have been more pleased! Check In: very efficient. We arrived at 1:30 pm, we were the only people from our flight going to this resort. We had booked our a la...

 Report
Helpful?
9Thank Chouledvm
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Chouledvm, Thank you very much for taking the time to post your comments on this important website. Your comments are of paramount importance to us. First, you provided many details; you referred to both, our facilities and our services so this will be a very useful review for future customers. We are so thankful for your cheering review, thanks...

Toronto, Canada
Reviewed 6 days ago NEWvia mobile

This was our fifth trip to Cuba and our fourth to Cayo Coco but the first to this particular property. It's lovely. We were in on the second floor of one of the lagoon bungalows and the room was large, clean and had plenty of storage space. Excellent bathroom and lots of hot water. I was worried about bugs (being...

 Report
Helpful?
3Thank TO-Mom-of-3
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear TO-Mom-of-3, Thank you very much for your awesome review. It is amazing to read you have had a wonderful first time in Meliá Cayo Coco and we met your expectations. You can rest assure we have shared all your remarks with the staff. Just drop us a note with your requests for your next visit to our hotel, we...

7,431 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (7003)
Viewed
Hotel & Grounds (1176)
Viewed
Pool/Beach Area (1852)
Viewed
Room/Suite (624)
Viewed
View from Room (232)
Viewed
Family/Play Areas (81)
Viewed
Dining (519)
Viewed
Bathroom (69)
Viewed
Business Centre/Function Rooms (33)
Viewed
5:36
Videos (4)
Viewed
Other (2413)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (405)
Viewed
Amenities (43)
Viewed
Beach (8)
Viewed
Classic Room (27)
Viewed
Grand Premium Suite with Lagoon View (36)
Viewed
Junior Suite with Lagoon View (30)
Viewed
Pool (46)
Viewed
Dining (172)
Viewed
The Hotel (43)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (3)
Viewed
View from Room (1)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Cayo Coco
11.1 km away
Hotel Playa Coco
Hotel Playa Coco
#10 of 12 in Cayo Coco
2,058 reviews
10.7 km away
Memories Caribe Beach Resort
0.3 km away
Sol Cayo Coco
Sol Cayo Coco
#3 of 12 in Cayo Coco
4,109 reviews
Show Prices
Show Prices
Show Prices
8.5 km away
Memories Flamenco Beach Resort
0.1 km away
Melia Jardines del Rey
Melia Jardines del Rey
#9 of 12 in Cayo Coco
2,800 reviews
31.1 km away
Melia Cayo Guillermo
Melia Cayo Guillermo
#3 of 6 in Cayo Guillermo
4,170 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Located beachfront in Cayo Coco, habitat of a large colony of pink flamingos. Five-Star All Inclusive Resort with 250 rooms. Conceived only for adults aged 18 years or more. Its superior suites and rooms are built on stilts over a natural seawater lagoon. Recommended for couples, weddings, and honeymoons. 250 Guest rooms: 168 Standard, 62 Standard Superior Lagoon, 6 Junior Suite, 2 Junior Suite Deluxe Lagoon, 12 Suite Deluxe Lagoon, 4 Dining Restaurants (A la Carta, Buffet, Barbeque), 5 Bars. ... more   less 

Additional Information about Melia Cayo Coco

Address: Jardines del Rey | Ciego de Ávila, 69400, Cuba
Region: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Price Range: $219 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Cayo Coco 5*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Prodigios Interactivos SA, TravelUp, TripOnline SA and HotelsClick so you can book your Melia Cayo Coco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Melia Cayo Coco Hotel Cayo Coco
Cayo Coco Melia
Hotel Style:
#1 Luxury Hotel in Cayo Coco
#1 On the Beach Hotel in Cayo Coco
#1 Top resorts Hotel in Cayo Coco
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Melia Cayo Coco staff and other travellers.
980 questions
Ask a question

See all questions (980)

Questions? Get answers from Melia Cayo Coco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay the extra for a room on the lagoon - it's well worth it!”
793janisd, 21 Apr 2017 | Read review
“Really enjoyed the lagoon room upgrade”
Chouledvm, 19 Apr 2017 | Read review
“Not sure. Only a visitor for the day.”
827gailb, 18 Apr 2017 | Read review
“Ask for an end room if you want more privacy. We had 7311 and liked the view (could see part of the lagoon) and was on the ground level.”
968gaild, 18 Apr 2017 | Read review
“A good variety of rooms”
jimo351, 17 Apr 2017 | Read review
5 of 5