Hotel Cielo Mar is an excellent choice for travellers visiting Aguadilla, offering many helpful amenities designed to enhance your stay.
For those interested in checking out Punta Borinquen Lighthouse (2.3 mi) while visiting Aguadilla, Hotel Cielo Mar is a short distance away.
Cielo Mar is a hotel offering air conditioning in the rooms, and it is easy to stay connected during your stay as free internet access is offered to guests.
Plus, guests can enjoy a pool and a lounge, which have made this a popular choice among travellers visiting Aguadilla. For guests with a vehicle, free parking is available.
Travellers looking to enjoy some ribs can head to El Carnivoro BBQ. Otherwise, you may want to check out a Mediterranean restaurant such as Gylro.
During your visit, be sure to check out popular attractions like Museo de Arte de Aguadilla y del Caribe (1.2 mi) and Prisma Collective (1.2 mi), which are all within walking distance of the hotel.
Enjoy your stay in Aguadilla!
The front desk female was rude and unprofessional. Upon arrival at our room. We found 2 water bugs and 1 spider. Floors were dusty. Bathroom had a horrible smell and bedsheets had stains. Be aware of this trashy place. Cielo mar should be closed down for good!! So unsanitary. We asked for refund and left the hotel immediately. We are still waiting for our money back and upper management continues to ignore our calls and emails. We will be pursuing legal actions against them.
We arrived to all the lights being out in the lobby, service upon arrival was not good. Hallway bathroom dirty and pool cloudy. We got our room key, but as we were doubtful we left our bags in the car. Had to travel down a dark dank hallway, once we entered the room floors were WET, tiles holding water, mildew smell, dirty bathrooms. The guests next door were screaming at each other. We gave the key back immediately and left. Management has not refunded our money or responded to our emails. The office staff hung up on me today once I called to try to get a refund.
The hotel is located in an amazing area, close to great locations in the western part of Puerto Rico. The problem is that this hotel looks abandoned and needs to be remodeled. The room i stayed in the bathroom was just nasty, the shower was rusty and it would not turn off, the sink would not drain and our balcony had no seats to sit on but in the otherhand the hotel had a very nice pool that my wife and i enjoyed. This place needs new management and a team that is willing to make this hotel get remodeled and a staff that cares about your stay in this hotel. That is way i can only rank this hotel 2 stars 😪
This is the worst experience ever. When I arrived we saw everything out of order. Pool water was so dirty you could'nt see the bottom. Pieces of rusted metal everywhere in the gardens. I didnt stay there and I payed %50 deposit that they didnt returned. Ive been sending emails to them with no answer. No manager to discuss with. I had to take action with DACO and place a complaint against them. Don't lose your time and money.
The facility is a mess the front desks guy is a grumpy. The shower needed repair poor water preasure. The pool is not the same as the picture don has a good restaurant. And they don’t have no security personnel to control the noisy people. Only good in that pleace is that is pretty clean