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Hotel Colonial Cayo Coco

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Hotel Colonial Cayo Coco
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1,278 Reviews from our TripAdvisor Community

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Showing 894: English reviews
Bedford, Canada
Reviewed 3 days ago NEW

Hotel Colonial is a nice Resort,you feeling be in a Village in the South sit in a nice"Plaza" listen in the nice Cuban Music drink a Mojito and dream and relax.Enjoy the beautiful beach in Cayo Coco. Colonial has too beautiful pools. All the staff are very friendly and serve the food and drinks.The rooms is beautiful Colonial style,nice bathroom....

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Helpful?
Thank Irma S
Brantford, Canada
Reviewed 3 days ago NEW

Our room was flooded twice by malfunctioning plumbing. The airconditioner could not be set. The bathroom did not have a door. The toilet could only be flushed sometimes. The posted programs were not delivered e.g morning exercises on the beach, dancing, the bicycles although were free, but nobody was around to make them available. The hotel did not make wake...

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Thank danubeous
Reviewed 3 weeks ago via mobile

We spent our last few days of honeymoon here in Hotel Colonial, food is good. All three days were of a different variety spread. Just be really careful when the sun sets. The mosquitoes gets really ferocious in the evening. Good service from the staffs, from cleaning of rooms to providing assistance for check ins.

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4Thank Freakin S
Colonialrep2015, Front Office Manager at Hotel Colonial Cayo Coco, responded to this review

Dear clients, thank you for your comments, it is a pleasure for us to know you spent a nice holiday here,come back soon. Greetings from the Colonial Staff!

Barrie
Reviewed 4 weeks ago

This was are second time here at the Hotel Colonial, we traveled with friends once again and had a wonderful time. We enjoy the people the ground the pools and the ocean, the food is good the rooms are dated but clean. We will be back.

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4Thank gdwilson
Colonialrep2015, Guest Relations Manager at Hotel Colonial Cayo Coco, responded to this review

Dear clients, thank you very much for your comments on the page. We are very happy to know you had a fabulous holiday here at the hotel with our staff. We will continue working hard. Come back soon. Thanks

Cambridge, Canada
Reviewed 4 weeks ago

Us canadians have a very false sense of security while in cuba ,in July the resort is mostly cuban guests these guests are rude pushy don't think twice about pushing you out of place at the bars and food areas extremely disrespectful to the hotel ground with there garbage and even more very gross behaviors in pools and contrary to...

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4Thank Gloriaontario
Oshawa, Ontario
Reviewed 1 November 2016

My husband and I travelled to Cayo Coco on October 21st for a week. This is our third time back to this hotel and we thoroughly enjoyed our trip. The villas are under renovation again this year so we stayed in the newer part of the resort by the saltwater pool. The villas are so unique with their colour and...

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4Thank LindaTony_9
Colonialrep2015, Front Office Manager at Hotel Colonial Cayo Coco, responded to this review

Dear clients, thank you for your comments, it´s great to know you had a nice experience here, we will keep working in order to satisfy our clients and improve our services!! thanks.

Campbell River, Canada
Reviewed 20 October 2016

We enjoyed the Colonial for two weeks with 2 other couples. Absolutely fabulous time. Yes, it is older, with a few quirks, but people, you're in Cuba. You're on vacation with the most amazing beaches and friendliest folk imaginable! One hilight of the trip was a large boat that passes by the resort to pick you up and take you...

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12Thank Tarla1971
Colonialrep2015, Public Relations Manager at Hotel Colonial Cayo Coco, responded to this review

Dear clients, thank you for your comments.We will continue working to improve and satisfy our customers. . Thank you and come back soon.

moncton n.b.
Reviewed 11 October 2016

we stay there 1 night,were suppose to be there for a week,we have stay there 2 times before and this wasnt what it use to be like,we check in and went to room,the safe didnt work,went to front desk to complain and they want us to move to another one and the same problem and tiolet didnt work,call rep and...

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3Thank Penny T
Colonialrep2015, Public Relations Manager at Hotel Colonial Cayo Coco, responded to this review

Dear clients, thank you for your feedback, we are sorry to hear that you did not enjoy your experience between us, we will be sure to work hard in order to satisfy all our customer here, thanks.

Reviewed 8 October 2016

We spent last March at this beautiful gem and are booked again for a two week holiday again this feb. and March 2017. Friendly staff, helpful and very clean. We had a very d housekeeper, our room was spotless every day. The restaurant staff was polite and full of smiles and greetings every day. Front staff were very good, fast...

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5Thank Nancy S
Colonialrep2015, General Manager at Hotel Colonial Cayo Coco, responded to this review

Dear clients, thank you for your comments, it is a pleasure for us to know you spent a nice holiday here and makes us happy to have them back here soon. Greetings from the Colonial Staff!

Reviewed 2 October 2016 via mobile

I heard about the terrible food so I was already prepared for that, but what I was not prepared for was the fact that it would be so difficult to get ANY food at all. For days we were the polite Canadians, not saying anything while Spanish speakers butted in front of us in food lines, but I'd had it...

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6Thank Kofiako
Colonialrep2015, Front Office Manager at Hotel Colonial Cayo Coco, responded to this review

Dear clients, thank you for your feedback, we are sorry to hear that you did not enjoy your experience between us, we will be sure to work hard in order to satisfy all our customer here, thanks.

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Concierge
  • Babysitting
  • Shuttle Bus Service
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
The Colonial Hotel is located in the exclusive Cayo Coco to the east of Cuba. Our luxury hotel in Cuba has been completely renovated and reopened in 2011 as a four star hotel with new services and luxurious facilities. Colonial Hotel is the perfect place for a romantic get away or exciting family holiday. Enjoy some of the best beaches in Cuba while enjoying the excellent facilities of our colonial style Cayo Coco hotel.Discover our beach with its expanses of white sand and clear turquoise waters. Colonial Hotel offers a large variety of restaurants, mixed grills, bars and beer Gardenn. Our guarantee of top quality service makes us stand out.the hotel are invaitin to celebration the 20th aniversiti next year. ... more   less 

Additional Information about Hotel Colonial Cayo Coco

Address: Jardines del Rey | Cayo Coco, Cuba
Region: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Price Range: $165 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Colonial Cayo Coco 4*
Number of rooms: 458
Also Known As:
Hotel Blau Colonial
Blau Colonial Cuba
Blau Colonial Hotel
Blau Colonial Cayo Coco
Hotel Style:
#8 On the Beach Hotel in Cayo Coco
#10 Luxury Hotel in Cayo Coco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Colonial Cayo Coco staff and other travellers.
196 questions
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Questions? Get answers from Hotel Colonial Cayo Coco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“my room No was 1932,was beautiful view to Palm trees”
 of 5 bubbles IrmaS106, 7 Dec 2016 | Read review
“rooms near the saltwater pool are updated more than near the freshwater pool.”
 of 5 bubbles LindaTony_9, 1 Nov 2016 | Read review
“Top floor with no adjoining room. As with any hotel.”
 of 5 bubbles Tarla1971, 20 Oct 2016 | Read review
“Fresh Poolside was abit busier than the salt water pool. Beach front was beautiful and quietier.”
 of 5 bubbles , 7 Oct 2016 | Read review
“many of the rooms are being renovated over the past two years so a lot are almost brand new”
 of 5 bubbles MaxPower11, 11 Sep 2016 | Read review
5 of 5