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Hotel Colonial Cayo Coco

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1 room 2 adults 0 children
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1,355 Reviews from our TripAdvisor Community

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Showing 936: English reviews
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Ottawa, Canada
Reviewed 6 days ago NEW

We traveled there over the Ontario March Break -- our second time there, our 9th in Cuba. We are not picky people.. we understand that this is Cuba and don't expect North American 5* standards when we go, but this was a bit of a disappointment. The resort itself is charming with a lot of character. Beach: Incredible. Amazing. It's...

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2Thank rakkelc
Colonialrep2015, Director de Relaciones con Clientes at Hotel Colonial Cayo Coco, responded to this review

Dear Rakkelc, We are very sorry because you were a bit of a disappointment in your last trip to our Resort,we thank you for your opinions ,they are very important to work to avoid future opinions like yours, We apologize for these inconvenience and if you coe back for sure you will be satisfy during your stay,Thank you very much.

Montreal, Canada
Reviewed 1 week ago

Rooms: Our room in block 16 had a beautiful ocean view, and that was worth the extra cost. Unfortunately, our room had water problems (little pressure, no hot water), but I did not want to switch because I wanted to keep the nice view. We got access to another room for one day to shower and then this seemed like...

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5Thank EmbarqueMaBelle
Barrie
Reviewed 2 weeks ago

This was our third time here at the Colonial and it never disappoints. The staff the food the beach the pools every thing is just perfect for a little getaway! The HR Manager Tito always makes our stay special from the time we arrive from the time we leave.

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6Thank gdwilson
Cambridge, Canada
Reviewed 2 weeks ago

We were at the Colonial in 2014. Let us tell you something folks, the only thing we have to say is we had the water pressure problem in our room. We spoke to the front desk right away. They sent the plumber up to us right away to fix the problem, which he did, he also brought the wife a...

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6Thank danherb2017
Grimsby, Canada
Reviewed 2 weeks ago

Every time I return, I feel like I am coming home. The people who work here are amazing. Very welcoming, friendly and fun loving. Yes, we had times without water but you make the best of it....and really, we have nothing to complain about. The towns are doing without for many days at a time, so try to conserve a...

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9Thank Annettehd4
Colonialrep2015, Director de Relaciones Públicas at Hotel Colonial Cayo Coco, responded to this review

Dear Customer Thank you very much your good opinions,it is true you had times without water because wer are repairing the water pipes and sometimes during one or two hours there isn´t water to make the correspondings works but after these reparations there is more water and more pressure in the pipes. We hope when you come back you will...

Ottawa, Canada
Reviewed 2 weeks ago

I'll start with the only negative at this resort. The buffet food. This was my fifth time in Cuba and the buffet here was the smallest with the least selection I've ever see. The À la carte restaurants were good and I loved the hotdogs at the snack bar. I was travelling by myself and felt safe the whole time....

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9Thank Rundom
Oshawa, Canada
Reviewed 2 weeks ago via mobile

This was our 2nd time here and I was quite disappointed. The good - close to the airport and the resort is pretty much empty so there is no issue with ever getting a chair by the pool or beach. It is very close to the market. They did upgrade us to a ocean room which was a nice surprise....

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1Thank FTKatz
Barry's Bay, Canada
Reviewed 2 weeks ago via mobile

My husband and I travelled to colonial April 2016. When we looked at it being only 3 1/2 star we were worried but we loved the agricultural aspect, it had more positive reviews then other higher ratings. Many ppl were repeat visitors which meant it must be something good! Well... It was amazing, the staff are unbelievable, the Spanish architecture,...

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9Thank 2016austins
Truro, Canada
Reviewed 2 weeks ago

We loved the quick drive from airport, check in was fast and efficient, our room was adequate and in a great location. View of ocean and saltwater pool. The grounds were beautiful and well kept, our room was meticulously cleaned daily, the beds were old, and hard. However, we have traveled to Cuba numerous times so we were prepared for...

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2Thank SBBK
Colonialrep2015, Director de Relaciones con Clientes at Hotel Colonial Cayo Coco, responded to this review

Dear customer, thank you very much for your comments and suggestions, it is a pain that you did not spend a great time here because of the water problem that we had in those days, we will continue working to solve many unforeseen problems that occur on a daily basis. We can assure you that in order to cook and...

Reviewed 3 weeks ago

I travel a lot and this is my first time writing a review because it was just that horrible this resort honestly deserves. I've stayed at 3 starts to 5 stars and I never complain because the vacation is more then food and accommodations. The line up for food is extremely long and the chef may run out of food/pasta...

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3Thank Anees K
Colonialrep2015, Director de Relaciones Públicas at Hotel Colonial Cayo Coco, responded to this review

Dear Anees K , Firstly, allow us offer our most sincere apologies for not having all your expectations fulfilled in that occasion. We always work to offer a service of quality and one of our main sources of feedback to improve our service is precisely the comments and observations of our guests; that is why, we highly value the time...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Colonial Hotel is located in the exclusive Cayo Coco to the east of Cuba. Our luxury hotel in Cuba has been completely renovated and reopened in 2011 as a four star hotel with new services and luxurious facilities. Colonial Hotel is the perfect place for a romantic get away or exciting family holiday. Enjoy some of the best beaches in Cuba while enjoying the excellent facilities of our colonial style Cayo Coco hotel.Discover our beach with its expanses of white sand and clear turquoise waters. Colonial Hotel offers a large variety of restaurants, mixed grills, bars and beer Gardenn. Our guarantee of top quality service makes us stand out.the hotel are invaitin to celebration the 20th aniversiti next year. ... more   less 

Additional Information about Hotel Colonial Cayo Coco

Address: Jardines del Rey | Cayo Coco, Cuba
Region: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Price Range: $150 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Colonial Cayo Coco 4*
Number of rooms: 458
Reservation Options:
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Also Known As:
Hotel Blau Colonial
Blau Colonial Cuba
Blau Colonial Hotel
Blau Colonial Cayo Coco
Hotel Style:
#1 Best Value Hotel in Cayo Coco
#8 On the Beach Hotel in Cayo Coco
#9 Luxury Hotel in Cayo Coco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Colonial Cayo Coco staff and other travellers.
219 questions
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grande prairie
over a year ago

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Questions? Get answers from Hotel Colonial Cayo Coco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool side rooms are the best walk right out your door to the pool”
 of 5 bubbles gdwilson, 10 Mar 2017 | Read review
“We loved beach and pool view from our patio.”
 of 5 bubbles SBBK, 4 Mar 2017 | Read review
“Room 3206 steps from the pool, short walk to beach”
  • taken inside our doorway
 of 5 bubbles Crystaldw, 27 Feb 2017 | Read review
“Ground floor units around pool are charming and large, but sometimes you can hear the pool plumbing in the night.”
 of 5 bubbles jillmS7362YT, 26 Feb 2017 | Read review
“we check out every travel company and found sell off vacations the best, we bring the deal to CAA”
 of 5 bubbles unofficialsteve, 23 Feb 2017 | Read review
5 of 5